I have recently bought tickets and entered two draws. To know that there are weekly draws as well as the big ones is an added bonus. Customer services are fantastic. Knowing I have as good a chance a... Toon meer
Bedrijf heeft geantwoord
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The staff I interacted with were amazing a very kind guy called Derrick. He sorted my problem out that I had made and was very emphatic towards me. Really do appreciate the fact that I can communicate... Toon meer
Bedrijf heeft geantwoord
I have been a customer of Raffle House now for a few years.. I think Raffle House stand out from the crowd. Especially as they have a very professional, approachable, receptive and thorough customer... Toon meer
Bedrijf heeft geantwoord
I choose Raffle House for high-end but realistic properties, and a cash alternative so no selling stress. I wanted to up-grade my subscription but the website was unclear about start date and canx of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.
The 26th Dream Home Draw is live
Geschreven door het bedrijf
- Enter to win this £2.5m Dorset Dream Home
- It's time to win big and give to charity. Dream. Start. Here.
Win the home you've always wanted
Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.
Contactgegevens
124 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- info@rafflehouse.com
- rafflehouse.com
Raffle House is Where Dreams Live
4,3
Uitstekend
6K reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
scam?
beginning to look like this is another scam, the main question is ..if the house amount is not met do you get your money back?
21 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi there,
Thank you for your review.
To clarify, we raffle both new and pre-owned exclusive properties, all clearly detailed in each listing.
We operate under an exclusive agreement with the vendor and do not purchase the property up front. If a winner is selected, they can choose either the property (which we then purchase and transfer to them) or a cash alternative equal to the advertised value. If the cash option is chosen, the vendor retains the property.
We are committed to transparency and clear communication throughout our competitions.
Once you have reviewed how we operate, we hope you may consider updating your review, as it does not accurately reflect our business model.
If you need any further assistance or clarification, please contact us at info@rafflehouse.com.
greaat company raffle house very good…
greaat company raffle house very good at responding to emails and very helpful and also good luck with anyone in the draw
21 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi there,
We really appreciate you taking the time to share your experience.
Providing exceptional customer support is our top priority, so we’re delighted to hear that this was reflected in your interaction with us.
We wish you the best of luck in the draws! And if you ever need any further assistance, please don’t hesitate to reach out. We’re always happy to help.
Raffle House is very responsive
Raffle House is very responsive to its customers, any worries or queries I have are quickly addresseed by them. Very happy with the service provided.
20 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Kelvin,
Thank you very much for your review.
Providing a responsive and supportive service is extremely important to us, so we are delighted to hear that your queries and concerns were addressed promptly.
Should you require any further assistance, please do not hesitate to contact us. We are always happy to help.
I have recently bought tickets and…
I have recently bought tickets and entered two draws. To know that there are weekly draws as well as the big ones is an added bonus. Customer services are fantastic. Knowing I have as good a chance as anyone else to win a dream home is exciting
20 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Mrs Parsons,
Thank you very much for your review.
Providing exceptional customer support remains our highest priority, and we are delighted to learn that this has been reflected in your experience with us. We are also pleased to hear that you are enjoying both our main prize draws and our weekly draws for £50 and £30 subscribers.
As noted, every ticket has an equal chance in the draw, and we wish you the very best of luck!
Should you require any further assistance at any time, please do not hesitate to contact us.
Raffle House - A Team You Can Trust! 👍🏾
I have been a customer of Raffle House now for a few years.. I think Raffle House stand out from the crowd. Especially as they have a very professional, approachable, receptive and thorough customer service team. Each time I have had any issues with my subscription, they immediately talk it through and fix the problem with full transparency which gives me full confidence as a customer. I'm not rich by any means whatsoever. However, I know the money I spend with Raffle House goes to good causes, so its a win/win.. I definitely highly recommend Raffle House to anyone who wishes to give money to a good charity and need to feel trust and confident with a professional organisation they spend their money with.. Keep up your amazing work Raffle House.. You have a great team.. 👍🏾
16 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Carlito,
Thank you so much for your incredible feedback, this truly means a lot to us! 😊
We’re delighted to hear that you’ve had such a positive experience with our team over the years. Providing transparent, supportive and professional customer service is something we genuinely care about, so it’s great to know that this has given you confidence in us.
It’s also wonderful to hear that you value the charitable aspect of what we do, that really is at the heart of everything here at Raffle House.
We really appreciate your recommendation and your continued support. Feedback like yours means a great deal to the whole team.
Efficiently dealt with my enquiry
Efficiently dealt with my enquiry
14 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Caroline,
Thank you for your review.
Providing exceptional customer support is our priority, and we are delighted to hear that this was reflected in your experience.
If you need any assistance in the future, we are always here to help.
The staff I interacted with were…
The staff I interacted with were amazing a very kind guy called Derrick. He sorted my problem out that I had made and was very emphatic towards me. Really do appreciate the fact that I can communicate with Raffle House and get a problem resolved the same day. How good is that? Not many companies can do that and do help the customer in a very kind professional manner. Thankyou so much .
10 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Bridget,
Wow, thank you so much for your incredibly kind words! This truly made our day and we will make sure to pass your lovely feedback on to Derrick. He will be absolutely delighted to hear this!
At Raffle House we always strive to provide the best possible experience for our customers and it is so wonderful to know that we are hitting the mark. Reviews like yours remind us why we love what we do!
Thank you for being such a wonderful part of the Raffle House community and we wish you the very best of luck in the draw
Quick and friendly resolution
9 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Helen,
Thank you so much for your review!
We’re really glad to hear that your experience reflected our commitment to providing exceptional customer support; that’s always our top priority.
If you ever need any further assistance, we’re always here and happy to help
It was my mistake !
It was my mistake but Raffle House made stopping a subscription so easy, on top of this I got my money returned. Raffle House made correcting my mistake so easy, the service was sincere, genuine and fast ! Thank you Raffle House
8 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Thank you so much for your lovely feedback, Christine!
We’re really pleased to hear that the process of stopping your subscription was simple and that your refund was handled quickly. It means a lot to know you found our service sincere, genuine, and fast.
We truly appreciate your kind words and are always here if you need any further help in the future.
Had a query which was answered very…
Had a query which was answered very quickly and very clearly.
8 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Trish,
Thank you so much for your kind feedback! We’re really glad to hear your query was answered quickly and clearly.
If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always happy to help.
Good customer service
I requested some information about my subscriptions. This was answered fully and promptly
5 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Shirley!
Thank you so much for your review.
Providing exceptional customer support is our top priority, so we’re delighted to hear that your query was answered fully and promptly. It’s great to know that this was reflected in your experience.
If you need any assistance in the future, please don’t hesitate to reach out—we’re always happy to help!
A fantastic swift response and pilot…
A fantastic swift response and pilot conversation with Kathie. I was very grateful!
5 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Latoya,
Thank you so much for your 5-star review. We’re delighted to hear you had a great experience with Kathie and that we could help quickly.
We really appreciate your support and wish you the very best of luck in the draw 🍀
It is an extremely easy platform
It is an extremely easy platform, prizes are great, and you get to support your charity of choice!
Also customer service is wonderfully kind and fast.
30 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi there,
Thank you so much for your kind review!
We’re really glad you’re enjoying the platform, the prizes, and the chance to support a charity. Your lovely comments about our customer support mean a lot to us too.
Best of luck in the draws!
Thought I was entering omaze but ended…
Thought I was entering omaze but ended up spending my £10 on your site by mistake, probably my fault because am in my 60s and not very techie 😂
29 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Michael,
Thanks so much for your review and for taking part.
You never know, your luck could be on your side, and we wish you the very best in the draw.
If you need any assistance or have any questions, please feel free to contact us at info@rafflehouse.com. We are always happy to help.
Great company
Great company. I had a problem and messaged them ina Sunday and they replied almost immediately and sorted it out,
22 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Denny,
Thank you for your review.
Providing exceptional customer support is what we aim for, and we’re so glad that this was reflected in your experience. If you need any assistance in the future, we are always happy to help.
Great Customer Support
Very helpful customer service team and very efficient!! Well done ⭐️.
19 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi JW,
We’re thrilled to hear you found our customer service team helpful and efficient. Your kind words mean a lot to us, and we’ll be sure to pass them on to the team.
Wishing you the best of luck in the draws!
Great customer service
Great customer service. Raised a support request which was promptly acknowledged and resolved by the Raffle House team. Great raffle prizes supporting real worthwhile charities.
19 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi there,
Thank you for your kind words and the 5-star rating!
We’re so pleased our support team could help quickly and make your experience smooth. It’s great to hear that you value the charitable causes our raffles support. It really is at the heart of what we do.
Good luck with your entries, and we hope you enjoy the excitement of the draws!
Customer service excellent
Due to a banking problem paid twice for 1 set of tickets. Contacted Raffle House Customer Service dept. and problem sorted and refunded within 12 hours. Excellent company to deal with. Highly recommend.
18 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Alison,
Thank you for sharing your experience.
We’re delighted that our team could sort the payment issue quickly and get it refunded for you. It’s always our goal to make things as simple and stress-free as possible for our customers. Your kind words and recommendation mean a lot to us.
Good luck with your tickets; we hope you have some exciting wins ahead!
Very responsive and transparent…
Very responsive and transparent organisation, excellent team working in support
17 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Warren,
Thank you so much for your kind words and 5-star review!
We’re really glad to hear you found our team responsive and transparent. That’s exactly the experience we aim to provide. Your support means a lot to us and the whole team.
Wishing you the very best of luck in the draws!
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