Qured Reviews 

8.470
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

An excellent and quick service. I was offered a metabolic health check through an offering from my employer. When I ordered the kit, it arrived within 3 days. I did an at home test, with a clinician o... Toon meer

Beoordeeld met 5 van de 5 sterren

We ordered 2 tests for insurance purposes to prove we were positive and could not travel . Tests arrived as promised next day , it’s easy to take the tests and to upload the picture of the results v... Toon meer

Beoordeeld met 1 van de 5 sterren

Never use this company, must be scammers,was told I’d done my test wrong even though i’d followed the instructions they’d given me. Done my partner’s test the right way compared to how I’d just done m... Toon meer

Beoordeeld met 4 van de 5 sterren

A good service and economical. But do not believe everything on their website. They are not available 24/7 and certainly do not deal with tests uploaded on Sunday as advertised. Follow up: After c... Toon meer

Bedrijfsgegevens

  1. Thuiszorg
  2. Diagnosecentrum
  3. Medisch laboratorium

Geschreven door het bedrijf

Qured is changing the way people receive healthcare. We believe that accessing healthcare should be convenient and easy. That's why we created Qured. At the touch of a button, you can receive high-touch, quality healthcare, powered by technology.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(8.470)

3 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

First test result came back invalid and…

First test result came back invalid and had to email a photo to prove it was acceptable. Just a rip off to get people to do another test.

In response to your reply it’s strange how both myself and my partner completed tests within 5 mins of each other and were both uploaded straight after each other. I find it strange how hers came back accepted straight away and yet mine had to be proven. Yet we followed the guidelines and were both uploaded in the timescale of 15-25mins. We were at that point sat in a hotel room in Luxembourg, wondering how we would get hold of a 2nd test kit to complete another test, as the instructions stated that when I had the invalid result I had to complete another test. It was only after I received the email I was then able to resolve the issues. The fact that we spent £60 in total on 4 test kits that were in fact not required at any border control to me was a complete waste of money. Not to mention the additional stress cause by the above mentioned incident merely left a bitter taste to what was in the whole a fantastic holiday. I will not review or change my 1 star as to be honest you should be happy I give you one star. You only got that because I was unable to give you no stars as I wanted too. As I have stated a service that is merely designed to get money out of people with no valid reason to as tests weren’t required. Another covid rip off that this country had been experiencing over the past 2 years. The biggest scam the world has ever seen.

16 augustus 2022
Review zonder uitnodiging
Logo Qured

Antwoord van Qured

Hi Gary,

Your result initially came back invalid as the information you provided us showed that you had waited over an hour to upload your photo after taking the test. As stated on the instructions, we have to receive the image within 15-25 minutes of the test being taken as per the manufacturers instructions for us to issue a result. This is not a choice of ours, nor is it to "get people to do another test" - it is a legal requirement that we need to follow. We make this very clear in the instructions we provide you.

We contacted you to inform you of this and said if you have made a mistake, we are happy to take a timestamped photo to confirm you did photograph the test within the required timeframe and update your result. Once you provided this, your result was updated within 5 minutes. I'm not sure how this level of service is worth a 1* review.

I would have to disagree that the service you received was anything below what was advertised, and I'd encourage you to reconsider your rating in this review. If I am missing anything or there are any outstanding issues we would be happy to help if you contact our support team, but us following government guidelines in issuing accurate results and rectifying a problem within 5 minutes certainly does not make us worth a 1* rating!

Kind Regards,
The Qured Team

Beoordeeld met 5 van de 5 sterren

Easy to do and fast results.

The test arrived and was completed with no problems at all. The instructions are easy to understand and when the test was sent off (Along with the picture of it), the results were back within 15 minutes. Great service and will use again.

16 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service.

Great service.
Tests delivered quickly and process was clearly explained on the website.

Once tests where submitted the certificate was delivered within the hour.

Would definitely use again.

16 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great when I needed them to be

The parcel firm lost their parcel , I was a bit stressed as I needed it fairly urgent. Their support and correspondence was second to none. Easy once I got the test and no problems uploading. They refunded my postage. Highly recommend them as a choice in fit to fly !!!

16 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Using Qured was an easy and invaluable service

With using Qured to travel to Majorca in July 2022 where there were covid checkpoints at Palma Airport it was invaluable to us. Was an easy test to do and upload. In less than 10 minutes we had our certificates and peace of mind to enjoy our holiday. Will use again if need be. Thank you.

13 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

really easy from start to finish…

really easy from start to finish ordered tests they came the following day and easy to register . once tests were uploaded we got the results in around 10 to 15 minutes i will definately use next time and recommend to family and friends

11 augustus 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Would recommend

Very easy service to use with speedy response. Much easier and cheaper than a certain high street chemist chain.

11 augustus 2022
Beoordeeld met 5 van de 5 sterren

Supervised test

Supervised test booked for 10am. Test started a few minutes early and result, with certificate, received within ½ hour of start of test. Couldn't have been quicker. Simple, easy and excellent instructions.

11 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE

Paid for fit to fly pcr test, extra payment taken for speedy delivery, the test arrived 4 days later. Lots of phone calls with one agent telling me Royal Mail delivery! It was Amazon, expected date of delivery 1 day after flight! Had to pay a lot of money for emergency pcr test! I would not want anyone to have to go through the stress we endured, and potentially missing flight! Please look at other sites first, there are lots out there, don’t go through what we went through and alot more expense!!! Avoid this company at all costs!!! Oh and they have offered full refund, not hit my bank yet or any email confirmation

8 augustus 2022
Review zonder uitnodiging
Logo Qured

Antwoord van Qured

Hi customer,

I'm sorry to hear that you faced a delivery delay with your test.

I can see you ordered on the evening of the 4th after the cut off for same day dispatch - as such it was dispatched on the 5th which you will be able to verify from your tracking link and it should have been delivered on the 7th latest (1-2 days from dispatch as advertised) but was delivered on the 8th, and was therefore delayed by 1 day. Again I apologise for this - we did dispatch on time but there was a delay of 1 day with the delivery. Unfortunately no delivery provider has a 100% success rate for on-time deliveries and on this occasion the delay of 1 day was beyond our control.

I have requested one of the team contacts you regarding this - please do keep an eye on your email.

Kind Regards,
The Qured Team

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