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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been really impressed with the quality of this braiding hair. It’s soft, lightweight, and very easy to work with, which makes the entire braiding process smoother and faster. The texture is c... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought the Burmese feather crochet human hair and the quality is phenomenal. The service is also impeccable and shipping is fast. Thank you QVR! May God continually bless your company.

Beoordeeld met 1 van de 5 sterren

I never complain about my experiences because I know things happen, but this experience was terrible! I ordered my hair on January and never received any updates unless I emailed them. Also, I never r... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought this hair because it was advertised as 100% human hair. What I received is NOT human hair at all. It feels and behaves like synthetic hair stiff, tangles easily and does not respond like re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Haarextensionsleverancier

Geschreven door het bedrijf

QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

900 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 49% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

The quality of hair was excellent but…

The quality of hair was excellent but needed a longer length which was 60.00 more returned for refund found cheaper I had free shipping and handling was returned within time frame of 30 days I was told they would be keeping 12.98 for shipping & handling how is that when I had free shipping & handling??? Plus paid to print out return label and to send back BEWEAR BE MINDFUL!!! complaint made with BBB

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Water Wave machine made feather crochet

I purchased the 30 Water Wave machine made crochet hair which was extremely soft human hair.. It does require regular maintenance to hair to avoid tangling and dryness! I am truly happy with this hair!

13 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It has been almost 3 months since I…

It has been almost 3 months since I ordered the hair. I still have not received it. They are a scam company. Do not order.

17 januari 2026
Review zonder uitnodiging
Logo QVR

Antwoord van QVR

Thank you for taking the time to share your feedback and the patience before.

First of all, we want to explain that we are definitely not a scam, we have ran hair business for many year, and have many returned customers, their reviews are also available on our website. But we are still very sorry for the inconvenience about this order.

At QVR, we strive to provide high-quality products and good service, there are indeed some hair needs time to be customized before shipment, we are sorry that the hair has not been shipped out at the time needed.

As for your order #00000246793, it has been cancelled, the refund has been processed, the refund would be back the way you paid, pls pay attention to your account.

Your opinions matter. We'll keep working hard to provide better products and service.

Best wishes
QVR hair service

Beoordeeld met 5 van de 5 sterren

The quality of the hair was great

The quality of the hair was great. The price was right for the quality. They always update me on my order and delivered when they said they would. I will definately be ordering from this company again.

9 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

this bundle of 4c hair is awful it…

this bundle of 4c hair is awful it sheds terribly, I could pckg up shedding hair into one bag. Very disappointed!!

25 februari 2026
Review zonder uitnodiging
Logo QVR

Antwoord van QVR

Thank you for taking the time to share your feedback.

At QVR, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have.

Could you pls confirm if #00000256323 is your order number, pls? Would you please send us pictures or videos, or any details of the current status of the hair to service@qvr.com? This would be helpful to verify and solve the problems. Our VIP team had also contacted you via email.

Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.

Best wishes
QVR hair service

Beoordeeld met 1 van de 5 sterren

Not as Advertised - Buyer Beware

Buyers should be cautious when purchasing from QVR.

I ordered hair from this company and unfortunately the quality did not match what was advertised. After minimal use, the texture and condition of the hair became very poor. I contacted the company to request a return or refund.

Initially, QVR refused to accept a return because the hair had been used. Later, they stated that the only way to return the product was to ship it to China at my own expense. The cheapest shipping option I found from the U.S. was over $300, which was more than the cost of the product itself. They also attempted to resolve the issue by offering partial refunds of 15–30%, which I declined because the product was not as described.

Because the seller would not provide a reasonable return option, I escalated the dispute through PayPal. After reviewing the communication and documentation, PayPal ruled in my favor and issued a full refund.

Based on this experience, I strongly recommend that buyers carefully review this company’s return policy and consider the potential difficulty of resolving issues if the product does not meet expectations.

5 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never received the item

Never even put the hair in yet because I was waiting for one more pack. They gave me a tracking number to an item that the carrier never received so after a week the carrier canceled the label and told me to contact seller. The seller qvr has been lying about shipping my item and put it off on the carrier when they never received the item to ship

5 maart 2026
Review zonder uitnodiging
Logo QVR

Antwoord van QVR

Thank you for taking the time to share your feedback.

At QVR, we strive to provide good service, and we have always been committed to serving all our customers with sincerity, so it's worrying to hear about the issues you have.

But according to the current information, we can not locate your order. To assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Beoordeeld met 3 van de 5 sterren

Will review after install

I ordered the hair Feb 12 and received it on March 1st so that was a strike out for me. Yes I did contact and tracked my order. No I have not installed the hair yet but I plan on it today due to the order coming just in time for the event that I got it for. I wanted to put color in it but now I’m unsure with the reviews I just read. I usually don’t go by someone else’s opinions I use to see for myself. So I will come back with a review of my install( I do them myself). 🙏🏽

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Place my order on February 18th and…

Place my order on February 18th and have not received anything yet and there is no shipping information available. Just like others have said, I just received a vague excuse and no shipping updates at all. This is very disappointing and qvr is going to lose a lot of money behind this lack of customer service and the lack of truthfulness regarding the estimation for delivery. If the company is out of certain hair then they should indicate that on their website so people are aware that they will not receive their shipment in 3-5 business days. My order number is 00 00 0-257-518

3 maart 2026
Review zonder uitnodiging
Logo QVR

Antwoord van QVR

Thank you for your order, but we are also sorry to hear about your experience. The order has not been shipped out at the time needed, and we fully understand how you feel.

There are indeed some hair needs time to be customized before shipment, we are also working to improve this situation. According to the current information, we found the order #00000257518.
Just like our customer service team communicated with you via email, we will help you process your order this week based on the order status.Please don't hesitate to contact us. If you have any questions, we will definitely help you as soon as possible.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Beoordeeld met 1 van de 5 sterren

I am so very disappointed that I had to…

I am so very disappointed that I had to search the Internet to be able to find Anne or leave a review on how terrible this company is. I ordered here on 25 February when I reached out to find out why I hadn’t received any shipping information or how long it would take for the hair to be shipped. I did not get a response. It was very vague and something to the effect of we understand any frustrations we will expedite your order when we can because it was saying that my hair wouldn’t be sent out until 8 March but I’m gonna receive it by 11 March and I would not have ordered this hair if it was not going to be here by 11 March as promised now that I’m reading all of the reviews I see that I probably will not get this hair on time and I can’t go somewhere else because I probably won’t get here from anywhere else on time either very very disappointed in this company. My daughter‘s birthday is coming up and she needs this hair for that.

25 februari 2026
Review zonder uitnodiging
Logo QVR

Antwoord van QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers.

We are sorry that we can not locate the order based on the current information. And we truely want to help you with the problem asap, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then our service can help you with the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Beoordeeld met 1 van de 5 sterren

This is BS I order no updated my order…

This is BS I order no updated my order is still unfulfilled. It said 4 to 5 business days it’s going on 2 weeks. I can’t get in touch with no one and I really want to cancel my order!!!!

16 februari 2026
Review zonder uitnodiging
Logo QVR

Antwoord van QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers.

We are sorry that we can not locate the order based on the current information. To assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Beoordeeld met 1 van de 5 sterren

I feel that 1 star is too much for this…

I feel that 1 star is too much for this company! It's taking a while for my order to ship so I sent them a message many times to cancel my order. Instead of canceling it, they keep giving me excuses and telling me to be patient and to wait on the wig! I don't want it anymore and would like my money back. I will contact the Better Business Bureau on them! If I say I want my money back then it shouldn't be a problem especially since the order hasn't been shipped. I will never order from this company ever again.

1 maart 2026
Review zonder uitnodiging
Logo QVR

Antwoord van QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. We sincerely apologize for the delay and confusion in our communication.

There are some hair needs time to be customized before shipment, we are sorry that we did not ship the hair out at the time needed.
For your order #00000258714, we have processed a refund for it, the payment should back the way you paid, pls pay attention to your account.

Thank you for your patience, and we will continue to do better, hope we can work again together in the future.

Best wishes
QVR hair service

Beoordeeld met 4 van de 5 sterren

The hair is good

The hair is good. It does tangle at times. The shipping took forever. I was quoted 3 to 5 business days, and it took all of three weeks. If you don't mind waiting, it's worth the wait.

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hair Looks Immensely Natural

This hair is really really great! 5 packs gave me a full head and it looked as though it was growing out of my scalp. It's a bit difficult to maintain, and can be time consuming when I take my bonnet off and gotta detangle it, but it looks soooo good once detangled! I've had it in for two months and I'm about to purchase another 5 packs!

1 februari 2026
Review zonder uitnodiging

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