I have bought raffle house tickets several times now. They offer a good price for quite a few tickets. I don’t ever expect to win but I know that the proceeds are going to some really good charities.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It will be FAR GREATER than “excellent” IF Civica’s computer picks JUST ONE of my entries for the London House!! I have tried SO MANY times to win your competitions - without success. I KNOW it’s down... Toon meer
Bedrijf heeft geantwoord
Easy to buy OR Subscribe just easy to do it gives me hope of the big win and the World will know when that win arrives my fingers are crossed and if I don't at least the Dogs Charities win.
It would be great if you can live-stream prize draw itself and reduce to 1 month each draw not 2 month, select higher quality homes close to all transport links in walking distance , central London an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.
The 29th Dream Home Draw is live
Geschreven door het bedrijf
- Enter to win this £2.3m London Dream Home
- It's time to win big and give to charity. Dreams. Start. Here.
Win the home you've always wanted
Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.
Contactgegevens
124 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- info@rafflehouse.com
- rafflehouse.com
Raffle House is Where Dreams Live
Houd rekening met het volgende
4,3
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had a query which was answered very…
Had a query which was answered very quickly and very clearly.
8 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Trish,
Thank you so much for your kind feedback! We’re really glad to hear your query was answered quickly and clearly.
If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always happy to help.
Good customer service
I requested some information about my subscriptions. This was answered fully and promptly
5 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Shirley!
Thank you so much for your review.
Providing exceptional customer support is our top priority, so we’re delighted to hear that your query was answered fully and promptly. It’s great to know that this was reflected in your experience.
If you need any assistance in the future, please don’t hesitate to reach out—we’re always happy to help!
A fantastic swift response and pilot…
A fantastic swift response and pilot conversation with Kathie. I was very grateful!
5 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Latoya,
Thank you so much for your 5-star review. We’re delighted to hear you had a great experience with Kathie and that we could help quickly.
We really appreciate your support and wish you the very best of luck in the draw 🍀
Thought I was entering omaze but ended…
Thought I was entering omaze but ended up spending my £10 on your site by mistake, probably my fault because am in my 60s and not very techie 😂
29 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Michael,
Thanks so much for your review and for taking part.
You never know, your luck could be on your side, and we wish you the very best in the draw.
If you need any assistance or have any questions, please feel free to contact us at info@rafflehouse.com. We are always happy to help.
Great company
Great company. I had a problem and messaged them ina Sunday and they replied almost immediately and sorted it out,
22 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Denny,
Thank you for your review.
Providing exceptional customer support is what we aim for, and we’re so glad that this was reflected in your experience. If you need any assistance in the future, we are always happy to help.
Great Customer Support
Very helpful customer service team and very efficient!! Well done ⭐️.
19 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi JW,
We’re thrilled to hear you found our customer service team helpful and efficient. Your kind words mean a lot to us, and we’ll be sure to pass them on to the team.
Wishing you the best of luck in the draws!
Great customer service
Great customer service. Raised a support request which was promptly acknowledged and resolved by the Raffle House team. Great raffle prizes supporting real worthwhile charities.
19 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi there,
Thank you for your kind words and the 5-star rating!
We’re so pleased our support team could help quickly and make your experience smooth. It’s great to hear that you value the charitable causes our raffles support. It really is at the heart of what we do.
Good luck with your entries, and we hope you enjoy the excitement of the draws!
Customer service excellent
Due to a banking problem paid twice for 1 set of tickets. Contacted Raffle House Customer Service dept. and problem sorted and refunded within 12 hours. Excellent company to deal with. Highly recommend.
18 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Alison,
Thank you for sharing your experience.
We’re delighted that our team could sort the payment issue quickly and get it refunded for you. It’s always our goal to make things as simple and stress-free as possible for our customers. Your kind words and recommendation mean a lot to us.
Good luck with your tickets; we hope you have some exciting wins ahead!
Very responsive and transparent…
Very responsive and transparent organisation, excellent team working in support
17 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Warren,
Thank you so much for your kind words and 5-star review!
We’re really glad to hear you found our team responsive and transparent. That’s exactly the experience we aim to provide. Your support means a lot to us and the whole team.
Wishing you the very best of luck in the draws!
Needed to use customer service as I had…
Needed to use customer service as I had forgotten to input a code that allowed me more tickets for the same money. Customer service in particular Kathie were quick to reply and offer me an alternate. Impressed, now I just need to win! X
2 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Jules,
Thank you for your review!
We’re thrilled to hear that Kathie, from our customer care team, was able to help so quickly and provide an alternative. It’s always our goal to make sure every customer has a smooth and positive experience.
We wish you the very best of luck in the draws and hope your entries bring you some exciting results!
If you need any further assistance in the future, we are always here to help.
Easy to navigate and customer service…
Easy to navigate and customer service via WhatsApp excellent
15 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Gemma,
Thank you so much for your review!
We’re delighted to hear that you found the platform easy to navigate and that our WhatsApp customer service met your expectations. Offering exceptional support to our customers is a top priority for us, so it’s fantastic to know that this was reflected in your experience.
If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help.
Really helped with my enquiring thank…
Really helped with my enquiring thank you
15 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Gwen,
Thank you for taking the time to leave us a review.
We are very pleased to hear that our team was able to help with your enquiry. Providing clear and helpful support is very important to us, so it is great to know you had a positive experience.
We truly appreciate your support and wish you the very best of luck in the draws. If you ever need any further assistance, please feel free to get in touch. We are always happy to help.
Helped me solve my problem very well
Helped me solve my problem very well. Thank you
12 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Nicola,
Thank you for taking the time to leave us a review.
We are very pleased to hear that our team was able to help solve your problem and that you had a positive experience with our support. Providing helpful and efficient assistance is very important to us.
We truly appreciate your support and wish you the very best of luck in the draws. If you need any further assistance, please feel free to get in touch. We are always happy to help.
Had a mix-up with my tickets
Had a mix-up with my tickets, this was quickly resolved via email.
13 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Maggie,
Thank you for taking the time to leave us a review.
We're pleased to hear that the mix-up with your tickets was quickly resolved by our team. Providing prompt and helpful support is very important to us, so it's great to know this was reflected in your experience.
We really appreciate your support and wish you the very best of luck in the draws. If you ever need any assistance, please don’t hesitate to reach out. We’re always here to help.
They won't let you cancel your subscription
*Edit in response to the answer they gave to my review.
Do not believe a word they say when you they say you simply navigate to your subscriptions in your profile and cancel from there. The only option you have is to buy even more subscriptions not to cancel the one you already have.
It's all fun and games until you decide you want to cancel your subscription.
In direct violation of the law they make it almost impossible.
I have spent half an hour trying to cancel my subscription and I'm going to have to go to the bank each month to claim my money back.
This whole system of theirs has made me convinced that they are criminals posing as a reputable company. It is my fault because I did ask AI before I subscribed and AI said that they were not entirely trustworthy and that they often don't actually pay out what they say they will. I just wanted to win the house that was close to my house so I risked it's not realizing they were going to fleece me forever.
12 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Daniel,
We’re sorry to hear about your experience.
Customers can cancel their subscription at any time directly through their account. Simply log in to your profile, navigate to the “My Subscriptions” tab, and follow the cancellation steps there. This will stop any future payments immediately. Our team is also always happy to assist if anyone has any difficulty managing their subscription.
For context, we have been operating since 2018 and have had hundreds of thousands of customers take part in our competitions. We always deliver on our prizes, having awarded both property prizes and life-changing cash lump sums to our winners. You can also view all of our winners and their testimonials in the Winners section on our website.
We wouldn’t want any confusion to prevent you from taking part in our draws and having the opportunity to win your dream home, while also supporting one of our 25+ charity partners.
Please feel free to reach out to us directly at info@rafflehouse.com so we can assist you and address any questions you may have.
Fast customer service response…
I purchased my raffle tickets via a Raffle House advertisement. I downloaded their app as instructed and proceeded to check my tickets to ensure I could see them on the app. I was surprised when there was no tickets at all showing. I contacted Raffle House customer services and provided them with an email I had received showing my purchase. Customer Services responded promptly and rectified the glitch. I can now see the number of tickets I purchased when using the Raffle House app.
12 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Mrs. Hull,
Thank you for taking the time to share your experience with us.
Providing exceptional customer support is a top priority for our team, so we’re very pleased to hear that our Customer Services team was able to respond promptly and resolve the issue for you. We're glad everything is now working as expected and that you can see your tickets in your account.
We truly appreciate your support and wish you the very best of luck in the draws. If you ever need any further assistance, please don’t hesitate to get in touch — we’re always here to help.
Dream
Decided there is no harm to have my first go with Raffle house. I have regular subscription with another well known house give away site, but with no luck. So why not try Raffle house to see if my luck might change.
Prizes look excellent with charities benefiting.
Thanks for the opportunity of a dream.
Well done.
11 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Martin,
Thank you for taking the time to leave us a review.
We’re delighted to hear that you like the prizes. One of the things we’re most proud of is that every entry helps support our charity partners, so players have the chance to win amazing prizes while also contributing to great causes.
We wish you the very best of luck in the draws, and if you ever need any assistance, please feel free to contact us at info@rafflehouse.com. We’re always happy to help.
Con merchants
I tried to cancel my subscription both by email and phone without success, this is a con market place do not have anything to do with it,
5 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Barbara,
We’re really sorry to hear about your experience, and we sincerely apologize for the delay in responding to your emails.
At Raffle House, we aim to provide prompt and helpful support at all times, and we’re sorry that on this occasion we haven’t met that standard. Our team is currently working through enquiries and will be responding to you as soon as possible.
In the meantime, please note that you can cancel your subscription directly through your account at any time. Simply log in to your profile, navigate to the “My Subscriptions” tab, and follow the cancellation steps there. This will stop any future payments immediately.
Additionally, we will of course refund any payments that have been taken for the upcoming draw.
We appreciate you bringing this to our attention and apologize again for the frustration caused. If there’s anything further we can do to assist, please don’t hesitate to reach out to us via info@rafflehouse.com.
I dream a dream....
I dream a dream....
I love to buy a ticket for a multi-million pound house draw a few times a year. I can take a house tour, examine the floor plans and the aerial shots and carry on dreaming. I can also select my favourite charity.
I chose the Raffle House draw over the other house draw because I can opt out of all publicity, unlike the other draw. I have stopped playing the lottery after the upgrade made playing more difficult so I have just bought tickets for the next house draw.
Fingers crosses X
3 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Phil,
Thank you so much for your wonderful 5-star review 😊
We love that you enjoy exploring the house tours and dreaming along with us. That is all part of the excitement! It is also great to hear that our no-publicity option and choice of charity make a difference to you.
Thanks again for choosing Raffle House. We will keep our fingers crossed for you 🤞✨
Do not trust Raffle House
Do not trust this organisation. I have sent numerous emails instructing them to cancel my subscription. They have just ignored them and continue to take money.
2 maart 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Ali,
We’re really sorry to hear about your experience, and we sincerely apologize for the delay in responding to your emails.
At Raffle House, we aim to provide prompt and helpful support at all times, and we’re sorry that on this occasion we haven’t met that standard. Our team is currently working through enquiries and will be responding to you as soon as possible.
In the meantime, please note that you can cancel your subscription directly through your account at any time. Simply log in to your profile, navigate to the “My Subscriptions” tab, and follow the cancellation steps there. This will stop any future payments immediately.
Additionally, we will of course refund any payments that have been taken for the upcoming draw.
We appreciate you bringing this to our attention and apologize again for the frustration caused. If there’s anything further we can do to assist, please don’t hesitate to reach out to us via info@rafflehouse.com.
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