Rainbow Restoration Reviews 

When I went into their Ronkonkoma office, the accountant was screaming at all of the employees, she was very unprofessional. Then I had to wait weeks to get an update on when they would start fixing my house because the owner "George', was MIA and they didn't know where he was or what happened. They later told me that he had a cocaine addiction and was locked up in his house because the authorities were called on him.

Not only that, but I had to pay for the storage container company, because Rainbow left it at my house for months.

Terrible company, I would not recommend.

BEWARE (Ronkonkoma location): Although the experience started out well, unfortunately in the end the workers stole my jewelry and denied responsibility. The police officer that came to my home for the report, stated that 2 weeks prior the officer filed a report with Rainbow Restoration for another theft in the same area. I was shocked. The company later admitted this was true, but again denied it was their work crew that stole anything as it was never proven, even though one of the workers was on both theft sites, and it was verified the workers were left alone twice on my property for a short period of time. SHAME on them for not firing these workers who continue to be out there? Can I prove it? No, it is my word against theirs. I am heartbroken for my loss and violation in my home. I am very trusting as they seemed so kind, and I left them alone for short periods of time while the work was being done.

Dale Cooley came to my house on the 13th after I had a water back up. He said they will remove furniture, the wood flooring and drywall. Men came the 14th to empty the rooms and set up dryer machines.. Dale came back the 16th and said they would remove the blowers the 17th. He then said the drywall doesn’t need to be replaced because if drywall gets wet, it needs is stronger after it dries then it was before it got wet.. I believe he said that because he just thought I was an ignorant female. Then he said the insulation in the outer walls probably didn’t get wet.. His handheld machines were telling him it was dry.. I did not believe him and had a mechanical engineer come. He cut the drywall it was wet. He cut out insulation. I could feel the water to the touch.. I then had a real company come remove what they called moist drywall and insulation and then put a couple fans for drying. This worked. If I had listened to Dale, I would’ve had more black stuff growing in my walls. This company does not follow industry standards. They don’t even follow the information on their own web site.

Wasser Schaden sollte saniert werden das ganze zog sich Wochen hin, da auf anderen Baustellen gearbeitet wurde, hätte lange fertig sein können
Steckdosen und Abzweigdosen wurden aus der Wand gerissen, Spülkasten wurde mit Rohr herausgerissen.
Das ganze dauerte 8 Wochen. Ich habe eine andere
Firma beauftragt, die innerhalb von 3 Tagen die gesamte Decke, den gesamten Boden, und ein Bad wieder aufgebaut hat. Es wurde ein total überteuertes Angebot für den Wiederaufbau abgegeben, mit der Versicherung kann man das ja machen.
Ich habe eine andere Fa. beauftragt, die gleiche Arbeiten für viel weniger als das Angebotes der Fa. Rainbow erledigt und das zeitnah ohne andere Baustellen mit zu
betreuen. Hätte ich das gewusst, hätte ich der
Fa. Rainbow Limburg nie einen Auftrag erteilt.

Leider eine Firma die auf Fersicherungsschäden spezialisiert ist und die Situation komplett ausnutzt und abkassiert

Die Firma wurde uns über unsere Gebäudeversicherung nach einem großen Wasserschaden vermittelt. Der Beginn (Schadensaufnahme und Abbrucharbeiten) war in Ordnung. Danach war geplant, ein Angebot für den Wiederaufbau zu erstellen. Das klappte aber innerhalb von 2 Monaten nicht, wobei uns vom Geschäftsführer immer mitgeteilt wurde, dass das Angebot fertiggestellt und an die Versicherung und den Gutachter verschickt sei. Es war geplant, das Angebot zunächst an unseren Bauleiter zu senden, der es jedoch, genauso wenig wie der Gutachter erhielt. Wir wurden durch falsche Aussagen und Versprechungen lange getäuscht und hingehalten, bis schließlich klar wurde, dass die Firma offensichtlich kein Interesse an dem Auftrag hatte, uns aber das Gegenteil mitteilte. Dadurch haben wir ca 2 Monate bei einem großen Wasserschaden mit unbewohnbaren Wohnungen verloren!
Das Auftragsvolumen lag deutlich über 100.000,-
Ich kann nur dringend davon abraten, Rainbow Ludwigshafen zu beauftragen

Wasserschaden (Oranienburg/Berlin GEV 2026-4951): Guter Start am 23. April 2026 mit freundlichen und sorgfältig arbeitenden Mitarbeitern bei den Erstmaßnahmen und der Trocknung, dann wochenlanger Stillstand und Abbruch der Kommunikation. Zuletzt noch zugesagte Unterlagen über den Stromverbrauch und Angebot für die weitere Durchführung der Arbeiten blieben einfach aus. Eine Abrechnung fand allerdings -trotz mehrfacher Aufforderung dazu - auch nicht statt. Wochenlanger Stillstand auf der Baustelle erforderte schließlich die Weitergabe des Auftrags! Wir waren völlig konsterniert und rätseln bis heute zu den Hintergründen solchen Geschäftsgebarens. Ein Stern, 22. Juli 2026.

2 wochen für eine 1 zimmer wohnung die nicht mal 20 Quadratmeter hat plus um ein Bad zu fließen 2 tage extra ist sehr unseriös aber klar was man nicht alles fürs geld macht !!! Unfassbar!!! Und vorallem ohne Abklärung mit dem Mieter!!!!

I would recommend rainbow restoration to anybody who has water damage in their home. Simon and Adrian came out to my house for water and mold damage. They walked me through every process step by step and were very professional, knowledgeable, and courteous. They stayed in contact with me through email, text and telephone calls. They kept me up to date with everything that they did and answered all my questions with excellent knowledge of the job that they were performing and also made professional suggestions for upkeep for the work that was done after they were finished.

Thank you; Simon and Adrian

Avoid this company at all costs. They are not a restoration company, they just hire neck-down contractors to do their work. They do not restore anything, they just sell you a bill of goods. Good money spent on quality materials, just to have unqualified workers come and install it. They de-valued my house! Now it's all getting ripped out and redone by a real restoration contractor.

If I could give this rating zero stars, I would. Rainbow restoration has been nothing but problems throughout our entire job. There would have been even more mistakes than there already was if we hadn’t been stopping by our house every single day. Some days, they worked for two hours, sometimes five, sometimes weeks in between anyone showing up would go by. Multiple personal belongings of ours were damaged, broken or lost. Dave was constantly rude and argumentative about any issues. After being out of our house for over five months, the job should be done correctly, right?? They told us that our job was complete and we asked for a walk through. When the walk through was done and multiple issues were pointed out, we were promised they would be fixed in time for us to move back in by the deadline. Two days later, they still hadn’t shown up to work and then told us that they will not complete our job until they were paid the balance of our project. We withheld that money and let them know that once the work was completed correctly, we would pay in full. They are now refusing to finish their work or address any issues they’ve caused. Thumbs down for rainblow.

Rainbow international restoration of north Versailles Pittsburgh pa office Brian keener we gave him 201,000$ he kept asking for more money never finished our basement just painted over my upstairs cracked steps stole my pipes and wires so they could get more money from my insurance never hooked my outside hose line back up I had to bag them to fix the fire damage to my bricks left a whole in my roof from the fire department so water was damaging my paint job he never came back to fix the paint from the water damage forgot my crown molding in my room then told me very rude he don’t wanna be micro managed stopped working on my house November 2025 and just calling me march 2026 asking for the last 10,000 unprofessional before the fire I had a 10 jet jacuzzi he downsized to 6 jets downsized my windows I ask him not to he took almost 2 years to finish my house still dint finish

The work got done on a townhome we had. We paid them. Now 9 months plus later they try and charge me more money. All along my spider sense told me not to trust this company. How are they able to try and charge me more money 9 months later. Horrid and utter rip off. Stay far away folks.

I needed to have a professional do mold remediation (in Clifton Park, in Upstate NY) when I found Black Mold was imbedded in Sheetrock under a tankless hot water heater which I didn't know had a very small leak. I called Rainbow International since their website indicates they are certified and licensed in Mold Remediation. Rainbow (Albany NY) came in, told me the Black Mold they saw in the Sheetrock would require cutting out that section of the wall, and they could in fact eliminate the mold problem. They charge $2500 to cut away about 10 sqr ft of wall(&fix repaint), spray antifungal into the wall and rug around it(didn't even cut away rug to just check under it). Thinking they solved the mold problem as they promised, I stopped running ultraviolet light (contain mold growth/spread). After that I became extremely sick, and had to go to family's place in NYC;where a doctor found he needed to prescribe 3 antibiotics and warn continuation of a problem might require hospital intervention. After getting sick, I called Rainbow. They acknowledged that the illness could've been from continued mold problem, but then blamed this on my "having a lot of things" (I took out of the walk-in closet when I first found the mold)! As the later Mold Inspector said, their job under NY Law was to have a full inspection done BEFORE starting the estimate & work; if for nothing else to professionally determine the extent and details in the Mold Remediation work needed to have the work successfully completed in a thorough manner (that wouldn't leave the issue outstanding afterwards). Rainbow (2 weeks ago) said they would call me back about any next steps they could possibly take to fully solve the problem; I still haven't heard from them after I sent them the Mold Inspector's report along with the "Air Analysis" sent from a laboratory that examined the air samples from the apartment (containing the mold they were hired to remediate)!!
Di not hire this company. My understanding this isn't up to minimum standards required by NY Law for licensed individuals.

My insurance company Allstate chose rainbow restoration for me. It has been the most traumatic horrifying experience having them throw my items around break things, leave pee and mess on my toilet seat, the disrespect for my personal property is unacceptable. I had been in my house for 30 years with a lot of things such as pictures,children's memories, and 30 years plus of collectibles. They only take glass items and furniture. Another company is supposed to come and get textiles. Well the textiles are thrown in trash bags that I now have to go through to find the pictures and textiles that I would like to keep. If I could review with a minus 10 I would. I'm already under stress from the situation. Rainbow restoration has added to my stress level. They need to have some training on how to be respectful for people's personal properties. I could go on and on but I will stop because too much has happened to record it all. One more thing is 2 days into the restoration I was nagged so much to give a review from the girl heading up the team that I gave a good review. After I gave that good review things went downhill from there. I should have never given in to her insisting that I give a review two days in when they didn't even finish the job. And they did a sloppy and disrespectful job.done.

I had a pipe leak in my guest bathroom in 2021, Rainbow handled the gutting and remodeling of that bathroom. Everything looked good to me but you don’t know what you don’t know. Now 4 years later there was another leak. Plumber confirmed that it was not a pipe but water leaking through the shower wall. I have to have the entire tub/shower surround redone. Between the plumber and the tile company I am out $6000 to have it redone. Nothing was done right by Rainbow. The backer board was installed incorrectly and there were gaps and no moisture barrier was installed. The new 2x4s that Rainbow put in are with mold as was all of the insulation in the wall. They grouted where there should have caulked like where the tub meets the tile. Grout popping off too. Sad thing is they were on the preferred contractor list with my insurance company.

We are 6 months into a 2 month project. They are dishonest and do not care about your house. They ruined flooring flooded the kitchen cut cords to lighting drilled extra holes in my cabinet because they aren't even good enough to put handles on a cabinet !! This company should be ran out of business Talk about unethical !!

Our home suffered extensive soot damage due to a gas company incident, leading to a six month-long restoration process managed by Rainbow Restoration in Charlottesville. The experience was marked by poor communication, lack of oversight, and careless treatment of our belongings. Key problems included delayed and inadequate packing of personal items, damage to property during cleaning and restoration, subpar repairs (such as mishandling of countertops and painting), and unsanitary conditions left by workers. Carpet installation by Sherwin Williams took three repeat visits to correct the initial unprofessional installation. We had to often intervene to document losses and secure appropriate reimbursement from insurance, ultimately recovering significantly more than originally proposed. Despite some helpful individuals (notably the 1800 Pack Out crew and certain staff like Cody), the overall experience with Rainbow Restoration was unsatisfactory. While many of our issues were ultimately corrected, most of it could have been avoided with better communication and oversight. We recommend stronger oversight, professional cleaning services, and better communication with clients in such situations. By the end we felt more like an insurance claim rather than the home owner and customer. Not recommended for whole house clean up and restoration.

Ich habe bei dem Shop über eBay ein Handy gekauft, hatte eine Frage. Keine Antwort und auch das Handy erst nach 8 Tagen zugestellt, habe die Annahme verweigert. Die Bewertung wurde von eBay nicht veröffentlicht. Solch einen Handelspartner braucht niemand.

I cannot tell you how grateful I am to Rainbow International Devon. From day 1 to the very last day they have been brilliant. Richard and Darren have been so kind and helpful, nothing too much trouble for them.
The whole team from the office to right through have been so good. My thanks to all of you!!