Horrendous experience and shocking customer support, we placed an order on the 1st August, received damaged 2 weeks later and they dismissively say its in hand and they will get a replacement out. It... Toon meer
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Lees wat reviewers zeggen
Can't believe they emailed me customer survey feedback form to fill out ! You see this is the first form of communication I've had from them since I ordered a towel rail way back at the start of Nove... Toon meer
After much research on the net i decided the Smiths Spacesaver plinth heater was the one for me. Radiators.co.uk were enthusisatic on the phone and so i placed the order on line. Delivery was quick... Toon meer
Having tried several companies to find a towel warmer in an usual size I came across radiators.co.uk. My call was initially dealt with by Lee who couldn’t have been more helpful, and I subsequently sp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With over 8,000 different products, Radiators.co.uk caters for all your radiator needs. With a fantastic range of designer, column, towel, panel and LST radiators to choose from for all your home development/improvement needs! We also have a superb selection of radiator accessories, including valves, pipe covers and much more! We can also supply a range of bespoke cast iron radiators, and customise your perfect radiator from a comprehensive selection of RAL colours and finishes.
Contactgegevens
Unit 2d, Shortwood Court, S74 9LH, Barnsley, Verenigd Koninkrijk
- 01226 369631
- sales@radiators.co.uk
- radiators.co.uk
2,8
Gemiddeld
86 reviews
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Still awaiting delivery
Needed an item. Ffound it & placed order on radiators.co.uk. That was 12 days ago. No replies to my voicemail. There is plenty of other online suppliers & I won't be using radiators.co.uk again.
22 september 2013
Review zonder uitnodiging
Very Poor Retailer, Avoid at ALL COSTS
Ordered some radiators on a Tuesday, on the Saturday received an email from them stating they had made an error on the pricing and that they would need to charge over double the website price. Obviously told them i didnt want them as they were now not the cheapest. Then noticed they charged my card on the Tuesday. Still no refund over a week later
DONT USE THEM THEY TAKE YOUR MONEY, DONT SUPPLY THE GOODS,
NOT A REPUTABLE RETAILER
17 september 2013
Review zonder uitnodiging
Delivered on time & intact!
Goods arrived safely.
Kitchen installation still 2 weeks away so not seen working yet.
17 september 2013
Review zonder uitnodiging
Seems ok, but delivery not the best
Emailed them about delivery and was told between 7 and 10 days. After I ordered, got an email saying delivery would be 12 days. Not bad, but not what was promised.
5 september 2013
Review zonder uitnodiging
Fine but when you quote a delivery day it should happen not arrive the next day.
Took longer than advertised to complete the delivery.
4 september 2013
Review zonder uitnodiging
Radiators have proved to be unreliable
I ordered a radiator on 15th August and payment was taken in full the same day.
Some time before 23rd August I was told the radiator would be delivered on Wednesday 28th of August. I rang and told Radiators UK that I would be on holiday and not in a position to accept the radiator on 28th, and could they re schedule for 2nd September, which they agreed to do. On 3rd September I rang to find out where the radiator was and was asked to wait for them to contact the carrier. After four hours I rang again and was told they were still waiting to hear from the carrier. A short while after that Radiators UK rang and told me there was no stock of this radiator and Myson (the manufacturer) had no idea when stock would be available and it was likely to be well over 6 months. How come they did not know about the stock situation when they took my money?
3 september 2013
Review zonder uitnodiging
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