Puzzle Post Reviews 

Excellent products. Excellent service.

Tom in customer service was brilliant!

I had accidentally ordered the wrong item, Tom was quick to respond and get it sorted. He confirmed the details for me to return the item and kindly exchanged it for the item I wanted. Packaging was sturdy and postage was quick.

Great company to work with!
I am in the US and my order needed to ship to the US. We had a couple technical hiccups getting that international order situated but the communication from your team was quick & courteous. I couldn't have asked for better service. And my order arrived really fast! Keep up the great work!

I'd like to leave a review, after we've used the advent calendars and Xmas crackers :-)

Excellent game, we all had fun and great communication with the company

The customer service is absolutely excellent. Any query has been dealt with swiftly and with humour. I have altered delivery address with no problem and email receipt sent to confirm. Absolutely recommended organisation. AAA***

A great format for playing the classic traitors game! Everyone quickly got involved and loved it even some people who hadn’t seen the show. Perfect for round the table/would work really well extended over a whole evening or even weekend!! Would def recommend

Received , customer service was very helpful

Bought these as a trial run for activities for a party, the puzzles that we did have were great and a good mix for all people to be able to get involved. Great that you get two copies. However 2 of the 9 puzzles were missing so we could not complete the game without having to get the answers from the website. A disappointing ending to what should have been a good night.

I received two gifts of the same puzzle. Great communication and one was swapped for another in a no hassle exchange which just required me picking up the postal tab. Very friendly and personal response from a lovely company. We enjoyed the puzzle - solved with 9 mins to spare!

Generally we found this game absorbing and required our full attention. The clues were clearly set out and easy to follow. This was not to say that they were easy to solve and needed our full attention. Having done a few of this type of game before we only needed to use one of the hints provided which could be useful when things proved difficult. The suggested time was about right. All in all an entertaining experience well worth the cost.

We played as a family and really enjoyed solving the puzzles, which were varied and sufficiently challenging. We would have liked two copies of each puzzle, as we have had in all other Puzzle Post games.

as someone who loves escape rooms and is pretty good at figuring out whodunits, i thought i would be good at this. it took 4 college educated adults over 2 hours to figure out only half the answers. the hints are not helpful at all. Some of the clues are so simple that a five-year-old could do them, and some are so convoluted that we didn't even understand them after reading the answer.

High quality products with an amazing attention to detail. Order was shipped quickly!! Will order future puzzles!!

Fast delivery. Great game. Took 5 of us about an hour and a half to do.

We love these games. Very engaging and super fun.

Excellent! We had a problem with our purchase and the Puzzlepost team resolved it really efficiently. Great escape room game in an envelope and excellent customer care! Would definitely recommend.

Love these games, because they are not linear every one in the team can be clue busting at the same time.
Some clues are fairly straightforward others are much more difficult, which works well with a mixed team.
We love them so much we have completed all the adult puzzles from Puzzle post, Waiting for some new ones to be added.

We really enjoyed puzzling our way through; we needed to get one clue which was straightforward and we had a great sense of achievement when we reached the end.

I gifted 4 of your escape rooms in an envelope at Christmas and everyone has said how much fun they were. I’ve now started buying them for friends for birthday gifts.