I have bought raffle house tickets several times now. They offer a good price for quite a few tickets. I don’t ever expect to win but I know that the proceeds are going to some really good charities.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It will be FAR GREATER than “excellent” IF Civica’s computer picks JUST ONE of my entries for the London House!! I have tried SO MANY times to win your competitions - without success. I KNOW it’s down... Toon meer
Bedrijf heeft geantwoord
we are trying to see through the banners posted over it and the speed of the video make one giddy trying concentrate on particular aspects of the property. The property must have been filmed by the sa... Toon meer
Bedrijf heeft geantwoord
It would be great if you can live-stream prize draw itself and reduce to 1 month each draw not 2 month, select higher quality homes close to all transport links in walking distance , central London an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.
The 29th Dream Home Draw is live
Geschreven door het bedrijf
- Enter to win this £2.3m London Dream Home
- It's time to win big and give to charity. Dreams. Start. Here.
Win the home you've always wanted
Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.
Contactgegevens
124 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- info@rafflehouse.com
- rafflehouse.com
Raffle House is Where Dreams Live
Houd rekening met het volgende
4,3
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Raffle House
The Raffle House organisation and their website is excellent and straightforward to use. Everything is done with ease. The staff are friendly and great as well. Thank you very much for everything.
5 mei 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hello Mr Nagdi,
Thank you so much for your kind words, Mr Nagdi. we’re delighted to hear you found the experience smooth and easy to use, and that our team could support you along the way. Your feedback really means a lot to us!
Wishing you the very best of luck in the draw.
I went to cancel my subscription and I…
I went to cancel my subscription and I was offered a deal for £3.50
Logged in and it said £7.50
Been charged £10
Fraud
1 mei 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Jazmin,
Thank you for your review.
We are sorry to hear about your experience and understand your concern regarding the discrepancy in pricing.
Please contact us at info@rafflehouse.com, and we will arrange a refund for you as quickly as possible.
This is not the standard we aim to provide, and we appreciate the opportunity to resolve this for you. If you are satisfied with the outcome, we would be grateful if you would consider updating your review.
Attractive program
I purchased my raffle tickets inspiring through a Raffle House attractive advertisement from last two month. Just I want to know How i can check the ticket that i brought please let me help to sort-out this issues .
11 februari 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Bharat,
Thank you for your review!
You can check your purchased tickets by logging into your account and navigating to the “My Tickets” section, where all your entries will be displayed.
If you need any assistance or are unable to locate your tickets, please feel free to contact us at info@rafflehouse.com
, and our team will be happy to help.
Less of a gamble with Raffle House
Kathie and the team at Raffle House are the best, very responsive and resolved my issue straight away
29 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Jon,
Thank you so much for your review!
Providing exceptional customer support is our top priority, so we’re delighted to hear that this was reflected in your experience with Kathie and the team.
If you need any further assistance in the future, please don’t hesitate to reach out — we’re always happy to help.
I emailed Raffle House a query I had…
I emailed Raffle House a query I had about the entries on 27/04/26 at 10:32am, I got a prompt reply from Kathie at 11:07am about my query, very professional, polite nothing too much for the team.
27 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Bal,
Thank you so much for taking the time to leave us such a kind 5-star review. We really appreciate it.
We’re delighted to hear that Kathie was able to assist you promptly and that you had a positive experience with our team. We’ll be sure to pass your feedback on to her.
Thanks again for your support; it means a lot to us.
Had a question around a possible scam…
Had a question around a possible scam spam text message which said it was from them so when I emailed them they replied quickly and politely and confirmed it was NOT a scam spam and it was actually from them. They thanked me for being so diligent and overall my contact with them was top.
24 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Andrew,
Thank you for taking the time to share your experience!
We’re really glad you reached out to double-check, and it’s great to hear that our team was able to respond quickly and put your mind at ease. Being cautious is always a good thing, and we truly appreciate your diligence.
Providing clear and helpful support is very important to us, so your feedback means a lot to the team.
Great customer service
All good, I requested a cancellation and without any issues they supported my decision and made the cancellation process easy for me.
I’m happy with the service and I’ll continue playing with once off tickets.
Thank you again.
26 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Monique,
Thank you for your review.
Providing exceptional customer support is our top priority, and we’re really pleased to hear that this was reflected in your experience.
We wish you the very best of luck in the draws going forward, and if you ever need any assistance, we’re always happy to help.
Had a lil issue and they sorted it…
Had a lil issue and they sorted it immediately …
22 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Tim,
Thank you for your kind words! We're really glad we could get everything sorted quickly for you 😊
If you ever need anything else, our team is always here to help.
Wishing you the best of luck! 🍀
scam?
beginning to look like this is another scam, the main question is ..if the house amount is not met do you get your money back?
21 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi there,
Thank you for your review.
To clarify, we raffle both new and pre-owned exclusive properties, all clearly detailed in each listing.
We operate under an exclusive agreement with the vendor and do not purchase the property up front. If a winner is selected, they can choose either the property (which we then purchase and transfer to them) or a cash alternative equal to the advertised value. If the cash option is chosen, the vendor retains the property.
We always aim to award the full advertised prize. However, in the event that we do not sell enough tickets to cover the full prize, the winner will instead receive 70% of the total ticket sales, net of costs. This is clearly outlined in our Terms and Conditions for transparency.
Once you have reviewed how we operate, we hope you may consider updating your review, as it does not accurately reflect our business model.
If you need any further assistance or clarification, please contact us at info@rafflehouse.com.
greaat company raffle house very good…
greaat company raffle house very good at responding to emails and very helpful and also good luck with anyone in the draw
21 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi there,
We really appreciate you taking the time to share your experience.
Providing exceptional customer support is our top priority, so we’re delighted to hear that this was reflected in your interaction with us.
We wish you the best of luck in the draws! And if you ever need any further assistance, please don’t hesitate to reach out. We’re always happy to help.
Raffle House is very responsive
Raffle House is very responsive to its customers, any worries or queries I have are quickly addresseed by them. Very happy with the service provided.
20 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Kelvin,
Thank you very much for your review.
Providing a responsive and supportive service is extremely important to us, so we are delighted to hear that your queries and concerns were addressed promptly.
Should you require any further assistance, please do not hesitate to contact us. We are always happy to help.
I have recently bought tickets and…
I have recently bought tickets and entered two draws. To know that there are weekly draws as well as the big ones is an added bonus. Customer services are fantastic. Knowing I have as good a chance as anyone else to win a dream home is exciting
20 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Mrs Parsons,
Thank you very much for your review.
Providing exceptional customer support remains our highest priority, and we are delighted to learn that this has been reflected in your experience with us. We are also pleased to hear that you are enjoying both our main prize draws and our weekly draws for £50 and £30 subscribers.
As noted, every ticket has an equal chance in the draw, and we wish you the very best of luck!
Should you require any further assistance at any time, please do not hesitate to contact us.
Raffle House - A Team You Can Trust! 👍🏾
I have been a customer of Raffle House now for a few years.. I think Raffle House stand out from the crowd. Especially as they have a very professional, approachable, receptive and thorough customer service team. Each time I have had any issues with my subscription, they immediately talk it through and fix the problem with full transparency which gives me full confidence as a customer. I'm not rich by any means whatsoever. However, I know the money I spend with Raffle House goes to good causes, so its a win/win.. I definitely highly recommend Raffle House to anyone who wishes to give money to a good charity and need to feel trust and confident with a professional organisation they spend their money with.. Keep up your amazing work Raffle House.. You have a great team.. 👍🏾
16 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Carlito,
Thank you so much for your incredible feedback, this truly means a lot to us! 😊
We’re delighted to hear that you’ve had such a positive experience with our team over the years. Providing transparent, supportive and professional customer service is something we genuinely care about, so it’s great to know that this has given you confidence in us.
It’s also wonderful to hear that you value the charitable aspect of what we do, that really is at the heart of everything here at Raffle House.
We really appreciate your recommendation and your continued support. Feedback like yours means a great deal to the whole team.
Efficiently dealt with my enquiry
Efficiently dealt with my enquiry
14 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Caroline,
Thank you for your review.
Providing exceptional customer support is our priority, and we are delighted to hear that this was reflected in your experience.
If you need any assistance in the future, we are always here to help.
The staff I interacted with were…
The staff I interacted with were amazing a very kind guy called Derrick. He sorted my problem out that I had made and was very emphatic towards me. Really do appreciate the fact that I can communicate with Raffle House and get a problem resolved the same day. How good is that? Not many companies can do that and do help the customer in a very kind professional manner. Thankyou so much .
10 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Bridget,
Wow, thank you so much for your incredibly kind words! This truly made our day and we will make sure to pass your lovely feedback on to Derrick. He will be absolutely delighted to hear this!
At Raffle House we always strive to provide the best possible experience for our customers and it is so wonderful to know that we are hitting the mark. Reviews like yours remind us why we love what we do!
Thank you for being such a wonderful part of the Raffle House community and we wish you the very best of luck in the draw
Quick and friendly resolution
9 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Helen,
Thank you so much for your review!
We’re really glad to hear that your experience reflected our commitment to providing exceptional customer support; that’s always our top priority.
If you ever need any further assistance, we’re always here and happy to help
It was my mistake !
It was my mistake but Raffle House made stopping a subscription so easy, on top of this I got my money returned. Raffle House made correcting my mistake so easy, the service was sincere, genuine and fast ! Thank you Raffle House
8 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Thank you so much for your lovely feedback, Christine!
We’re really pleased to hear that the process of stopping your subscription was simple and that your refund was handled quickly. It means a lot to know you found our service sincere, genuine, and fast.
We truly appreciate your kind words and are always here if you need any further help in the future.
Had a query which was answered very…
Had a query which was answered very quickly and very clearly.
8 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Trish,
Thank you so much for your kind feedback! We’re really glad to hear your query was answered quickly and clearly.
If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always happy to help.
Good customer service
I requested some information about my subscriptions. This was answered fully and promptly
5 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Shirley!
Thank you so much for your review.
Providing exceptional customer support is our top priority, so we’re delighted to hear that your query was answered fully and promptly. It’s great to know that this was reflected in your experience.
If you need any assistance in the future, please don’t hesitate to reach out—we’re always happy to help!
A fantastic swift response and pilot…
A fantastic swift response and pilot conversation with Kathie. I was very grateful!
5 april 2026
Review zonder uitnodiging
Antwoord van Raffle House Ltd.
Hi Latoya,
Thank you so much for your 5-star review. We’re delighted to hear you had a great experience with Kathie and that we could help quickly.
We really appreciate your support and wish you the very best of luck in the draw 🍀
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