Raffle House Ltd. Reviews 

6.176
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have bought raffle house tickets several times now. They offer a good price for quite a few tickets. I don’t ever expect to win but I know that the proceeds are going to some really good charities.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It will be FAR GREATER than “excellent” IF Civica’s computer picks JUST ONE of my entries for the London House!! I have tried SO MANY times to win your competitions - without success. I KNOW it’s down... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

we are trying to see through the banners posted over it and the speed of the video make one giddy trying concentrate on particular aspects of the property. The property must have been filmed by the sa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

It would be great if you can live-stream prize draw itself and reduce to 1 month each draw not 2 month, select higher quality homes close to all transport links in walking distance , central London an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kansspelaanbieder

Geschreven door het bedrijf

Raffle House gives you the chance to win your Dream Home, Stamp Duty and legal fees paid, whilst also donating money to worthwhile charitable causes.

The 29th Dream Home Draw is live

Geschreven door het bedrijf

Enter to win this £2.3m London Dream Home
It's time to win big and give to charity. Dreams. Start. Here.

Win the home you've always wanted

Astonishingly better odds than Euromillions

Astonishingly better odds than Euromillions
With odds significantly better than Euromillions and ticket bundles at just £10, you have a real chance to change your life forever with Raffle House.

Contactgegevens

Raffle House is Where Dreams Live

Win Your Dream Home & Donate to Charity for Just £10

Houd rekening met het volgende

4,3

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(6.176)

292 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

We got there in the end

We got there in the end. Well done.

3 juni 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Anthony

Thank you for your review!

We're glad we were able to get everything sorted out in the end. We appreciate your patience throughout the process and your feedback.

If you ever need any assistance in the future, our team will be happy to help.

Beoordeeld met 5 van de 5 sterren

Very friendly customer service

Very friendly customer service! Kathie was kind and responsive. Amazing contest.. even if you don’t win, 10% of ticket purchase price goes to well thought out charities, which is a win every time!

7 juni 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Nicola,

Thank you so much for your review!

Providing exceptional customer support is our top priority, and we're delighted to hear that this was reflected in your experience with Kathie.

We're also grateful for your recognition of the charitable impact of our competitions. Knowing that every ticket purchase helps support great causes makes every entry even more meaningful.

We wish you the very best of luck in the draws! If you ever need any assistance in the future, please don't hesitate to get in touch — we're always happy to help.

Beoordeeld met 1 van de 5 sterren

ZERO STARS

ZERO STARS! SCAMMERS! there is no prize or live draws. Bought many tkts. No response to any queries re draws. Avoid!!!

7 juni 2025
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Jasmine,

Thank you for taking the time to share your thoughts.

We would like to clarify a few points regarding how Raffle House operates. All of our draws are conducted legally and transparently, and every prize draw has a guaranteed winner.

Our draws are independently conducted by Civica Election Services, a third party with over 100 years of experience overseeing elections and competitions, ensuring every draw is completely fair and transparent. You can view all of our past winners here: https://rafflehouse.com/winners

We're also sorry to hear that you feel your queries have gone unanswered. At Raffle House, we aim to provide prompt and helpful support at all times. If you have any outstanding questions or concerns, please contact our customer support team at info@rafflehouse.com and we'll be happy to assist

Beoordeeld met 5 van de 5 sterren

Excellent & quick response in resolving…

Excellent & quick response in resolving an over sighted over payment!

27 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hello Angus,

Thank you so much for your wonderful feedback. We’re absolutely delighted to hear that you had such a positive experience with our team.

Your kind words about our honesty and support truly mean a lot to us, and we’re so glad we could deliver for you.

Wishing you the very best of luck in the draw

Beoordeeld met 5 van de 5 sterren

Absolutely LOVE these people

Absolutely LOVE these people! Super honest and quick with honouring the prizes. Lovely team and generousity is next level. I definitely recommend them.

9 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Farwah,

Thank you so much for your kind words and 5-star review!

We’re really pleased to hear you’ve had such a positive experience and appreciate your feedback about the team and prize fulfillment. It means a lot to us to know you’d recommend Raffle House.

Wishing you the best of luck in future draws!

Beoordeeld met 1 van de 5 sterren

Evidence based winners

I havent used rafflehouse so take no notice of my rating. I just wanted to ask a question. Has anyone won anything with rafflehouse that has written a review telling us how pleased they are about winning with rafflehouse?

31 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Mikey,

Thanks for taking the time to leave your feedback and for your question.

Yes, we have verified winners across our draws, and many of them have chosen to share their experiences after receiving their prizes. Not all winners leave public reviews, but we do regularly publish and update our official winners list on our website.

You can view recent and past winners here: https://rafflehouse.com/winners

All draws are independently run and verified, and winners are always contacted directly and awarded their prizes in line with our terms and conditions.

If you have any other questions, feel free to reach out to our team at info@rafflehouse.com, and we’ll be happy to assist.

Beoordeeld met 5 van de 5 sterren

The team is helpful and the programme…

The team is helpful and the programme helps rising money for charities of choice.

22 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi there,

Thank you so much for your 5-star review!

We’re delighted to hear you’ve found the team helpful and that you appreciate the work we do to help raise money for charities. Supporting great causes while giving our members exciting opportunities is exactly what Raffle House is all about.

We really appreciate your support and wish you the very best of luck in the competitions!

Beoordeeld met 5 van de 5 sterren

Happy to buy tickets

Happy to buy tickets to fund those who need money most, and love the fun incentive of a possible Big Win! Got to be in it for a chance to win it!

23 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Nicoletta,

Thank you for your review!

We’re so glad you enjoy supporting those who need it most while having the excitement of a possible big win. You’ve got to be in it to win it! Wishing you the very best of luck in the draw!

Beoordeeld met 1 van de 5 sterren

Lies about location of house

The current house is advertised as a Cheshire dream home but the house is actually in Staffordshire (and firmly so). Cheshire is not that far away (Shropshire is actually closer) but why lie about this?
If they mislead you about this then what else will they mislead you about? Please reconsider your decision to give any money to this company.

Edit: under no circumstances would I expect you to reveal the exact location of the house (although anyone local would know). However the county is still wrong in your campaign material, also quoted by the charities you supposedly work with, so I still consider your campaign deeply misleading.
It says Dream Cheshire Home everywhere, not dream house near Chester. And for info, depending on what you classify as “near” Chester is 40 miles away - Market Drayton, Stoke and even Shrewsbury are all closer. Why not say dream Staffordshire or Shropshire home? You might as well say the house is near Birmingham or Manchester as you could probably get there just as quickly. The advertising is still based on a lie.

22 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Rosie,

Thank you for your review.

To protect the privacy of the homeowner, we do not disclose the exact location of our properties publicly, particularly in situations where the winner may opt for the cash alternative. However, we can confirm the property is located near Chester.

Transparency is very important to us, and we certainly would never intentionally mislead our customers. We hope this clarifies the reasoning behind our approach, and if it does, we’d kindly ask you to consider revisiting your review.

Beoordeeld met 5 van de 5 sterren

Exceptional customer care

Exceptional customer care. Had a query about payment that was solved within a few hours. Didn’t win anything but still hoping!

21 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Serena,

Thank you so much for your lovely review! We’re delighted to hear that our team was able to resolve your payment query quickly and provide you with a positive experience.

We really appreciate your support, and who knows, hopefully your winning moment is just around the corner.

Best of luck in the draws, and thank you again for being part of Raffle House.

Beoordeeld met 5 van de 5 sterren

I could not see how to include my…

I could not see how to include my coupons in my purchased for the raffle house- and support helped me by manually adding it for me so I did not lose out! I am delighted!

15 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Thank you so much for your lovely review, Mrs Poore 😊

We’re really pleased we were able to help make sure you didn’t miss out on your coupon offer. Our team is always happy to step in and assist whenever needed.

Thank you again for your support and kind words, and we wish you the very best of luck in the upcoming draws!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

15 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Rachel,

Thank you for your review.

Providing exceptional customer support is always our priority, and we’re so glad to hear that this was reflected in your experience with us.

If you ever need any assistance in the future, please don’t hesitate to get in touch. We are always happy to help.

Beoordeeld met 5 van de 5 sterren

The website is easy to use.

The website is easy to use.
I did email with a query and received a quick and detailed response.
Good to have communication with a human being!! 😊

14 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Yvonne,

Thank you so much for your review!

We’re pleased that you found the website easy to use and that our team was able to assist you quickly and thoroughly.

If you ever need any assistance in the future, please know that we are always here and happy to help.

Beoordeeld met 5 van de 5 sterren

Customer Service

Very impressed that a problem I had was resolved so quickly, and on a Sunday too! Thank you so much!

10 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi there,

Thank you so much for your 5-star review!

We’re delighted to hear that your issue was resolved quickly and that our team could help. Providing fast and reliable customer support is really important to us, so your feedback means a lot.

Thanks again for your support, and best of luck in the competitions!

Beoordeeld met 5 van de 5 sterren

I live in United States and entered

I live in United States and entered.
I’ll enter again. I’d love to win a house outside the United States. I would love to live in another country it’s on my bucket list

8 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Cheryl,

Thank you so much for your review and for entering from the United States!

We absolutely love hearing this. Winning a dream home abroad really would be an incredible adventure and a fantastic bucket list achievement.

We’re so pleased to have you as part of the Raffle House community, and we truly appreciate your support.

Wishing you the very best of luck in the upcoming draws. Hopefully one day we’ll be handing you the keys to your new home overseas!

Beoordeeld met 5 van de 5 sterren

Good customer service

I took a break from Raffle House and came back to a better priced subscription with more tickets! Here's to hoping I'm back on here saying I'm one of their very lucky winners soon.

8 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Louise,

Thank you so much for your lovely review and welcome back to Raffle House!

We’re really pleased to hear you’ve noticed the improvements to our subscriptions and ticket allocations. We’re always looking for ways to offer even better value to our community.

It’s great to have you back with us, and we’ll be keeping everything crossed that next time you’re writing a review, it’s as one of our very lucky winners!

Wishing you the very best of luck in the draws ahead.

Beoordeeld met 5 van de 5 sterren

I had an issue with billing and it was…

I had an issue with billing and it was resolved very quickly and efficiently, their customer service is excellent.

7 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Samantha,

Thank you so much for taking the time to leave such a wonderful review.

We are absolutely delighted to hear that your billing issue was resolved quickly and efficiently. Our team always strives to provide the best possible experience for our customers and reviews like yours truly mean the world to us.

Beoordeeld met 4 van de 5 sterren

I had a concern over registration fees

I had a concern over registration fees, I was worried as 2 payments had come out almost together, but the team explained things well to me, and we're very helpful.

6 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Wendy,

Thank you so much for taking the time to share your experience with us.

We are really glad to hear that our team were able to explain things clearly and put your mind at ease. We completely understand that unexpected payments can be concerning and we always want to make sure our customers feel fully informed and supported.

Beoordeeld met 5 van de 5 sterren

I swapped to Raffle House from Omaze…

I swapped to Raffle House from Omaze and had a query with them on tickets and was so impressed with how quickly they got back to me and resolved the problem I had. I am really impressed with the friendliness of staff and excited with the move to them. I was also able to select a charity of my choice to help support with my subscription which is lovely. Highly recommend them 😊

5 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Edith,

Thank you for your review.

We’re so pleased to hear you had a positive experience and that your query was resolved quickly. It’s also great to know the charity option means a lot to you — that’s something we really value.

If you need any assistance in the future, we’re always happy to help. Best of luck in the draws, we’ve got our fingers crossed for you.

Beoordeeld met 5 van de 5 sterren

Brilliant communication.

Brilliant communication.

6 mei 2026
Review zonder uitnodiging
Logo Raffle House Ltd.

Antwoord van Raffle House Ltd.

Hi Laraine,

Thank you for your review.

Providing exceptional communication to our customers is our top priority, so we’re really pleased to hear that this has been reflected in your experience.

If you need any assistance in the future, we’re always happy to help.

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