Pteet.com Reviews 

138
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

By using Pteet.com to buy an annual policy for car rentals, and as a regular renter I've already realized savings. Each time I rent I just decline the plan at the car rental counter. Also, my coverage... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently traveled overseas for 2 weeks and ended up buying Pteet's annual policy because it is going to save me a ton of money. I am also planning additional trips this year and I will be covered w... Toon meer

Beoordeeld met 5 van de 5 sterren

I saved about $5.00 using this service... it was the best price I could find because everyone else wanted to charge me a calendar day which doubled my price. I bought the insurance during Hurrican... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Steve and the staff at Pteet went above the call of duty, in getting my policy setup, which was having issues do to backend server upgrades going on at the time I was purchasing the All Trips Basic p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverhuur
  2. Auto-accessoire winkel
  3. Reisbureau
  4. Reisverzekeringsmaatschappij

Informatie afkomstig van verschillende externe bronnen

Compare Annual & Daily Rental Car Damage Insurance, which provides up to $45,000 in primary coverage - in case the rental car is damaged, stolen, or needs to be replaced. Avoid outrageous prices at the rental counter and enjoy no out of pocket expenses such as a deductible.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

138 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(138)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

I really can't say how good the service…

I really can't say how good the service was because I really didn't have any contact with the company besides signing up for the insurance. As far as obtaining insurance it was easy assesible . I didn't have to use for any issues which was a plus, but overall it was a satisfactory deal.

8 oktober 2018
Review zonder uitnodiging
Logo Pteet.com

Antwoord van Pteet.com

Thanks Davenie for the review! Glad to to hear you found the process simple to purchase and that you didn't need to claim. Though rest assured if you ever do need to claim the process is very quick and easy.

Safe travels!
Steve

Pteet.com Team

Beoordeeld met 5 van de 5 sterren

Great Experience

Information was clear, responses were clear and quick, purchase was quick and simple. A great experience overall.

5 oktober 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks very much Fernando for the kind review! We really appreciate the feedback!

Kind regards,
Steve

Pteet.com Team

Beoordeeld met 5 van de 5 sterren

5 Star Insurance Services Customer Satisfaction

My experience with the company has been great! I’ve saved so much time and money now just an overall 5 star service with many good benefits. I’ve used insurance services for a few years now it has been a great experience. The Customer Service is super they handle your concerns with professionalism. I will remain a customer for years to come as well as refer others.

27 september 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thank you Arden for taking the time to review Pteet.com! Glad you've had a good experience and found the service of value!

Kind regards,
Steve

Pteet.com Team

Beoordeeld met 5 van de 5 sterren

It gave a lot of comfort to be insured

It gave a lot of comfort to be insured. Super reasonable prices and easy website

5 september 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks so much Theresa for the review! We're glad you found the site easy and were able to save money!

Kind regards,
Steve

Pteet.com Team

Beoordeeld met 5 van de 5 sterren

Trust worthy

Trust worthy, simple, affordable ( max coverage 40,000 ) We are BELIVERS for alternative to rental car insurance

4 september 2018
Review zonder uitnodiging
Logo Pteet.com

Antwoord van Pteet.com

Thank you Wellyn for the kind review! It makes us feel good that you guys are "believers" :-)

Kind regards,
Steve

Pteet.com Team

Beoordeeld met 5 van de 5 sterren

Pretty efficient

Pretty efficient, delivered as promised.

30 augustus 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks for the kind review KP! Glad things went smoothly for you.

Steve

Pteet.com Team

Beoordeeld met 5 van de 5 sterren

Review based on service w/o a claim.

We can only rate our experience with purchasing and obtaining insurance coverage for our rental car. As far as finding and buying the insurance it was very easy and the rates were certainly far more reasonable than what is offered by the car rental company. Pteet immediately sent a confirmation email and pdf format for easy printing. We bought the insurance, printed the policy, and were on the road in less than 30 minutes. It felt professional, however we cannot attest to the actual service as we did not have the misfortune to suffer an accident of any kind during our trip.

31 juli 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks very much Marjorie for the detailed review! We appreciated the feedback.

Glad that you didn't need to make a claim, though rest assured if you ever do the process is very easy and quick (clicking the claims link on the site takes you to a fully online claims process)

Safe travels!
Steve
Pteet.com Team.

Beoordeeld met 5 van de 5 sterren

Very easy

Very easy. Inexpensive. Great policy. Thanks

17 juli 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks Rita for the review!

Safe travels!

Pteet.com Team

Beoordeeld met 5 van de 5 sterren

I had a couple of questions regarding…

I had a couple of questions regarding specifics of my policy and customer service was able to answer everything quickly and efficiently.

10 juli 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks April for the review! Glad to hear we were able to help with policy specifics!

Safe travels!
Steve

Beoordeeld met 5 van de 5 sterren

Easy Peasy

Everything very straight forward and saves a lot of money versus the rental car companies.

17 juni 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks very much Walter for the kind review! We appreciate it!

Safe travels!
Steve

Beoordeeld met 5 van de 5 sterren

Easy purchase. Good price

Much more affordable than rental car company’ Insurance. It should be more popular so many more can take advantage of it

17 juni 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks very much Roberta for the kind review! We appreciate it!

We agree re making it more popular. We are working on a referral campaign to help spread the word. And the more people who use it, potentially the lower the prices can be.

Safe travels!
Steve

Beoordeeld met 3 van de 5 sterren

I purchased annual coverage

I purchased annual coverage. Quick, helpful response to questions about the policy. Easy purchase process. Proof of coverage by this policy gets me quickly past the rental car agent’s sales tactics. Purchase price seems to be a great value. Cannot rate any higher because the only way to know for sure the value of the policy I purchased is to file a claim. Fortunately I have not had to do that.

9 mei 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks Robert for the kind review! So glad you haven't needed to make a claim! Though if you ever do, rest assured the process is quick and seamless. You just click the "Claims" link on the home page - and process is done online!

Pteet Team.

Beoordeeld met 4 van de 5 sterren

Pteet offers Texas residents a daily rental policy, but not an annual one.

Update 5-17-18. I live in Texas and was looking for rental car collision/damage coverage since the rental car companies charge so much. In April, I purchased an Annual Basic Plan from Pteet for $125, believing it would provide collision coverage protection for a rental car. When I received the letter of confirmation, I briefly glanced at it, but didn’t read it fully. Several weeks later, I read the letter more thoroughly and saw in the Benefits notes section that Collision, loss or damage coverage is not available to Texas residents. The 10 day cancellation period had already passed so I thought I had just lost the money. I was angry at Pteet because the website had allowed me to purchase the bogus annual policy.

I wrote a 1 star review about my experience. Just a few days later, the company responded to me both by email and by phone that I was charged incorrectly for an annual policy due to a website glitch and they refunded my money. It seems they offer Texas residents a daily rental coverage policy, but not an annual one as the website said. You can see their explanation below my review. They have corrected the website. Based on their explanation and quick response to me, I no longer believe there was any deception on their part as I previously thought. I am upgrading the review to 4 stars for good customer service and will consider their daily rental insurance in the future.

2 mei 2018
Review zonder uitnodiging
Logo Pteet.com

Antwoord van Pteet.com

Hello Garry - thanks for the review. You are right to complain about this!

The annual policy is valid in every state except TX, NY, OR. Unfortunately we dropped the ball by allowing you to purchase an annual policy as a TX resident. TX resident can purchase a daily policy, but annual policy was supposed to be blocked.

We've since fixed the software and now TX resident will only be able to purchase the daily rental insurance policy i.e. we've totally blocked the annual policy for TX residents.

On Friday we refunded you $125 and one or our reps called and emailed you. So I'm glad we were able to sort that out. If there is anything still outstanding please let us know at admin@pteet.com

Thanks again for speaking up, and helping us fix the issue.

Kind regards,
Steve

Pteet.com Team

Beoordeeld met 5 van de 5 sterren

I tried to cancel my policy...

I tried to cancel my policy but it was not in the system and I missed the grace period because I was on my trip when i was told to call back which wasn't great, but they retroactively fixed it based on my review.

2 mei 2018
Review zonder uitnodiging
Logo Pteet.com

Antwoord van Pteet.com

Hello Kristen - thanks for taking the time to make the review.

Sorry that we weren't able to cancel when you got in touch. A couple weeks ago we had a large cue of policies which is why the agent couldn't retrieve it from the system.

We have since refunded your payment to the credit card used during the purchase.

With regards the grace period, there seems to have been a misunderstanding - given we refund all cancellations request with no grace period limit (for the daily product) provided the driver hasn't yet started driving the rental car. However the annual rental insurance product does have a 10 days grace period.

We hope you'll trust us to insure your future rentals.

Thanks and regards,
Steve

Pteet.com Team

Beoordeeld met 5 van de 5 sterren

Got the 1 year policy

Got the 1 year policy, it was only like 20$ more or close to that. It was great to not have to pay 3x the rental in ins alone!! Rental car place didn't give a hard to about the insurance or anything! So far everything has been the best!!

Have rented a couple more cars I thought rental companies might be really picky trying to say I scratched there car or something but have had no problems. This makes renting a car so much more reasonably priced!

16 april 2018
Review zonder uitnodiging
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Antwoord van Pteet.com

Thanks so much Anna Bella for the review! I too bought the annual policy given it saves me a lot throughout the year.

fyi the reason rental companies don't (or shouldn't) give renters a hard time, is because their CDW is optional and they have no legal right to prevent renters using a third party insurance provider.

Pteet Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Will use everytime I rent a car!

2 april 2018
Review zonder uitnodiging
Logo Pteet.com

Antwoord van Pteet.com

Thanks very much Tamra for your kind review! Glad you are enjoying our service.

Pteet Team.

Beoordeeld met 5 van de 5 sterren

Amazing and Affordable Company!

someone told me about this amazing company that most people don't even know exsist. It is perfect for my lifestyle. It has given me peace of mind!

2 april 2018
Review zonder uitnodiging
Logo Pteet.com

Antwoord van Pteet.com

Thanks Marian for your kind review! We are thrilled that our products fits what you need!

Pteet Team.

Beoordeeld met 5 van de 5 sterren

Excellent plan and globally reputed…

Excellent plan and globally reputed insurance provider. It saved a lot and accepted by major Care rental companies in USA

27 februari 2018
Review zonder uitnodiging
Logo Pteet.com

Antwoord van Pteet.com

Thanks Tarun for the kind review! Glad to hear we could help you save money and avoid the high insurance costs that the rental companies charge!

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