The lady who I spoke to was very helpful and explained in detail for me to understand. The only thing I was miffed about was having to pay £20fine for late payment which wasn’t my fault as the bank ha... Toon meer
Bedrijf heeft geantwoord

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The lady who I spoke to was very helpful and explained in detail for me to understand. The only thing I was miffed about was having to pay £20fine for late payment which wasn’t my fault as the bank ha... Toon meer
Bedrijf heeft geantwoord
Despite the site being fully automated (no human voice) the experience was trouble free from beginning to end. Everything explained fully (what was and what wasn't covered). Price was much improved on... Toon meer
Bedrijf heeft geantwoord
Reported at 10:15 PM rescheduled 4 times for attendance. Organised a taxi to take my wife home which failed to arrive. Recovery vehicle arrived at approx 10:30am the next morning. Left for over 12 hrs... Toon meer
Very good price compared with previous insurer who in my opinion are in danger of pricing themselves out of the market!! RAC insurance some £300 less for same degree of cover & very easy set up onlin... Toon meer
Bedrijf heeft geantwoord
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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Antwoord van RAC Car Insurance
Very simple way to apply, it only took a few minutes. Good price, I Had been quoted just under £100 per month. Nice well known name so I had confidence in taking out the cover.

Antwoord van RAC Car Insurance
This is the first time I have used RAC for my car insurance. Everything was online and even though I am in my eighties, I found the whole experience pretty easy. I also went back afterwards and managed to add a second driver on my insurance. So, very easy to navigate my way around, but I must say I do find it a bit disconcerting to know that there is no human I could talk to.

Antwoord van RAC Car Insurance
The assistant on the phone was very polite and helpful

Antwoord van RAC Car Insurance
The lady who I spoke to was very helpful and explained in detail for me to understand. The only thing I was miffed about was having to pay £20fine for late payment which wasn’t my fault as the bank hadn’t got a couple of security questions from my card but the lady explained a few things and I was completely satisfied.Thankyou once again.

Antwoord van RAC Car Insurance
Our initial payment did not go through as the card had expired and we didn't realise. We then went through the rabbit hole. I changed card details three times on the non human "Customer service Site" had confirmation that card had been changed. Then two weeks later " renew or cover cancelled". Again back to "site" no confirmation that payment was received but insurance documents for the following year were delivered. This has caused us a lot of stress as we have been on holiday for most of this time. Not sure if we will renew because of this experience.
Very easy to organise through a comparison site. All went smoothly and I’m pleased with the resulting price and features of the policy. I hope that I don’t have to make a claim during the course of the term.

Antwoord van RAC Car Insurance

Antwoord van RAC Car Insurance
Very good price compared with previous insurer who in my opinion are in danger of pricing themselves out of the market!!
RAC insurance some £300 less for same degree of cover & very easy set up online.

Antwoord van RAC Car Insurance

Antwoord van RAC Car Insurance
I don,t know how they get any star ratings because if i had a choice there would be no star. I purchase a black box insurance by mistake i am 84 years old and driving for over 50 years so i did not need a black box i never had an accident. i try to cancel on the same day 9 /8/2026 but it was difficult any way i did it on the second day.It was complete monday and tuesday.Adriana who did the cancellation said she don,t think there will be any charges as the policy don,t start until the 2/9/2026. I paid £1023.22 and i got back £884 96.How can you take£138.26 for what when on your website you said i have 14 days cooling off days. that£138.26 is half my weekly pension.What sort of company are you.That is a lot of money for nothing. MR MARTIN ROY WALKER.

Antwoord van RAC Car Insurance
I have no problem with the service very straight and forward and easy thank you so much

Antwoord van RAC Car Insurance
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