QONZER Reviews 147

Spoke with Echo, he was more than helpful, was able to connect me to the right people, gave me server tips, was able to answer all my questions, and provided amazing in-depth customer service.

We were dealing with massive DDoS attacks, and even after trying several companies, none could handle the scale. It got to the point where providers started null-routing us, and for about three weeks, our game was unstable and constantly going down.

We worked with Qonzer, and Turion from their team helped us throughout the entire process. He really knows what he’s doing and stayed with us until everything was fully resolved.

Our game is fully operational, which honestly felt impossible before because of the massive attacks we’ve received, but there’s nothing impossible with these guys.

We really appreciate the support and dedication from Qonzer

Best gaming host out there hands down if anyone is looking for a host this is it love these guys and all they do

easy set up great support echo helped my issues strait away if you dont use there service your insane top tier

As a customer from Australia, I needed to find a service that would provide stable connection that would not only suit those overseas but also work for me in Australia.
I have experienced other service providers but since using Qonzer, I can not only connect quickly but I don't struggle with lag etc. I'm not a tech savvy person so it's been nice having a reliable & friendly contact in Echo to solve any issues that may come up in a fast and timely manner.
Would 100% recommend!

by far the best customer service i have every received when i was searching for a server hosting company to run my FiveM server the DDOS protection is top notch as well

This was one of the most frustrating hosting experiences I’ve had.

I ordered an AMD Ryzen 9 7950X bare metal dedicated server from Qonzer and informed support in advance that I would be purchasing it on a specific date. After waiting almost 48 hours with no communication, I contacted support to ask for an update on my order.

That’s when I was told they did not actually have any servers in stock for the location I had ordered, and they could not provide any ETA. I was offered a server in a different region, which I was initially willing to accept. However, the conversation then became even more concerning when I was told the server would not come with any DDoS protection at all, despite the “Standard” qGuard DDoS Protection Plan being advertised on the server page as included baseline protection.

The support responses were inconsistent and confusing. One representative gave me incorrect information, then another later contradicted it and clarified the issue. Instead of making the order right, I felt like I had to keep repeating why I had contacted them in the first place: I wanted the server I had already purchased. In the end, I was told they had nothing available in the location and specs I ordered, and I was only offered a much weaker downgrade.

Overall, Qonzer seems to advertise servers and delivery times that they cannot reliably fulfill. If I had not reached out myself, I likely would have waited much longer without any update. The support team also seemed much more focused on selling me protection tiers for a server that I didn't receive yet, than resolving the actual order issue.

Very disappointing experience and a complete waste of time.

I was looking to deploy a high-end Ryzen 9 9950X dedicated server in their Singapore region for a large-scale project. Despite being ready to pay for a premium build, the support experience was a nightmare.

I spent days trying to get clear answers regarding their network routing and IP pings, as their website was showing 275ms while CMD tests showed 75ms. Instead of providing a clear technical explanation or helping me verify the stability of their DDoS protection (GCORE), the agent became impatient and hostile.

After asking for clarification on the inconsistent test IPs they provided, the agent literally told me, "We are not going to allow your service here," and refused to answer further questions. If you are a serious developer or server owner who needs to know exactly what you are paying for, stay away. They clearly cannot handle technical inquiries or professional negotiations.

Very disappointing experience.

Around six weeks ago I requested my server be migrated from Windows to Linux and was told it would be done that same day. It never happened, and I had to keep chasing support for updates.

I was also told when upgrading the server from Level 2 to Level 3 and then Level 4 that the upgrade would apply automatically. It did not, and I later discovered the server was still running on Level 2 despite the upgrade.

More recently I spent over eight hours trying to get a server migration sorted. During that time I had to repeatedly log back in to continue conversations and spoke to three different staff members. I was told the server would be moved to a Ryzen 9 9950X node, but after the migration completed it was still running on a 7950X.

This caused noticeable performance issues for our community server and a lot of unnecessary disruption. The lack of coordination between staff and the amount of time required just to get basic changes done was extremely frustrating.

Unfortunately because of these repeated issues I’ve decided to move to another provider.

It was such a great support to fix the anti ddos protection on my FiveM server ! Thank you Turion. Such a great support ! You should consider raise his pay haha

Mi primera vez con el host de un servidor, y la verdad que desde el minuto uno he tenido buena ayuda, recepción y soporte cuándo he tenido alguna duda o demás. Todo muy ágil y práctico, sinceramente recomendado para todos aquellos que quieran tener su servidor y sentirse respaldados en todo momento.

they offer awesome service and great support. qoonzer is the best ive ever used the fivem community.

Muy buen host gentita👍🏼

Had a small issue i was unable to solve, asked for help in the live chat and Turion came in and solved it like a pro.

Qonzer have a great team and is perfect for anyone. Any issues i have that i don't know how to solve/fix, they help no questions asked. Turion was a god with helping. much respect to them all.

While experience issues with one of our game servers for our group I reached out to the live chat support. I am not good with technology and the person on the other end was incredibly helpful. Not only did he help identify the issue with the updates, he manually pushed it through and got our server back in less than 10 minutes. I wish I could call this legend out by name but their chat support calls the agent "echo".

Ich bin als Admin extrem zufrieden, einen Anbieter gefunden zu haben der nicht nur erschwinglich vom Preis Leistungsverhältnis ist, sondern auch ein EXTREM guten Kunden Support hat. Der ist nicht nur extrem freundlich, sondern nimmt sich wirklich die Zeit für dich. Die Performance ist extrem stabil. Ich empfehle es ausnahmslos weiter!

Qonzer propose des services d'hébergement à prix abordables et performants.

Les + :
- Le prix
- La protection DDOS (G core)
- L'expertise du Patron (Turion)

Les - :
- Certains membres du support semblent manquer de formation et ont pu parfois raconter n'importe quoi au client (qui voit bien les problèmes en direct...)
- Il vaut mieux un support en heures ouvrables que 24/24 où on raconte des bêtises...
- Ne pas pouvoir changer les lignes de commandes de démarrage du serveur. Ça pose un vrai problème sur reforger et fait bug certains trucs (ex. sauvegardes)

The why?
Was looking for a server host, to have a minecraft server running for me and some friends.
Browsed around, saw a reddit thread recommind Qonzer, decided to give 'em a go and boy, they have not disappointed.
The support?
From start to finish or how ever long you need, they are there to help and guide you with the setup.
Their livechat support is great and not some AI-bot.
The price?
Prices seem fair to be honest and i feel like i'm getting my money worth with these guys.

I will surely spend my money here again, if i ever need to rent a server again.

Also potato in the end, for genuine review

I want to take a moment to genuinely thank the team at QONZER, and especially Turion and Echo, for the outstanding level of care and dedication they’ve shown throughout my experience.

From the very beginning, they went above and beyond to ensure everything was set up properly and that I was comfortable every step of the way. Even when situations became challenging or required extra time and explanation, they never once stepped back. Instead, they consistently took the time to explain things clearly, answer questions thoroughly, and make sure I felt supported rather than rushed.

It’s rare to find a service where the people behind it are truly willing to bend over backwards to make sure a customer’s experience is a positive one—but that’s exactly what Turion and Echo did. Their professionalism, patience, and genuine commitment to customer satisfaction stood out in every interaction.

Because of them, my experience with QONZER has been not just good, but genuinely excellent. I feel confident using their services knowing that there is a team behind them that truly cares. I would highly recommend QONZER to anyone looking for a provider that values both quality service and strong customer relationships.

A very reliable gaming service provider. Performance is stable, everything runs smoothly. Which allows us to put a strong focus on fostering a welcoming and engaging gaming community.