Our two dogs love their new beds - obviously very comfortable. I can see that they look and feel very secure in them. Excellent purchase - thanks.
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Lees wat reviewers zeggen
Bought the XL bed to replace our existing “pup naps” dog bed as that company no longer exists. TBH I was a bit disappointed in the product. It lacks enough stuffing to be comfortable. I ended up open... Toon meer
Bedrijf heeft geantwoord
My puppy was stressed when in car, but since getting the calming car seat he immediately falls asleep and travels much better than before. The seat could be more fluffy in the middle but overall it’s... Toon meer
Bedrijf heeft geantwoord
Just bought a bundle of beds from Pups N' Beds and couldn't be happier with my purchase! Each bed is superbly comfy and well-loved by my dogs. They snuggle into them instantly! Top-notch quality and g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Pups n Beds, Australia's premier destination for high-quality dog beds and accessories, we recognize and celebrate the unique bond between pet owners and their cherished canine companions. This bond isn't just understood; it's the very heart and soul behind every product we curate, ensuring each pup receives the royal treatment they truly deserve. Established and flourishing in Australia, our brand stands tall as the epitome of luxury and comfort in the pet industry. Every meticulously crafted product, from our signature Pups Dream Beds to our bespoke pet accessories, embodies a passionate commitment to excellence, durability, and unparalleled comfort. Our reputation, built upon the pillars of quality and trust, is further accentuated by our stellar Trustpilot reviews and the voices of countless satisfied customers globally. Crafted from the world's finest materials, every Pups n Beds product undergoes a rigorous quality assessment, ensuring that each item not only looks good but stands the test of time. We're at the forefront of innovation, harmoniously merging cutting-edge canine comfort technology with aesthetic designs that elevate modern living spaces. Although our roots are deeply entrenched in the rich Australian soil, our appeal is undeniably global. From the sun-kissed coasts of the UK to the bustling streets of the USA and the serene landscapes of Canada, our products resonate with discerning pet lovers everywhere. This widespread acclaim is a testament to our brand's universal charm and unmatched quality standards. We aren't just another brand; we're a movement towards sustainable pet care. By championing environmentally conscious products, we play our part in ensuring our furry pals inherit a greener, cleaner world. Every bed, toy, and accessory echoes this commitment to eco-friendly practices. Our dedicated customer service team, armed with unparalleled product knowledge, ensures a frictionless shopping experience. From resolving queries to offering tailored recommendations based on specific pet needs, we're always a call away. When individuals search for "Pups Dream Bed reviews", "Pups n Beds discount codes", "Best Australian pet accessories", or "Eco-friendly dog beds", they inevitably find themselves at our doorstep. We're more than just a brand; we're a thriving community of pet lovers, ensuring every canine gets the pampering they deserve, and every owner revels in the satisfaction of a worthy purchase. Dive into the Pups n Beds experience. Discover a world where every product isn't just a commodity but a testament to love, dedication, and the promise of luxury. We invite you to join our ever-growing family, and together, let's redefine pet care standards, one luxurious product at a time.
Contactgegevens
Sydney Warehouse, G2/391 Park Road, 2143, Regents Park, Australië
- +61435107675
- welisten@pupsnbeds.com.au
- pupsnbeds.com.au
4,2
Goed
52 reviews
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Our two dogs love their new beds
Our two dogs love their new beds - obviously very comfortable. I can see that they look and feel very secure in them. Excellent purchase - thanks.
22 april 2026
Antwoord van Pups and Beds
Thank you so much for your lovely review. We're thrilled to hear your dachshund loves their new bed. Wishing them many cosy and happy naps.
Bought the XL bed to replace our…
Bought the XL bed to replace our existing “pup naps” dog bed as that company no longer exists. TBH I was a bit disappointed in the product. It lacks enough stuffing to be comfortable. I ended up opening the internal pad & adding padding. For $115 I think i’ll
look further in future.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Pups and Beds
We completely understand why that review may have made you think twice. We take all feedback seriously, and comfort is extremely important to us. Our beds are vacuum-packed for shipping, so we recommend allowing them time to fully expand and fluff up after opening.
We've also continued improving our filling and overall quality based on customer feedback. We want every customer to feel their purchase is genuinely worth the investment, and we're always here to help if there are any concerns.
Antwoord van Pups and Beds
We're so glad to hear you had a quick and easy experience and are happy with your purchase. Thank you for choosing Pups N Beds and for supporting our small Australian family business.
The best doggy car seat I’ve ever…
The best doggy car seat I’ve ever experienced. Worth every penny cent as my Stella is comfortable and secure.
14 januari 2026
Antwoord van Pups and Beds
Thank you so much for your amazing feedback.
We’re so happy to hear Stella is comfortable and secure, that’s exactly what we aim for 💛
Really appreciate your support!
Pups and Beds a bed for my aging Beautiful big boy
I have never dealt with a company that has been as helpful as this one. I thank them very much for their help and support
20 maart 2026
Review zonder uitnodiging
Antwoord van Pups and Beds
Thank you so much for your kind words, it truly means a lot to us.
We’re always here to help and really appreciate your support!
P&B Team
Our puppy loves it
Our puppy loves it. She falls asleep in it everytime we go driving. Great quality and fast delivery.
2 maart 2026
Review zonder uitnodiging
Antwoord van Pups and Beds
Thank you so much for your kind review.
We’re so happy to hear your puppy loves it and feels comfortable enough to fall asleep on every drive — that’s exactly what we aim for.
Really appreciate your support and lovely feedback. Thanks for choosing Pups N Beds!
Happy dogs
Bought 2x beds and my chihuahuas love them. They take themselves off to bed most nights and they’ve never slept so soundly!
Very easy transaction and fast delivery.
Very happy.
12 februari 2026
Review zonder uitnodiging
Antwoord van Pups and Beds
We’re so happy to hear your chihuahuas are loving their beds and even putting themselves to sleep, that’s the best feeling!
Really glad you had a smooth experience with delivery as well. Your support means a lot to our small business.
Thanks again for choosing Pups N Beds!
Great service and quality 👍
10 februari 2026
Review zonder uitnodiging
Antwoord van Pups and Beds
Thank you so much for your kind words!
We truly appreciate your support and are delighted to hear you’re happy with our service and quality. We look forward to serving you again soon!
Pups N’ Beds Team 🐾
FAST SHIPPING GREAT QUALITYY MY PET…
FAST SHIPPING GREAT QUALITYY MY PET LOVES THE BEDDD WHICH IS CRAZY BCZ SHES ACTUALLY VERY PICKY WITH HER BEDS ANYWAY GREAT SERVICE EASY CONTACT LOVE THISS WILL BUY AGAIN FOR MY OTHER PET!10/10 DEFINITLY RECCOMEND!
1 januari 2026
Review zonder uitnodiging
Antwoord van Pups and Beds
This is the best review ever 😭💛
A picky pup choosing our bed?? That’s basically a 10/10 award 🏆🐶
Thanks for the love + for backing a small Aussie business — we appreciate you big time.✨
Pups N’ Beds Team 🐾
All day nap spot
Every time the pup walks past, they hop straight in. Supportive and clearly the favourite spot in the house.
24 december 2025
Review zonder uitnodiging
Antwoord van Pups and Beds
Hi Erika,
Thank you so much for sharing this — it truly made our day! 🐾💛
We love hearing that it’s become your pup’s favourite spot and that they hop straight in every time. Comfort and support are exactly what we aim for.
Thanks again for taking the time to leave a review and support our small business — it genuinely means a lot to us.
Pups N Beds Team
Pup’s dream come true
Bed arrived quickly and quality exceeded expectations. Plush, comfortable, and clearly made with care. Dog instantly made it their new favorite spot.
22 december 2025
Review zonder uitnodiging
Antwoord van Pups and Beds
Thank you so much for your lovely feedback.
We’re thrilled to hear the bed arrived quickly and that the quality exceeded your expectations. Knowing it’s become your dog’s new favourite spot truly makes our day.
Thanks for choosing PupsnBeds — give your pup a cuddle from us! 💙
FRUEDS
THEY WANT ME TO CHANGE MY RATING TO 5 STARS TO GIVE ME A REFUND WHAT A GRUB COMPANY
19 december 2025
Review zonder uitnodiging
Antwoord van Pups and Beds
**** Update for transparency: ****
This matter was formally reviewed by PayPal and resolved in our favour.
Even so, and in line with our earlier commitment, we have still honoured the agreed partial refund as a goodwill gesture, because we believe in doing the right thing for our customers, even when it’s difficult.
We’re a small Australian, family-run pet brand, and trust matters deeply to us. Our goal has always been to support pet parents fairly, honestly, and with care.
We appreciate everyone who takes the time to read both sides and make their own informed decision. 🐾
— Pups N Beds Team
****Original Reply ****
Hi Mike,
We’d like to clarify the situation for transparency, as the current review contains an incorrect statement.
After delivery, we proactively contacted you to request feedback. When you expressed dissatisfaction, we immediately offered a full refund with return, or a partial goodwill refund — before any public review was posted.
At no point was a refund conditional on a 5-star review. The refund options were offered in line with our standard policy. After you chose a partial refund while keeping the product, this was processed accordingly.
A full refund remains available upon return of the item, should you wish to proceed that way.
We respect every customer’s right to share feedback, and we also believe it’s important that feedback accurately reflects what occurred.
Wishing you and your dog all the best,
Pups N Beds Team 🐾
Good Product - Harness
I bought the heavy duty Harness for my dog and I am really impressed. Great product.
14 oktober 2025
Review zonder uitnodiging
Antwoord van Pups and Beds
Hi Balaz,
Thank you so much for your kind words! We’re really glad to hear you’re happy with the heavy-duty harness — it means a lot to our small family-run team. 🐾💙
If you ever need any help or recommendations, we’re always here!
Pups N Beds Team
Wrong size & no help
I purchased 2 of these beds both size large for my pups when they arrived one was the correct size , one was in size small . I have contacted pups n beds on many occasions asking how I can exchange the small bed for the large one & I just get no response. This has been going on for weeks . Stuck with a bed i paid double for that I can’t use , very disappointing 😔
17 juni 2025
Review zonder uitnodiging
Antwoord van Pups and Beds
Hi Joanne, your return is already in process and updates have been sent to you via email. Kindly check your inbox (and spam/junk folder just in case). 💙
Pups N Beds Team 🐾
This company can improve by doing what they say they will
This company can improve by doing what they say and exchanging products that they have wrongly sent. I only wish that I had read Justin's review Dec 2024 before I ordered anything from this company. Basically the same story as him. We ordered large and they sent small. Obviously had no intention of exchanging this for us. Plenty of emails saying they wanted to help but certainly not the case and I also don't think that they are an Australian company as advertised. We have also been scammed so please if you are thinking of ordering from this company DON'T!!
17 februari 2025
Review zonder uitnodiging
Antwoord van Pups and Beds
Hi Julie,
We're truly sorry to hear about your experience and understand your frustration. At PupsnBeds, we take customer satisfaction very seriously, and it's clear we’ve fallen short in your case.
We want to clarify that we are indeed an Australian-based company, and we’re committed to resolving any issues promptly. If you received the wrong size, we should have acted faster to make it right. We sincerely apologize if our emails gave you the impression that we were unwilling to help.
Please reach out to us directly at welisten@pupsnbeds.com.au with your order number and reference this review. We’ll make it a priority to resolve this matter and ensure you receive the correct item or a full refund if preferred.
Thank you for bringing this to our attention — we’re using this feedback to improve our service moving forward.
Warm regards,
Team PupsnBeds Australia
www.pupsnbeds.com.au
Horrible experience. Scammed
Purchased a 'large' dog bed for the car. Unfortunately we were delivered a 'small' bed. At first, we were not concerned as they clearly advertise a simple and easy returns policy. We emailed the business to immediately inform them of the issue, including photo evidence of the item received not being what we paid for. They initially responded to our email with a promise to exchange the item but to allow for a 24-48 hour 'investigation.' We grew concerned after hearing nothing for 5 days. Beyond this, I have had to follow up several times and received a couple of email responses full of apologies and empty promises, but no actionable solution. The entire process now has taken 4 weeks and our most recent follow up email has now gone completely ignored for well over a week. They advertise themselves as a small, Australian family owned business, but it is clear their customer service 'team' are outsourced and appear unable to help in any way if a mistake is made. Or worse, have no intention of helping. Having no phone number to contact should've been an obvious red flag for us. The only positive out of all this, is I can now convince anyone considering buying from this business to look elsewhere. We tried to support local, but it has been a terrible experience and we feel we have been scammed.
9 december 2024
Review zonder uitnodiging
Antwoord van Pups and Beds
Hi Justin,
Thank you for sharing your experience, and we’re truly sorry for what happened back in December 2024. We’re a small family-run business and were still learning how to manage orders and customer support properly at that time — and honestly, we’re still learning and improving every day.
We really appreciate customers who support small businesses while we try our best to keep everything in order. Your feedback has helped us improve our processes so situations like this are handled much faster now.
If anything is still unresolved, we’d be more than happy to look into it again.
Thank you once again for your patience and for supporting a growing local business.
Warm regards,
Pups N Beds Family Team
Travel bed
Having had the calming car bed for a few months now, I can honestly say that Bodhi loves his car seat.
He dives into it, digs around and settles down to sleep away the trip no matter how short or long.
Easy to install and an absolute winner of a purchase!
24 april 2024
Review zonder uitnodiging
Antwoord van Pups and Beds
Hello Kelly,
Thank you for the fantastic review! We're thrilled that Bodhi loves his new car bed and that it makes every journey a joy. It’s great to hear the installation was a breeze, too!
Happy travels to you and Bodhi, and thank you for choosing Pups N' Beds!
Warm regards,
The Team at Pups N' Beds 🐾
The products arrived quickly and are…
The products arrived quickly and are being enjoyed by my puppy - helping him settle in quickly
3 oktober 2023
Review zonder uitnodiging
Antwoord van Pups and Beds
Hello Srm,
Thank you for sharing the 'paw-some' news! 🥳 We're thrilled that our products are contributing to your puppy’s smooth settling in. 🐕 Welcoming a furry friend into your home is such a special time!
Your feedback means the world to us and our team. Should you need anything or have more tails to tell, we're all ears!
Warm wags and puppy cuddles,
The Pups N' Beds Team 🐾💕
Our pup absolutely loves his bed!
Our pup absolutely loves his bed. He feels so comfortable in the car now that he'll just lay down and relax or doze off. The bed is of great quality! The straps are secure and the cushion and material are so soft. We usually find him sleeping in it around the house and he chooses it over his other beds. Highly recommend!
13 augustus 2023
Review zonder uitnodiging
Antwoord van Pups and Beds
Hi Kayla,
Wow, this warms our hearts! 🐾 Reading about your pup choosing our bed over others truly made our day. We’re on cloud nine knowing it’s making his car rides and home naps so comfy. Thank you for the pawsitive vibes and for being a treasured member of our Pups and Beds community. Here’s to many more cozy moments for your fur baby!
Best woofs,
The Pups and Beds Team 💕🐶
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