Scam!!!!!!! Scam Scam stay away from this company the complains are too long to list right now i would say i wish i had read these review before i purchased an account because i now face the same si... Toon meer
Pro Traders Fund
Bedankt voor je bezoek aan Trustpilot. Helaas is het niet langer mogelijk om op dit profiel reviews achter te laten, aangezien de website van het bedrijf niet langer actief is. Als je vragen hebt, aarzel dan niet om contact met ons op te nemen.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It’s now October 6, 2025, and my account (never used) has been completely inactive since day one. Every time I try to log in on MT5, it says “invalid account.” I first reported this issue in M... Toon meer
They are allowing customers to buy challenges knowing full well you can't get a payout... The option for profit split and payouts have been gone for almost a year and every time you talk to customer... Toon meer
Honestly, Pro Traders Fund has been amazing. The prices to get funded are super fair, and the whole process felt really smooth and straightforward. What stood out to me most was the customer service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TRADE OUR FUNDS. Prove Your Skills, Get Up To 3 Million Dollars To Trade. You Keep up to 90% Of Profits, We Cover The Losses. Get Funded TODAY: www.protradersfund.com
Contactgegevens
Kingston, Jamaica
- 17868640122
- support@protradersfund.com
- protradersfund.com
Chaniek!!!!
Chaniek!!!!! What can I say!!! Protradersfund you have an asset on your hands. She is so helpful and reliable. If she says she’s going to call you back, follow up on your request she’s gonna get it done. Also big ups to payout department, Yanique is also awesome! Big up Protradersfund!
18 november 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for your amazing feedback!
We’re so happy to hear about your great experience with Chaniek and Yanique. Chaniek’s reliability and commitment to following through truly make her an incredible asset to our team, and it’s wonderful to know that Yanique and the payout department also delivered excellent support.
Your kind words mean the world to us, and we’ll be sure to share this with them—they’ll be thrilled to hear it! If there’s ever anything else we can do to assist, don’t hesitate to reach out.
Big up yourself, and thank you for being part of the ProTradersFund family!
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
They gave me feedback on my trading…
They gave me feedback on my trading that I never even thought about before. It was constructive and super helpful. Definitely feel like a better trader after that.
1 februari 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for the awesome feedback! 🙌
We’re so glad that the feedback you received was insightful and helped you see things you hadn’t thought about before. Knowing it’s made you feel like a better trader is exactly what we aim for!
If you ever need more guidance or have questions, just reach out—we’re here to support your growth every step of the way! 💪
Best,
Pro Traders Fund
bro really dissapointed in this company…
bro really dissapointed in this company people i know saying they have been waiting for payout for weeks even months me an my friends wanted to purchase a few accounts from you guys but we a are now looking somewhere else currently
24 oktober 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for sharing your feedback.
We’re truly sorry to hear about your disappointment and the concerns you and your friends have regarding payout delays. We understand how critical timely payouts are and take such matters very seriously.
While delays can occasionally occur due to unforeseen circumstances, we are committed to resolving all pending payouts as quickly as possible. If you or anyone you know has specific concerns, please encourage them to reach out to us directly at support@protradersfund.com, and we’ll prioritize addressing their issues.
We’re constantly working to improve our processes and regain the trust of traders like yourself. We hope you’ll reconsider and give us the opportunity to show you the quality and reliability of our services.
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
the worst company , dont use them!!!!!
this by far the worst funding company ive ever used in all my trading career. they have 0 customer service,they keep telling you lies and made up stories , even when you text the ceo that is pajam he seens the message....
ive been waiting for my payout from the 9th September now its oct 24th .. on oct 11th i was email that i will be getting paid the next friday which would be oct 18th i didnt got any email from them , so i reached out to them then i was told i gonna get paid out the 25th which will be this friday.. which it otter nonsense cause it was already confirmed that it will be on oct 18th...
i contacted them on oct 22nd and the 23rd , now im yet to hear a respond from ... got kick from there discord for speaking about how ive been treated by there company .. pajam threant to ban me from his company for sharing and express my feeling on social media cause he doesnt nobody to know that the company isnt good as he say it is...
i have even pass both phase on the 25k account in less than 7 days in which was confirm by a agent then i got a email that it is 5 day , i replied i let them know i have still done it before the 5 days has passed and i still not getting bonus with my payout that im yet to get ... tomorrow is oct 25 and will keep a upadate on if i get my payout , if not imma gonna make a viral post about this company cause there is no way i should be waiting in batches to get paid
9 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Hi Oshawn,
We’ve thoroughly reviewed your account, and while we understand that you're upset, it’s important we speak openly and honestly — not just for you, but for every trader reading this.
Let’s get to the facts:
Your account was flagged and subsequently forfeited due to clear violations of our Terms and Conditions, including data manipulation and trading behavior that breached our evaluation protocols.
You were not removed for speaking up, you were removed because:
You repeatedly violated platform rules
You disrupted our Discord community with misinformation
You ignored direct communication from your assigned account manager
You attempted to use public pressure to force a payout you were no longer eligible for based on our review
Your public narrative ignores these facts and presents a one-sided story — but we are not in the business of hiding. We operate in full transparency.
Our audit logs, trading history, and support communication tell the real story.
Here’s what we are proud of:
We’ve paid out over $1,000,000 USD to honest, skilled traders around the world
We offer up to 100% profit shares, flexible trading rules, and some of the lowest spreads in the industry
We have personal account managers assigned to every trader, along with webinars, mentorship, and real community support
Even through setbacks — including cyberattacks, fraud attempts, and internal reviews — we’ve stayed focused on delivering real opportunities to real traders
Unfortunately, when bad actors attempt to exploit the system, and then resort to public smear tactics, it forces us to defend the integrity of our brand — not out of ego, but out of duty to the thousands of traders who play fair and work hard.
Let’s be clear:
We’ve helped traders earn payouts that changed their lives.
We’ve helped others buy their dream cars, travel the world, and build generational wealth.
We are here for the serious traders.
And we will always stand by those who follow the rules.
If you believe your situation was misunderstood, you're welcome to reach out one final time to support@protradersfund.com with full details, and our team will review it — but the truth doesn’t change:
You were not scammed. You breached the rules. And we protected our platform.
We wish you well — but we will not tolerate false public attacks, especially when your actions caused harm.
Sincerely,
Tyrique
Account Integrity Team
Pro Traders Fund
www.protradersfund.com
Thanks Dwayne for a very informative Session
Thanks Dwayne for a very informative training session. At the rate I am learning the art of trading from you guys I surely will pass my funded challenge by years end. God bless protraderfund and the the top class trainers working for the company.
16 oktober 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you so much for your kind words! 🙌
It’s fantastic to hear that the training session with Dwayne was so informative and that you're feeling confident about passing your funded challenge by the end of the year. We’re rooting for you all the way, and we’re so grateful for your support of Pro Traders Fund and our trainers! 🙏
If you ever need anything or have any questions, we’re here to help you reach that goal. Keep up the great work!
Best,
Pro Traders Fund
Solved My Issue Right Away
There was a small bug with my profit tracking, but they fixed it within a few hours. I really appreciate how fast they sorted it out.
19 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thanks for your understanding, and I’m glad to hear that we were able to resolve the issue with your profit tracking quickly! 🙌
We always aim to fix any bugs or issues as fast as possible, so it’s great to know that we got things sorted for you in just a few hours. 😊
If you ever need anything else, don't hesitate to reach out—we’re always here to help! 💪
Best,
Pro Traders Fund
This firm will sent up your stress…
This firm will sent up your stress level one of if not the worst prop believe me!!!! Months and all they tell you is that you will be paid Friday because your on the list but never pays out and the ceo always posting people being paid wondering if he’s paying himself!!!!! Even members from the discord group not being paid were they are all customers waiting for payouts!!!! Stay away
25 augustus 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Customer,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand your frustration. We want to assure you that Pro Traders Fund pays out all customers once all the required documents have been signed and completed. We strive to ensure all payments are processed in a timely manner, and we are here to help resolve any issues you may be facing.
To assist you further and get your matter resolved as quickly as possible, we kindly ask that you reach out to us directly at support@protradersfund.com. Our team is ready to look into your case and work toward a solution.
We continuously upgrade our processes based on feedback from our users, and we encourage you and others to share your thoughts with us so we can continue to improve.
Thank you for being a part of Pro Traders Fund.
Best regards,
Owen Leslie
Customer Service & Quality Assurance Team
Scaling Feels Seamless
After passing the challenge, they doubled my trading account, which was super exciting. Now I can trade with more capital without worrying. It’s so motivating to see real growth.
26 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for sharing that awesome experience! 🙌
We’re thrilled to hear that doubling your trading account after passing the challenge has motivated you. Having more capital to trade with is a big step forward, and we're excited to see your growth continue. 🚀
Keep up the great work, and if you ever need anything, we're here to support you! 💪
Best,
Pro Traders Fund
Sign up process
I must say the sign up process was so quick, and easy. legit of course. Definitely recommend to anyone who need a funded account to be a successful trader.
2 oktober 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for the kind words! 🙌
We’re so happy to hear that the sign-up process was quick and easy for you. We're all about making things as smooth as possible. 😊 We truly appreciate your recommendation and are excited to support you on your journey to becoming a successful trader!
If you ever need anything, feel free to reach out. We're here to help! 💪
Truly Yours,
Pro Traders Fund
Good Prop Firm With Great Potential
I give this prop firm a four star and not five for one reason only and that is the payout process could be a little better and I think if crypto payouts would be implemented it would definitely be the best prop firm in the world
However I understand that the firm is still pretty young and changes are constantly being made to improve. I appreciate the availability of the ceo and his deputies to assist with issues
I do see myself working with this prop firm long term as I received one payout which I qualified for in February earlier this year and I received the payout to my bank account in 5 business days which worked out to be 7 days
It was a good sum so I have nothing bad to say about the firm
I hope you guys will implement crypto payouts soon and I look forward to seeing you guys improving continuously and competing with other top prop firms.
Keep up the good work at pro trader’s fund!!!
30 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for your thoughtful and detailed review! 🌟
We’re happy to hear that you’ve had a positive experience overall and appreciate your feedback on the payout process. We’re always striving to improve, and crypto payouts are definitely something coming on stream very soon as we continue to grow. We know it will be a great option for many of our traders! 💡
It's awesome to hear that you’ve had a successful payout experience and that you see yourself working with us long-term.
We truly appreciate your understanding of our growth and the fact that you value the availability of our CEO and team members.
We’ll keep pushing forward to make Pro Traders Fund even better, and we look forward to continuing this journey with you. Thanks again for your support! 🙌
You're Awesome Tijean!!
Regards,
Pro Traders Fund
Antwoord van Pro Traders Fund
Thank you for that powerful one-word review! 🙌 That was pretty cool.
We appreciate the love and authenticity. We're all about keeping it real and supporting our traders 100%.
If you ever need anything, you know where to find us! 💪
Blessings,
Pro Traders Fund.
Just another trading scam, Jah know
If you a Jamaican, just Jah know fada feel it yf, all now my payout cyaa reach to
12 juni 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
I’m really sorry to hear that your payout hasn’t reached you yet. Jah know, I understand how frustrating that must be, especially when you’re waiting on your hard-earned funds. Let me look into this for you right away to see what’s causing the delay. I’ll make sure we get it sorted out as quickly as possible.
I appreciate your patience, and I’ll keep you updated on the progress. Please feel free to reach out to me directly if you need anything else in the meantime.
Respect,
Pro Traders Fund
I've had the account since round June…
I've had the account since round June and was struggling to pass the phase , I almost gave up after hearing a lot of negative reviews about payment but I passed made some profits an that when I got updates on the new payment system through rise on September 16 I received a payout of $346, customer service guided thru the process an within little over a week the funds hit scotia . Looking to made another withdrawal this week..... Nuff respect to protraders
16 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you so much for sharing your story with us! We really appreciate your patience and perseverance throughout the process.
It’s amazing to hear that you pushed through the challenges, made a profit, and successfully received your payout! We’ve been working hard to improve the payment system, and we're glad to hear that customer service was there to guide you.
Best of luck with your upcoming withdrawal – we’re rooting for your continued success! Nuff respect right back at you!
Best,
Pro Traders Fund.
Had a Quick Response on a Weekend
Needed help with something on a Saturday, didn’t expect much, but they replied fast. Support was right there when I needed them, which was awesome.
7 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Thank you for the awesome feedback! We're so glad to hear that our support team was able to assist you quickly, especially on a Saturday. We know how important it is to get help when you need it, so we're happy we could be there for you.
We look forward to your continued success.
Best,
Pro Traders Fund.
Easy to use and navigate through
Easy to use and navigate through. Just pay attention and you'll be fine. Also the platform interface is really nice and not overcrowding.
22 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Sanje Myles,
Thank you so much for your positive feedback!
We’re glad to hear that you found the platform easy to use and navigate. We’ve worked hard to create a user-friendly experience, and it's great to know that the clean interface and simplicity stood out to you.
Your advice to "just pay attention" is spot-on—staying focused definitely helps make the most of the platform.
If you ever have any suggestions or need assistance in the future, don’t hesitate to reach out. We're here to help!
To all traders reading this, we invite you to take advantage of our referral program. If you sign up and refer other traders to purchase any of our one-step or two-step evaluation funded account challenges, or any instant funded accounts, you can get paid instantly up to $280 USD. You can withdraw quick and easy to your preferred payout method or even buy more evaluation for yourself and build your portfolio under with our company.
Thank you again for your review and for choosing Pro Traders Fund. We truly value your business and your input.
Best regards,
Owen Leslie
Pro Traders Fund
Customer Service & Quality Assurance Team
I have received my payout I a timely…
I have received my payout I a timely manner as PTF would have promised.
18 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Malik Brown,
Thank you for taking the time to share your experience with us!
We're delighted to hear that you received your payout in a timely manner, just as promised. Ensuring prompt and reliable payouts is a top priority for us, and it's great to know we met your expectations.
To all traders reading this, we invite you to take advantage of our referral program. If you sign up and refer other traders to purchase any of our one-step or two-step evaluation funded account challenges, or any instant funded accounts, you can get paid instantly up to $280 USD. You can withdraw quick and easy to your preferred payout method or even buy more evaluation for yourself and build your portfolio under with our company.
If you ever have any suggestions or need assistance in the future, don’t hesitate to reach out. We're here to help!
Thank you again for your review and for choosing Pro Traders Fund. We truly value your business and your input.
Best regards,
Owen Leslie
Pro Traders Fund
Customer Service & Quality Assurance Team
Merci à PTF de m’avoir mis en confiance…
Merci à PTF de m’avoir mis en confiance en réglant mon problème de paiement ils ont des agents qui sont à l’écoute peu importe le problème un grand merci à Monsieur Yanique pour tout son soutien fait les confiances malgré quelques difficultés ils essayent de régler et sastifait leurs clients
20 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Cher Abdel,
Merci beaucoup pour votre superbe avis !
Nous sommes heureux d'apprendre que votre problème de paiement a été résolu et que notre équipe, en particulier Yanique, a pu vous fournir l'assistance dont vous aviez besoin. Notre objectif est toujours d'écouter et de répondre aux préoccupations de nos clients, et c'est merveilleux de savoir que nous avons pu restaurer votre confiance malgré les difficultés.
Votre confiance signifie beaucoup pour nous, et nous continuerons à travailler dur pour garantir à chaque client la même expérience positive.
Si vous avez des suggestions ou si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !
À tous les traders qui lisent ceci, nous vous invitons à profiter de notre programme de parrainage. Si vous vous inscrivez et parrainez d'autres traders pour acheter l'un de nos défis de compte financé par évaluation en une ou deux étapes, ou tout compte financé instantanément, vous pouvez être payé instantanément jusqu'à 280 USD. Vous pouvez retirer rapidement et facilement vers votre méthode de paiement préférée ou même acheter plus d'évaluation pour vous-même et créer votre portefeuille avec notre société.
Merci encore pour votre avis et pour avoir choisi Pro Traders Fund. Nous apprécions vraiment votre entreprise et votre contribution.
Cordialement,
Owen Leslie
Pro Traders Fund
Équipe de service client et d'assurance qualité
Pro Traders Fund platform is incredibly…
Pro Traders Fund platform is incredibly easy to use and navigate, making my trading experience smooth from start to finish. I purchased a 5k funded account, and the process went flawlessly, both on the website and the MetaTrader app. The platform ran with zero lag, allowing me to trade without any interruptions.
One of the standout aspects was the customer service. I used the customer service icon on the website and got an immediate response, which was impressive. Even though I didn’t need to reach out regarding the funded accounts (since all my questions were answered in the FAQ section), knowing support was responsive was a major plus.
In terms of costs, the $3 commission per lot is very affordable, especially compared to other prop firms. Since I mostly used a 1% risk, my commissions were minimal and never came close to the full $3.
I trade mainly in GBP/JPY (GJ) and Gold, and I was impressed by the super low spreads—virtually no spread issues on my end. This made the overall trading experience even better.
Winners Win.
17 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Jahvel Barnes,
Thank you so much for sharing your experience with Pro Traders Fund!
We're thrilled to hear that our platform has made your trading journey smooth and seamless, from account setup to execution on MetaTrader. It’s great to know that the performance and ease of navigation met your expectations, and we're especially happy that you experienced zero lag while trading.
We're also proud of our customer service team, and it's wonderful to hear that you found them responsive and helpful. While our goal is to make the FAQ section comprehensive, we're always here to support you whenever you need it.
We're pleased that you found our commission structure affordable and that our low spreads on GBP/JPY and Gold helped enhance your trading experience. Your satisfaction means a lot to us, and we're excited to continue providing you with a top-tier platform for all your trading needs.
To all traders reading this, we invite you to take advantage of our referral program. If you sign up and refer other traders to purchase any of our one-step or two-step evaluation funded account challenges, or any instant funded accounts, you can get paid instantly up to $280 USD. You can withdraw quick and easy to your preferred payout method or even buy more evaluation for yourself and build your portfolio under with our company.
Your feedback fuels our efforts to enhance our user experience, and we look forward to your continued support and insights.
Best regards,
Owen Leslie
Customer Service & Quality Assurance
Pro Traders Fund
Pro.
Pro Traders Fund has been an amazing experience for me as a trader. The evaluation process is well-structured, and the support from their team is top-notch. I joined during their 'Second Chance' promotion, and the Learn and Earn group provided valuable insights that helped me refine my strategy and manage my risk better. I’ve since passed the challenge and received my funded account without any issues. Pro Traders Fund is definitely the way to go for traders serious about success!
16 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Andre Williams,
Thank you for taking the time to share your fantastic experience with Pro Traders Fund! We're thrilled to hear that you found the evaluation process well-structured and that our team's support made a positive impact on your trading journey.
We're happy to hear that you benefited from our 'Second Chance' promotion and that the Learn and Earn group helped you refine your strategy and enhance your risk management skills. We designed those resources with traders like you in mind, so it’s wonderful to see they made a difference.
Huge congratulations on passing the challenge and receiving your funded account! We're honored to be a part of your trading success, and we’re excited to support you as you continue to grow.
To all traders reading this, we invite you to take advantage of our referral program. If you sign up and refer other traders to purchase any of our one-step or two-step evaluation funded account challenges, or any instant funded accounts, you can get paid instantly up to $280 USD. You can withdraw quick and easy to your preferred payout method or even buy more evaluation for yourself and build your portfolio under with our company.
For any additional help or queries, please do not hesitate to contact our customer support team via email at support@protradersfund.com. Our team is dedicated to responding promptly to assist you with any concerns or questions you may have.
Thank you again for your review and for choosing Pro Traders Fund. We truly value your business and your input.
Best regards,
Owen Leslie
Pro Traders Fund
Customer Service & Quality Assurance Team
Based on what I have seen and careful analyzed this company has a clear PONZI SCHEME
If you analyze the whole structure and how these people operate the underlined conclusion based on behavior concludes this company’s objectives aren’t to help successful traders.
firstly, they delay payouts every single time because they don’t actually make money from succesful traders but ofc of the challenge fees.
Secondly, they hold out paying for weeks and months , while knowingly they have severe issues with payment processing, contract violations , delayed & backed up payouts that haven’t been sent out.
Thirdly they run heavy on Ads promoting significant discounts to attract customers & persuading existing customers to convert their payouts to buy challenges.
Classic “Wolf of Wall Street” on paper(equity) customers believe they are positioning themselves to double, triple their payout opportunities while their bank accounts are empty and yet to even see significant proof of their realized gains. Psychological manipulation
Profit split is less than what u think.
First they take their 30% then charge you an additional 1% to process the withdrawal (confused why but ok!!) and then depend if you self instant withdrawl they charge you $40+ to transfer to your bank(which doesn’t include ur own banks fees) . Thats more than 30% there .
Fourthly, they try every single way to reduce payouts to a low as possible then, delay as long as possible to gather challenge fees to payout(if they payout).
Fifthly their customer service , better yet whoever they put as their trust pilot or review team focus heavily on communicating online to reviews because they want to appear that they are legit and active in addressing issues to new customers and existing customers while continuously delaying and reducing payouts.
Even their customer support teams responses follow a series of patterned responses indicate that they basically use the AI system to respond and just edit it to keep appearing that they care.
They wouldn’t implement so much tactics if it was a genuine error such as actually delays, their whole system if you careful analyze it smells of scamming traders fees.
In concluding based on these and many other points mention and other comments online these people follow a series of tactics aimed at reducing payouts, attracting, new unwary customers and delaying and stalling for long as possible to profit from customers. This is just another My Forex Funds saga waiting to explode and be exposed.
The owner is succesful I give him that but I guess he’s change his approach to more aggressive means to accumulate the funds of the Caribbean and US markets.
I wish you all the best if you use them 👍🏽
13 september 2024
Review zonder uitnodiging
Antwoord van Pro Traders Fund
Dear Dre,
Thank you for sharing your detailed feedback. We genuinely appreciate your patience and would like to address the points you’ve raised, as well as clarify a few important details.
We understand that timely payouts are crucial, and we regret that your experience was impacted by delays. We have recently Partnered with Rise to streamline the payout process and make it a lot more easier to process payments.
As it relates to the changes in our profit split percentage, payouts were handled manually due to system limitations, and as a gesture of goodwill for potential delays, we offered an 80/20 profit split. However, in April, we launched an update that allows customers to request their profit split directly from their dashboard. With this update, the correct profit split of 70/30, as initially agreed, was implemented. We apologize for any confusion surrounding this transition. Additionally the 1% fee in question is only charged when requesting an instant payout which is optional to all customers.
We acknowledge that at times there are some delays when responding to customers. However we always ensure all customers questions or queries are addressed within a 24 hour timeframe given the type of issue being experienced. We value your feedback on this matter and are taking steps to enhance our response times, especially regarding payout-related queries.
We recognize that delays can be frustrating, especially when it comes to financial matters, and we are committed to improving your experience moving forward.
We would like to have your issue addressed so we ask that you contact our customer support team via email at support@protradersfund.com. Our team is dedicated to responding promptly to assist you with any concerns or questions you may have.
We would also like to take this opportunity to inform everyone that Pro Traders Fund offers an exciting referral program. We invite you to take advantage of our referral program. If you sign up and refer other traders to purchase any of our one-step or two-step evaluation funded account challenges, or any instant funded accounts, you can get paid instantly up to $280 USD. You can withdraw quick and easy to your preferred payout method or even buy more evaluation for yourself and build your portfolio under with our company
Thank you again for your review and for choosing Pro Traders Fund. We truly value your business and your input.
Best regards,
Owen Leslie
Pro Traders Fund
Customer Service & Quality Assurance Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.