Pure talk, makes it very easy for me to pay my bill. It was a little crazy in the beginning for some reason there was a glitch in the system in the day I joined, and it never picked up my payment and... Toon meer
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Lees wat reviewers zeggen
The customer people walk me through the process very carefully and efficiently, which was very helpful because I am not very tech oriented. Together we executed a change from T-Mobile you’re Talk for... Toon meer
Frequently, when I am off WiFi, my phone will show 4 bars in a 5G network yet I get the message that I am offline. I called to ask if this was due to not having priority access to AT&T’s towers. I w... Toon meer
Pure Talk customer service is great! REAL PEOPLE! Joseph from Mississippi was a pleasure to speak with and really knew how to help me. And I could understand every word he spoke because he's AMERICAN!... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Contactgegevens
Verenigde Staten
- (877) 820-7873
- info@puretalk.com
- puretalk.com
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In the last 3 months with Pure Talk
In the last 3 months with Pure Talk, I have driven over 6,000 miles. From home base in Nebraska to Chicago Illinois and back, and again same trip, and 2 trips to Oklahoma City and back. Never once did I lose signal! Great coverage added to my military discount and anybody would be mistaken to not try Pure Talk. Keep up the great work!
The service ce I am receiving via Pure…
The service ce I am receiving via Pure Talk is at least as good as with my previous service but at much less than half the cost. Thank you
I don't really like their service.
Heard about Pure Talk on the Jesse…
Heard about Pure Talk on the Jesse Kelly show. Almost couldn’t believe what he was saying about them but was having major issues with Verizon so I took the plunge. As stated: 1) switching was super easy. 2) customer service was beyond helpful. 3) Auto pay makes the super low bill easy to forget about. 4) my cell bill didn’t get cut in half it is a 3rd of what I was paying. 5) Pure Talk uses the same cell towers but somehow, someway I have a signal in an area (2bars) that I had zero coverage in before. 6) had issues with my voicemail at first ( not a Pure Talk thing, it was a Verizon hold over) but customer service transferred me to a super smart lady who walked me through fixing all my phones. She stayed on the line till I fixed all my phones and even checked several other things pro actively. Long story short, it’s been 6 months of cell phone bliss. Thank you Pure Talk!
Phillip show genuine concern about my…
Phillip show genuine concern about my issue. I am pleased with his patiences and extra mile he took to help me. Excellent customer service. Phillip did not rush me off the phone nor did he show any annoyance toward me. I was treated with the highest respect and I am glad I have service with Pure Talk I highly recommend to anyone to seek their services.
All is well
All is well. Very happy with the plan, cost and no hassle. Thank you!
Pure talk shortcomings
Pure talk is a great plan as long as you stay in the US. If you travel out of country and use your phone for calls and data, the saving you’ve made during the year go back to Puretalk in international roaming and long distance charges. Adds up very quickly and is very disappointing.
service is good...but no voicemail box
The service is fine....no problems generally. But I don't have a voice mailbox. Is this something I have to put up with or is there a solution.
Switched from Verizon to PureTalk
Switched from Verizon to PureTalk to save money. Went from ~$70/line to ~$30/line....a no brainer. Now I see Verizon is advertising a $30/line plan. HAHA.
I also like PureTalk's customer service reps because they speak understandable english.
Fantastic service and friendly people…
Fantastic service and friendly people that speak English clearly
Can’t beat the price
PureTalk
I’ve been with PureTalk for at least two years. The service is consistently reliable and the customer service is always great.
Excellent Customer Service!
Excellent customer service if they don't have the answer they will make sure you are taken care of with the appropriate technical support from your particular phone company ie Samsung Apple etc. I have never gone away with out an answer. Always friendly and helpful staff at Pure Talk
Always fluent English speaking customer service.
Great customer service that are friendly and knowledgeable. I've referred many to Pure Talk because the mobile service is as good as any company I've had, but with the assurance that our money isn't going to fund radical left agendas.
We were with Verizon
We were with Verizon. After 20 years and being treated like cattle and denied a senior discount or any concession and being over charged for a shared 2G plan we made the switch. Wish we did it sooner! What great company, affordable plans with awesome customer service who actually like us. This is how it should be! Highly recommend you make the switch!
Guadalupe made my experience a 5 star
Guadalupe made my experience a 5 star. Excellent customer service. She knew exactly what I needed and knew how to get me there. Very patient, professional and kind…it helped me a lot❣️
Great Service ...
Fair pricing, respect for veterans, no games, very good phone coverage.
Great pricing.
I am overwhelmingly happy with my…
I am overwhelmingly happy with my change from AT&T to PureTalk. I got my mom on it as well and we are very happy. Thank you very much for amazing service.
The customer service has been FANTASTIC
The customer service has been fantastic, and the service is great.
Very satisfied with the exception of…
Very satisfied with the exception of how difficult it was to switch over from my old provider ( Xfinity ) to Pure Talk.
The live help with someone over the phone and here in America made it so much easier to deal with and understand. Thank you for that !
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