QVR Reviews 900

Ive ordered from QVR once before and had no issues but unfortunately this time had a bad experience so I wont be ordering from them again due to the uncertainty. Its been over 2 weeks since my order was placed and it still has not been shipped. I contacted customer service and they advised they have a temporary out of stock, yet the hair on the website does not indicate out of stock, had this been known beforehand I could have saved the trouble and not ordered. They also did not communicate that there would be any delays, which is very unprofessional. If I hadn't contacted support myself I wouldn't even know what was going on. They could not provide an update as to when my order would be completed and just said "can you give us more time". So im here STILL waiting which is very frustrating as there are not updates or communications and I had to cancel my hair appointment due to this and my stylist books out months in advance. This has been horrible and could have been prevented and handled better. Dont recommended doing business with unprofessional vendors.

Ordered hair and they sent it to a completely different location and now they are unresponsive to give me a refund. Save yourself trouble. THEY ARE SCAMMERS

I ordered 5 packs of human crochet hair on January 9th. I expected the hair to ship with 3-5 business days. After waiting for significantly longer time I reached out to QVR via email. They responded with a vague email stating that hair is handmade and that they delayed shipping my order. I had to reach out to get this information. Their customer service is awful, why not reach out to me and explain shipping delay, since they promise 3-5 business days on their website? Despite that, I made an effort to be even more patient. I asked for an estimated shipping time. I received another vague response. After a few business days I followed up with another request for a shipment timeframe and have since been ignored!! After waiting for almost 6 weeks, I decided to request a full refund of all $322 and have not received a response. They do not stick their commitment to respond to customer emails within 24 hours. I give the benefit of the doubt and wait 2-3 days and still nothing! I also tried the number provided via WhatsApp and I got an another vague response unrelated to my delayed order. I will not be ordering from QVR again. Their customer service is terrible!!! They do not communicate with enough detail. They significantly delay communication. They do not keep the timeline commitments that they state on their website for communication or shipping time. They received $322 from me, I’ve received nothing but excuses!!

Just had Kinky straight hair delivered, the colour is not dark brown of mid brown it is a horrible reddish hair a mix or red and orange strands very ugly this hair is $209
For braiding hair, so disappointed. I sent multiple emails and zero response terrible product and awful customer service. I wish I had seen all the bad review prior to ordering because all the beautiful pictures on instagram clearly does reflect the true quality of the products they send out to customers. The hair shaft is very straggly so it’s clear the hair won’t last and no one is responding to my wish to return the hair so this is an expensive lost. I took my old install out so had I to pay for the appointment slot and just leave my own hair out until I get replacement from a reputable UK company. I will never order from QRV again very expensive mistake they are less than one star!!!!

I just received my hair and it’s very soft, light and looks beautiful. Indeed the quality is exceptional.

I just received my parcel and open it, I'm so much in love with the softness how very natural it looks. Sincerely the money is worth it soon I will be uploading my new look.

The hair was easy to use and super light weight

I love this hair - it’s absolutely beautiful! I also received great and timely customer service assistance!

I’ve had great results with water wave crotchet. I have ordered it 4 times and now have the deep wave.

⚠️ AVOID QVR HAIR - MONTH-LONG SCAM AND ZERO CUSTOMER SERVICE! ⚠️

My order (#00000240210, total value $250) was delivered to the WRONG house over a month ago (January). I have proven with pictures that the carrier's "Proof of Delivery" is not my address.

Despite this clear error, QVR Hair has wasted my time with a non-existent "investigation" since January 12th, showing no urgency and suggesting I should "check my neighbors" with a mobility issue.

After weeks of back-and-forth, their final offer for a completely lost, non-received product was a measly 25% refund. They are refusing to send the hair I paid for or issue a full refund, essentially stealing $250 from me.

I have an upcoming installation appointment I will now miss, costing me an additional $50 deposit.

QVR Hair will NOT take responsibility for their logistics failures. If you value your money and time, shop elsewhere. This is unacceptable.

#QVRHair #CustomerServiceFail #ScamAlert #MissingOrder #HairExtensions #BBB

The hair came quickly and I was happy about that. However, when I took it out of the package to stretch a lot of it tangled. I also found some plastic pieces of hair which leads me to believe this is synthetic hair. I feel like it was overpriced.

I’ve ordered from QVR before without issues, but my most recent order experienced a significant shipping delay beyond the stated 3–5 business days. The delay caused me to lose a client appointment. When I contacted QVR, the only response I received was a tracking number — no apology, explanation, or resolution was offered. Due to this experience, I will not be ordering from QVR again.....I ordered hair 13 days before my clients scheduled appt

THIS HAIR IS VERY GOOD QUALITY I'VE USED THE KINKY TWIST AND THE DEEP WAVE. I LIKE HOW LIGHT IT IS. IT DOES NOT PULL YOUR HAIR. I LOVE LOVE, LOVE THIS HAIR

Les mèches ont commencé à gonfler et a prendre un aspect "paille" en moins d'une semaine

I love the texture and it was so light

The hair arrived beautiful true to length just like any hair you should was your hair purchase any. After washing the curl look even more beautiful 😍! You have to be able to main and human hair or synthetic hair. Less Chemicals the hair is very easy to manage and fingers comb the hair your hair will stay Vibrant life

Crochet miracle knots, hair is bad it’s tangles and sheds so bad. I’m a licensed hair dresser and I do not recommend

I’ve ordered 3 items and love the quality and convenience of these products. The v-part wig and kinks straight half wig, have been a great add to my protective styling.

I ordered on the 21st of January. In the description is say 3-5 business days. I stop receiving transit information on the 24th of January. It has 3 different shipping company’s to deliver your hair which I don’t really understand. I was excited for my hair but being today is the 29th of January and I haven’t had an update I’m super disappointed. If you need hair in a particular time frame I would avoid shopping here. They gave me a FedEx order number and when I went to go look the number doesn’t exist. I wanted to leave a good review but I don’t even have the hair to do so. I won’t be ordering again for sure 😭. Order # 00000248263

UPDATE : today is the 1st of February it says that my hair delivered but it was not at my parcel , mailbox or front door. This is a disaster. I’ve emailed again I’ll update if they reply 😢

I have purchased before (once) and all was fine. That purchase was smooth and received in a timely manner.

CON: Currently do not have my order. Reached out to customer service it is automated and have yet received a response (3 business days). Tracking info provided is conflicting. (1) received email has been shipped(2) tracking number shows still in CN(3) tracking number shows in CA(4) customer services states has not been received that it has not been shipped.

With this being said I have ordered from another company and received that package. So if and when I do receive the package from QVR I will be returning immediately.

******UPDATE**********
I have to update my review. I received any email with "tracking information" and it is the same information I have been working with. I have no idea when the hair will arrive. Do not purchase from this company if you want your package in a time manner. Can't comment on the product because I have received it.