The trial Qieto pair of contacts included in my purchase was greatly appreciated especially when they turned out to be far more comfy to wear than my ordered Bausch & Lomb contacts!! Thank you so much... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great communication about delivery, from accepting payment, when product is sent, when it reaches your zone and even when your local courier has it and when it is at your door or box, would highly rec... Toon meer
Bedrijf heeft geantwoord
My order took about 3 weeks to arrive, I had to contact supplier, then nz post wait for reply then they ordered my a new box which then my original order arrived then had to muck around returning the... Toon meer
I have been using Quicklens for many years with no issue, however my most recent purchase has been disappointing. My toric lens order (normally takes about 4-5 weeks) - I am still waiting for i... Toon meer
Bedrijf heeft geantwoord
3,9
Goed
274 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Took too long
Goods look to be fine (no punn intended), agreed to my order taking 4 weeks but ended up being over 8.
12 maart 2024
Antwoord van QUICKLENS
Thank you for your review. We are very sorry that you were not satisfied with our service. We will look into it if we can improve our service for future customers.
Orders take to long to arrive with no updates or communication
Orders were placed 8 weeks ago and still haven't been dispatched. There was absolutely no communication at all until I raised my concerns.
13 mei 2024
Antwoord van QUICKLENS
Thank you for your review. We are very sorry that you were not satisfied with our service. We will look into it if we can improve our service for future customers.
Reliable service & great prices
I've been using Quicklens for years now. Reliable service and great prices.
29 februari 2024
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Ordered product in February and took…
Ordered product in February and took two months to arrive. Said a delay of 4 weeks when ordering.
22 februari 2024
Hassel free and comfort in the eyes
22 februari 2024
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Quick delivery whole process very easy
14 februari 2024
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
My order took about 3 weeks to arrive
My order took about 3 weeks to arrive, I had to contact supplier, then nz post wait for reply then they ordered my a new box which then my original order arrived then had to muck around returning the 2nd box. Will order from nz direct next time. Usually takes 1-2 days to arrive
20 februari 2024
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
First time user
First time user, they were quick and contact are great. Will be shopping again soon
14 februari 2024
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Awesome
Awesome! I've used Quicklens a few times now, and I always get exactly what I ordered, and it arrives in a reasonable time. Brilliant
11 februari 2024
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Affordable lenses and decent delivery…
Affordable lenses and decent delivery time. Used this site for years and never had an issue
6 februari 2024
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
It was quick delivery and I liked that…
It was quick delivery and I liked that came with a one day sample too.
21 januari 2024
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
fast delivery and efficient service
26 december 2023
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Antwoord van QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Shipping issues with no help from Quick lens
I purchased contact lenses however they shipped 2 different ways. Send them 2 different boxes. I received one of them first but there wasn’t what I needed and the other one received one month later.
One of box which received late one was no tracking number so I need to call NZ post.
Every time I call them of course different people so I need to explain many times.
I have emailed Quick lens but no help at all.
I spent a lot of money for this and I was really worried that I would not receive.
It’s good to buy on internet but made me wonder I should keep buy from them.
I wish you care your customers not just receive money and don’t care shipping.
28 december 2023
Antwoord van QUICKLENS
Thank you for your review. We are very sorry that you were not satisfied with our service. We are changing the delivery service at the moment and your order was delivered in 2 separate parcels by 2 different companies. Hopefully, your next order will be only delivered by a new shipping company.
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