Quality Diamonds Reviews 

Experienced staff with a full knowledge of their products. Very easy to speak to and organised what I needed at a very good price. Posted out on time and with updates. Very happy with my order and basically done everything they said they would . Would use again and recommend them willingly. Nice company to deal with.

We purchased an engagement ring and two wedding bands via Daniel and Paul in the Hatton Garden Showroom. Would never go elsewhere - incredible service, in-depth knowledge and NO HARD selling.
They take the time to educate you on the options available and are happy to work to your budget (rather than trying to get you to blow your budget). We give them 10/10 and 5 stars all the way. Ash & Laura (August 2026)

I bought 3 stones from Paul at Quality Diamonds in June and I need 3 more. After contacting Paul again he once more supplied me with 3 excellent stones. I am extremely pleased with the service provided by Quality Diamonds and look forward to using them as my stone supplier for years to come.

Daniel was a great help with both the engagement ring and the wedding rings, couldn't have asked for a smoother experience. They were exactly what I was hoping for, couldn't recommend them enough.

We had a fantastic experience initially ordering an engagement ring followed by wedding bands. Daniel was great to work with, incredibly friendly and helpful and the product was top class and a good price
Thank you!

Paul was professional. I am gonna get my engagement ring from quality diamond.

The service was brilliant and Paul was very insightful and was really helpful through the ordering process

The whole process with Quality Diamonds was fantastic. With little to no knowledge Daniel’s expertise advised me to get the most perfect engagement ring. Amazing service throughout and would highly recommend to anyone!

Very easy to navigate website, easy purchasing process, Paul reached out after purchase to ensure a smooth delivery on a day of my choosing. Very pleased with the service provided and the diamond was as advertised, fantastic all round will definitely come back for any future purchases

Excellent service from initial contact through to collection . Polite , helpful and flexible. Great communication and the ring was top quality and absolutely beautiful.

Excellent service! Paul was brilliant from start to finish when ordering an engagement ring, so good we even went back for our wedding bands. Would highly recommend.

An Absolute 5-Star Experience from Start to Finish
We found Quality Diamonds purely through an online search for loose stones, and it was incredibly refreshing to see transparent pricing upfront without the usual "call us for prices “ hassle
We approached them to create two custom wedding bands inspired by a design we fell in love with at Graff. The value comparison was staggering the price difference was over £100k for just one of the rings! Quality Diamonds delivered the exact same high-calibe quality, using GIA-certified, Excellent cut, E-colour diamonds.
To ensure everything was perfect, Paul recommended creating 3D prints of the rings so we could test the size and feel beforehand. These arrived in about two weeks. Once the final rings were ready, arranging a collection appointment at their London location was seamless, and the finished rings were absolutely amazing.

We were so impressed that we decided to explore lab-grown diamonds for our other wedding jewelry. Paul listened precisely to our requirements and sourced certified lab-grown stones for custom cufflinks, shirt studs, and earrings. Their efficiency is unmatched, we had approached our local jewellers for quotes and ideas , but by the time they even responded to our initial enquiry , Quality Diamonds already had most of our pieces in production.
On top of all this, I trusted them to set a rare pink diamond I had purchased into a trilogy engagement ring. This delicate process was handled with total professionalism, and I received thorough updates at every single stage
I cannot recommend Paul and the team at Quality Diamonds highly enough. Their transparency, craftsmanship, communication, and exceptional value are second to none

I made an appointment to discuss and view diamonds at their London office rather than make my choice on-line and the experience was just what I wanted. From my initial phone call to the delivery of my diamond, the service Quality Diamonds gave me was first class.

Great service and excellent ring quality.

Ordered a blue diamond and had it set for a pendant in less than a week. Great quality and delivered by Special Delivery to my home address.

I had the best experience. I ordered a loose diamond for my engagement and was in communication with staff during the whole process. The staff are very kind and helpful and the process was very quick from when I ordered and when I received my package. The packaging was also very nice and organised and the diamond itself was immaculate! Thank you for this experience.

That was my first experience with Quality Diamonds and I did thorough research before making a decision where to buy. I finally opted to this service and I am happy I did. Their website have wide range of diamonds so you can choose whatever you like and get that installed into your jewellery, this customisation is great. Also, all diamonds have very good description/certificates so you understand what you buy.

All services provided by the whole team of Quality Diamonds were excellent, communication was great, I was provided with all details about my order, I was kept posted about progress, I got my order delivered even much faster than it was expected, and of course my wife likes her new diamond necklace - so do I!

Thank you for your work, I recommend you to my friends!

Great experience with Daniel. We went back to purchase our wedding bands and he was so patient with us

We had the pleasure to have a consultation with Lauren at the Birmingham branch and we couldn't have asked for a better experience. Lauren was charming, friendly and exceptionally knowledgable and incredibly helpful. We felt under no pressure and after our visit Lauren took time to send me some recommendations. The whole process has been wonderful and we couldn't ask for better service. Thank you!!

After researching engagement ring styles and companies in Hatton Garden, I chose Quality diamonds.
And I haven’t been disappointed. The experience has been exceptional from start to finish.
Daniel’s experience was obvious. He was knowledgeable and very professional.
Daniel guided us through selection and was respectful of our budget. There was no hard sell which I appreciated.
It was only 13 days from our appointment to receiving the ring. Each stage of production, from Paul Sitton, Sales Director, Daniel Ferragamo, sales advisor and Amber Rees Wyatt production coordinator, was speedy and problem free.
I now own a beautiful emerald cut diamond ring, which was a very good price that I can’t stop looking at.
Thank you so much to all of you at Quality Diamonds for a fabulous experience.
I can’t praise Quality Diamonds enough.