Purely Diamonds Reviews 

I wanted to surprise my wife with a diamond ring for her 60th birthday & Purely Diamonds were very helpful in helping me choose one & even helped by delivering earlier than expected ..
I would highly recommend them .
Lee

We purchased a lovely bespoke diamond necklace for my partner's birthday. First class service from Tracey, the Purely Diamonds representative who went to great lengths to present the various options.
The necklace was made to order and is beautifully constructed, exactly as requested. Tracey was very helpful and went to great lengths, even securing a very substantial discount using my NHS Blue Light discount card. Thank you Tracy and thank you Purely Diamonds. I can whole heartedly recommend Purely Diamonds.

Quality jewellery with quality service and prices. I ordered 1ct cultured diamond stud earrings that arrived in in less than the stated time, nicely presented and complete with the valuation and independent certification. Customer service (email) was very fast and efficient responding to my product query (and corrected the product description on their website as a result). It was my first time purchase with Purely Diamonds (and any web based jeweller for that matter) and it was a lot of money for me. Based on my experience with this I would definitely recommend. My wife was very pleased with the earrings.

I worked with Stephanie and she was incredible to work with. She was an excellent communicator and very patient with me throughout the process. The ring was even better than I expected & I was blown away by the quality. I cannot thank them enough!

Latest purchase was absolutely fabulous. This is the 3rd item I've got from this company, and without doubt, the quality and service are superb- they are the best!

100% recommend. Thank you so much.

See you soon!

I had an excellent experience with Purely Diamonds from beginning to end. The item I purchased was beautifully made, of outstanding quality, and genuinely exceeded my expectations. The craftsmanship was exactly what I hoped for.

What impressed me most was their customer service. From the moment I placed my order, Purely Diamonds kept me fully informed at every stage. I received clear progress updates — order confirmation, production status, and notifications as it moved toward dispatch. Every update was timely and reassuring, making the whole process feel organised and professional.

Their team responded quickly to any questions I had and were consistently polite, helpful, and attentive. It’s rare to find a company that combines excellent communication with high‑quality products, but Purely Diamonds achieves both effortlessly.

Delivery was smooth and punctual, and the item arrived beautifully packaged. Overall, I’m extremely satisfied with the service and would happily purchase from them again.

I first approached Purely Diamonds looking for an engagement ring. I had a very specific idea in mind and they were able to add to that with a number of suggestions and some really good advice. It was a big purchase and I took quite a while to come to a final decision. Everybody at Purely Diamonds was so friendly helpful - and patient.
I was absolutely delighted with the purchase and even more importantly, so was my now wife!
I have subsequently purchased a necklace, earrings and bracelet from Purely Diamonds and I’ve been delighted with all the jewellery, made to a really high standard and customised to my requests.

I have just made my fifth purchase from PD for delivery in time for Christmas (2026). I expect it will be like the last four. No ordering problems (when I've made my mind up). Orders delivered within the dates specified, one exactly on the date I requested. A very happy wife!.
I cannot recommend Purely Diamonds highly enough'
Robert Geeson

Everything they claim for their product and services is true. My wife is delighted with her Earings.
Would be happy to recommend based on my own experience.

Stunning ring, great help and advice every time I phoned. They were very accommodating when the ring needed resizing as it was a surprise engagement ring. Everybody has commented on how sparkly and beautiful the ring is!

I love the diamond and garnet earrings I bought from them the first time and has bought morw since then!!! Plus it was on sale!!!

Easy to understand ordering process, excellent diamond quality.

Working with them to create the perfect ring for my wife Birthday was simple an enjoyable experience for the consultation to delivery. We had look at load of places and Purely gave me a great price and delivered it extra quicktime to get it on time for her Brithday.
Thank You Purely

Ordered a very lovely quality eternity ring, from the team here. We’re able to pull forward the delivery to me facilitating my plan to give to my partner on holiday, which was much appreciated, supported with great communication, and quick responses. Highly recommended.

We only came to buy an engagement ring 9 years ago, but have returned for the wedding band, eternity ring, stud earrings for me and my daughter, and an emerald and diamond dress ring!
The service is excellent and the jewellery is absolutely beautiful and high quality. When I damaged my eternity ring, it was repaired and returned very promptly. Purely Diamonds was a great discovery for us and we love that it’s a British family business.

I bought online so never dealt with anyone at purchase but it was easy and emails kept me updated on progress. When i needed some info on resizing they replied quickly and when it was sent it was returned just a week later.

I am so pleased with my lovely necklace, I wear it nearly every day. It’s so delicate and yet effective. Diamonds can really be a girl’s best friend:)

I can’t recommend PD highly enough! My husband bought my engagement ring from them 20 years ago, and I’m still using them to this day. The quality of their diamonds is exceptional, but what really sets them apart is their personalised service. They’ve been amazing over the years, and I wouldn’t go anywhere else. Highly recommended!

The product was amazing and delivered before my wife’s birthday. This is the second time I have used purely diamonds and would highly recommend!

Purely Diamonds is an attentive and helpful company, offering excellent guidance when making a purchase decision. They also put you at ease by reassuring you that you can change your mind once you receive the product. I had a very positive experience with them and would certainly return for any future significant purchases. Thank you, PD Team! :)