Chigwell Satellite  Reviews 

Excellent service
How refreshing to contact a company by phone to get to speak to someone that could help me (Richard) instantly. On return from holiday we found that our Starlink router wasn’t working, leaving us with no internet. There is no mobile signal where we live so I had to get my daughter to try to find me a replacement. She gave me the number for Chigwell Satellites and I was able to purchase a replacement which was delivered the following day by Royal Mail. I would have no hesitation whatsoever recommending this company.

I ordered a product through Amazon which due to me not reading the blurb properly (blame it on my age) was not suitable for my specific requirements. Nothing wrong with the product but because it wasn't a Wi-fi product it wasn't suitable for use in my period cottage. Originally there were hiccups with the return (mainly Amazon's processes) however, once I was able to speak to Daniel direct, all sorted and refund arrange within seconds. Thank you guys for dealing with the stress in such a professional manner. Great service.

Good communication and Freeview box as expected good value.

A promptand helpful service. The Recorder supplied was good quality and is giving an excellent picture.

I bought Sky Stream puck, which is an excellent device. Chigwell (Richard) has given all the support I needed and held my hend during installation.

Excellent all round service. Shame there are not more companies like this one. I live in Spain and they went above and beyond to assist.

I would highly recommend this company. I ordered my Humax 5000 recording box back in May. Very prompt delivery, l have had a problem with not being able to record programs, l phoned Humax they didn’t help. In desperation l phoned Chigwell, the problem was sorted very quickly. Thank you very much Richard, it’s been a pleasure doing business with your company.

Excellent service, communication and product. Ordered renewed Humax HDR 1100S by phone on Thursday, delivered the following Monday to France. Product as new and performs as such.
Thoroughly recommended

Super helful and knowledeable staff. If they don't have the solution they'll know someone who does :)

Very helpful would recommend this company to anyone

Great.. starlink mini magnetic case ordered. Arrived promptly.. cant ask for more

very kindly richard at chigwell satellites tried to resolve my problem which is firstly that i paid for x2 BT set-top boxes : youview variant chigwell satellite sent me x2 BT digital set-top boxes i called up chigwell satellites on 31 july 2025 to explain the situation to mr richard he comprehended the predicament i have & sent me x2 hdmi 2 scart adaptors which very kindly arrived on 2 august 2025 via royalmail the review i am typing is that chigwell satellite hear a customer's concerns after the point of selling the item/s this is referred 2as from a retail perspective as after sale service very kindly the personal touch effectively
thank you
yours sincerely
Mr Jasbir Rai

Had a problem with Humax I bought over a year ago. Same day helpful advice. Great company, great service.

Fantastic service! I bought a 'renewed' satellite box from them which developed a fault. In less than 24hours I had a replacement box. It's rare to get such good service these days.

Great service and brilliant products

Great guys came out and sorted my elderly neighbours freestat and didn’t charge her . Thanks guys would definitely recommend. 👍

Six weeks of complete failure by BT solved by Chigwell Satellite!

Chigwell Satellite came to my aid in just a few days to install Starlink and TP Link boosters to my Office and home. Achieved in a few hours with competence, kindness and high professionalism.

I would strongly recommend them.

Excellent quick and efficient service. Friendly, informative and helpful.

Ordered a reconditioned humax box from Spain. Delivered promptly and beautifully packed. First class service. Second time I’ve used them perfect both times.

Ordered a refurbished Starlink mesh node. Turned up quickly and well packaged.

Plugged in and paired straight away, and had no issues with it.

Pleasure doing business.