Radius Office Furniture Reviews 

172
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fast and freindly communication over email kept advised on delivery date of our H24 Operator chairs which are superior products and my staff are so happy with the product, which is used 24hrs a day se... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were provided with an excellent service from both Eva and Ali. Concepts were listened to and responded to accordingly via the design plans. It was a very seamless process and the finished products... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We order our home outdoor furniture from Radius. We were one of the few provider of the Gaber Italian brand we were looking for. They have been very professional and reliable from the first contac... Toon meer

Beoordeeld met 5 van de 5 sterren

David in sales was great to deal with - always replied speedily to any queries. Install team of Phil and Marcus were accommodating, efficient and very neat. Couldn't fault them at all. We ordered rec... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kantoormeubilair winkel

Geschreven door het bedrijf

Radius Office Furniture is one of Ireland's largest and most reputable suppliers of office furniture and office planning & design services. We supply high quality furniture for Offices Nationwide.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

172 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(172)

40 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from knowledgable staff who knew exactly what we needed even when we weren’t certain ourselves.

15 maart 2023
Logo Radius Office Furniture

Antwoord van Radius Office Furniture

Thank you for your kind review :)

Beoordeeld met 5 van de 5 sterren

Great to deal with

Radius Office has a great customer service! They are always very helpful and quick is responding.

20 maart 2023
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Antwoord van Radius Office Furniture

Thanks for your kind review!

Beoordeeld met 5 van de 5 sterren

Great Service

I've ordered twice from them now and asked them to build the desk which worked out perfect on both occasions. Excellent customer service and products.

17 maart 2023
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Antwoord van Radius Office Furniture

Thank you for your kind review :) Do keep in touch if you need anything in the future!

Beoordeeld met 5 van de 5 sterren

Easy to purchase

Easy to purchase, good product, and better customer service, before and after getting my product

24 februari 2023
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Antwoord van Radius Office Furniture

Thank you for your kind review :)

Beoordeeld met 5 van de 5 sterren

Great home office chair

The office chair I've ordered is of a good quality, delivery took 1day, which is very impressive. Would definitely recommend this and if needed will use again in the future. Thanks guys, keep up the good work.

Stan

23 februari 2023
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Antwoord van Radius Office Furniture

Thanks a lot for your review! Enjoy your new chair :)

Beoordeeld met 5 van de 5 sterren

Excellent

The whole experience from start to delivery was very professional. The delivery guy was very helpful and I am very happy with my chair it is extremely comfortable and I am experiencing little to no pain in my back or glutes

15 februari 2023
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Antwoord van Radius Office Furniture

Thank you so much for your kind review! We hope you enjoy your new chair :)

Beoordeeld met 5 van de 5 sterren

Very helpful sales team

I had a great experience with Radius Office! The team was extremely helpful and the delivery was quick and I was well informed about the assembly date :)

17 januari 2023
Logo Radius Office Furniture

Antwoord van Radius Office Furniture

Thank you for your kind review!

Beoordeeld met 5 van de 5 sterren

Satisfactory

It was well explained to me and the agents were very professional at their job.
The furniture got to me in timely fashion without any defects or damages.

9 februari 2023
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Antwoord van Radius Office Furniture

Thank you so much for your kind review!

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff. Replied very promptly to e-mails and messages. Delivery took slightly longer than expected but not a major issue as it was personalised order.

9 februari 2023
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Antwoord van Radius Office Furniture

Thank you very much for your kind review Eliza! I hope you enjoy your new chair :)

Beoordeeld met 5 van de 5 sterren

Update on previous 1 star.

I left a 1 star review about my reception desk earlier this week, after leaving this review they were very fast to call me. They stated this never happened before and asked me if I could take down my review. I sent them pics of the desk and they investigated. They came back to me with installation error on my behalf. If anyone has put together anything before there are always a circular locking mechanism and screw l, and above it, a dowel hole. The holes of the pre drilled and the locking hole did not match the pre drilled screw locations. I had to use elbow brackets to secure the desk. They said that is my error. Oh my. Their head fitter and supplier said the same thing. How can I screw the screw into an empty hole? There are screw anchors to screw into in these holes. You physically can’t mix them up! It impossible. It’s basic. The desk was manufactured with errors and I am to blame! Stay away as the customer service constantly blames you and are more worried about google reviews then their quality of product. They kept saying we can send someone out to look, why would I after they already told me it was my fault. Pictures don’t lie.

17 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, clear and concise from start to finish

10 februari 2023
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Antwoord van Radius Office Furniture

Thank you so much for your kind review :)

Beoordeeld met 1 van de 5 sterren

Not good workmanship on the desk

the office desk I ordered was not put together properly. There were holes drilled and placed where there were suppose to be screws. Screw heads popped off during assemble, I hd to use elbow brackets of my own to secure the desk after it being delivered after I was told it would be here. It was a rush and bad workmanship on the desk. For the price I paid, it was very poorly build.

7 februari 2023
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Antwoord van Radius Office Furniture

Hi Eric,
As discussed with you, normally if a customer is having issues when with self-assembly they make contact and we can advise accordingly to get it sorted and ensure the customer is happy with the result. Customer satisfaction is our no. 1 priority!

This wasn’t done in this instance and the first we heard about it was upon receiving this review! We made contact straight away in order to establish the issues and resolve it. We carried out an investigation including discussing with our fitters, the manufacturer and all points to a self assembly issue. We never said we you’re in wrong and this is something we cannot claim until we physically examine the desk, but we were not allowed to do so.

Lastly, we did offer to come over to you inspect it and take further actions if necessary, but you stopped communicating as you found this insulting. We feel this is a shame as issues can arise for whatever reason but we always strive to make them right.

Beoordeeld met 3 van de 5 sterren

Good product quality but slow delivery

I bought an ergonomic chair, easy to buy online, good response for sales and logistic department but delivery took way longer than estimated at the time of purchase (estimate 7 days and delivered after 15 days).

2 december 2022
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Antwoord van Radius Office Furniture

Hi Thais, many thanks for your honest review and please accept our apologies for any inconvenience with the delayed delivery. I understand we were not able to meet the advised lead time which I appreciate would be disappointing. Courier delivery only would definitely have met this deadline but i'm afraid the run up to Christmas was very busy for our installation team and it's often challenging to accommodate restricted availability in that timeframe.

Beoordeeld met 5 van de 5 sterren

Excellent shopping experience

Excellent shopping experience. Navigating through the website, picking and customising my purchase was a breeze. And my package was delivered on time.

29 november 2022
Logo Radius Office Furniture

Antwoord van Radius Office Furniture

That's great to hear Nicolás! Thank you so much for your kind review :)

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