I have been purchasing from Pulsar for several years. Their products are great and the quality is unsurpassed. The customer service is second to none. Always helpful, knowledgeable and Monica has alwa... Toon meer
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Excellent customer service from Pulsar! On my very first contact via chat with Monica, they replaced my item with an upgraded model at no extra cost and shipped it the next day. The whole process was... Toon meer
If this item was purchased online with us, please enter your order number Monica. I wish I would’ve seen that dish at the beginning of the warranty questionnaire. I would say me two days of filling th... Toon meer
Great company, makes solid products, hassle-free customer service. 10/10 experience, could not have been better if they tried. Had a device break, customer service was more than happy to help, sent ou... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Pulsar has always been at the forefront of the vaping industry. Makers of the world famous APX line of vapes and the RoK electronic dabbing rig. Buy here.
Contactgegevens
128 Bingham Road, 28806, Asheville, Verenigde Staten
- pulsarvaporizers.com
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I have been purchasing from Pulsar for many years
I have been purchasing from Pulsar for several years. Their products are great and the quality is unsurpassed. The customer service is second to none. Always helpful, knowledgeable and Monica has always gone the extra mile to get me what I needed. It's one of the few companies that it's a pleasure to do business with.
Great products with Excellent Customer Service!
Monica & the excellent customer service make me very glad I have a Pulsar!
Customer service is very responsive and good natured!
Customer service is very responsive with return emails. There may be a slight lag with return emails due to their busy nature, but always within a short, reasonable time. Very easy to work with and caring, they want to get it right. I'm a repeat Pulsar customer and I enjoy their products and doing business with them. I highly recommend!
AWESOME customer service team...
The customer service team is second to none. They were supportive, courteous and expedient. Monica rocks!
Great products but more important, SERVICE!
Great products, prices and most important customer service and communication. SO rare - especially among businesses of this ilk. Happy to add this review.
Great customer service
What made my experience great is the customer service willing to help me out. I think you guys are doing a great job I don't think you need to change anything as a customer I think you're doing great I will definitely have to use you again.
Pulsar CS is Exceptional
Excellent customer service from Pulsar! On my very first contact via chat with Monica, they replaced my item with an upgraded model at no extra cost and shipped it the next day. The whole process was quick and hassle-free. I couldn’t be happier!
If this item was purchased online with…
If this item was purchased online with us, please enter your order number Monica. I wish I would’ve seen that dish at the beginning of the warranty questionnaire. I would say me two days of filling that thing out otherwise I’d have to give you a five.
I just spent $40 on this jet pack…
I just spent $40 on this jet pack pulsar vape that’s supposed to blow out the smoke. Not even a week of owning this it stopped working. Completely stopped working. I can inhale it sometimes and get a little bit but other times it doesn’t work. I cannot believe you guys are charging $40 for a piece of junk that’s gonna last a week. I will never buy another product from you guys.

Antwoord van Pulsar Vaporizers
Wow!!
Wow!!! I had to reach out and thank you so much. The package I received is above and beyond customer service. I’m so thrilled. My entire household will now be prioritizing pulsar brand merchandise. Thank you so much!
Product had a defect
Product had a defect, Pulsar replaced the product and sent me an other product to tryout. 100% excellent customer service! 6 STARS
Pulsar makes the best devices that I…
Pulsar makes the best devices that I have ever purchased. Their customer service and warranties are top-notch. I've been vaping for years now and they are my go-to product
Great products and service
I had a warranty issue with the Pulsar Dabtron 2.0 Electric Dab Rig
I had a warranty issue with the Pulsar Dabtron. I submitted the info and within 2 days they accepted the claim. I received my Dabtron yesterday along with a couple bonus items which I was not expecting. To me this is great customer service!!! All this took a total of 8 days from the time I sent in the claim info till the time I got the Dabtron in the mail.
Super helpful and polite customer…
Super helpful and polite customer service
Had a problem
Had a problem with the 2 batteries I bought and customer service handled it immediately. They have sent out replacements.
I am absolutely astonished by this…
I am absolutely astonished by this company's customer service!! I sent a return request for my 510 vape and they sent me a new vape with attachments and 3 extra attachments!! I will continue to use this company and have never had customer service this good!!
thank you so much!
i reached out to customer service due to a battery i bought that was defective. i received a speedy response & not only a replacement but another device along with other products. i'm so grateful, it was a pleasant surprise for sure
Went above and beyond
Went above and beyond to make the issue right. The products they provide are top notch and my go to devices.
The Pulsar Axial Mini E-Nail completely…
The Pulsar Axial Mini E-Nail completely removes the guesswork and torch hassle from dabbing. It delivers reliable, precise low-temp flavor every single time without cluttering up the desk.
Axial Heating Efficiency: The axial coil design wraps around both the bottom and sides of the banger, providing even heat distribution with zero cold spots or heat-sink lag.
Compact Footprint: The digital base unit is lightweight and tiny enough for small setups or travel, yet it feels sturdy and well-constructed.
Rapid Heat-Up & Precision: Hits target temperature in under 90 seconds and holds within a couple of degrees throughout entire back-to-back sessions.
Intuitive Controls: The push-button interface and bright digital display make micro-adjusting temperatures effortless.
For anyone looking to ditch butane torches for a dedicated, plug-and-play e-nail setup that prioritizes flavor and consistency, this unit punches way above its price point.
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