Ralphandco Reviews 

46
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service, collars arrived super fast and beautifully boxed. Very pleased with the quality and they looked great on my two Schnauzers. Will be purchasing again!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased the Luxury Memory Foam Crate Bed with removable covers in grey to go into an existing dog bed. It is lovely and cosy and gives a snug, soft but supportive bedding for our aging dog who ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I genuinely don’t think our dogs have slept anywhere else since receiving their Ralphand.co beds - I’ve even caught my boyfriend snoozing on them a few times. 🤨😂 The beds are incredibly high qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Just wanted to share my recent experience with Ralph & Co. Unfortunately, it wasn’t a positive one. I had to return the bed which while very lovely was too small. I ordered a Large for my rescue rasc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenwinkel
  2. Dierenverzorgingswinkel

Geschreven door het bedrijf

Ralph & Co is a British luxury lifestyle brand for people who are passionate about their pets and their homes. Using only the finest materials and craftsmanship, we are committed to delivering exceptional quality products inline with current trends that stand the test of time. Our ambition is to attract the attention of those who believe their pets deserve the best and are willing to go the extra mile. Just like us. All Ralph & Co products are designed in Great Britain and manufactured by our handpicked European partners. We use only the finest local materials including upholstery grade fabric, virgin fibre and vegetable tanned leather. Our family run business has over 30 years experience in the upholstery and interior design market. So with Ralph & Co you are guaranteed exceptional quality products that look great on your dog and beautiful in your home. We are so confident in the quality of our products that we offer a 1 year warranty against manufacturing defects.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

46 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(46)

29 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ralphandco dog beds are top quality…

Ralphandco dog beds are top quality both in fabric and design. I started with one & pretty soon my 3 labradors were competing for it. I now have 3 of the beds & couldn’t be more delighted as Archie Martha & Ruby settle so well & love them. Ralphandco coped kindly & efficiently with a problem with my delivery agent. They sent a replacement out quickly and stayed in touch to help resolve the issue.
Great company, top notch dog beds and excellent service.

16 juni 2025
Logo Ralphandco

Antwoord van Ralphandco

Hi Pam

Thanks for taking the time to write us such a lovely review and happy your 3 labs are enjoy their Ralph & Co Beds. Glad we could help

Beoordeeld met 5 van de 5 sterren

Excellent quality dog bed

Excellent quality dog bed, a really luxury and premium feel to it. My Italian greyhound Freddie loves it already!

19 juni 2025
Review zonder uitnodiging
Logo Ralphandco

Antwoord van Ralphandco

Thanks for taking the time to write such a nice review for us Gary and glad Freddie is enjoying his new R&C bed

Beoordeeld met 5 van de 5 sterren

We’re over the moon with our purchases…

We’re over the moon with our purchases from Ralph and Co. We have two beds, a Boucle Teddington (pictured) and a donut calming bed. They’re the perfect size for either one or two of our sausage dogs and they both love them. The beds quickly became a firm favourite in the household and they’re used nightly for sleep. Easy to clean and maintain when “accidents” happen

23 mei 2025
Review zonder uitnodiging
Logo Ralphandco

Antwoord van Ralphandco

Thanks for your lovely review Aidan and glad the sausages like their beds

Beoordeeld met 2 van de 5 sterren

Such a shame

Just wanted to share my recent experience with Ralph & Co. Unfortunately, it wasn’t a positive one. I had to return the bed which while very lovely was too small. I ordered a Large for my rescue rascal a Podengo. My parcel was ultimately located and refunded (which I appreciate), the entire process was unnecessarily frustrating. Communication was unclear, delays were extensive, and I often felt like I was left in the dark. To make matters worse, their responses came across as dismissive rather than solution-focused, which added to my dissatisfaction. As a customer, I expect accountability and efficiency, especially when issues arise, and sadly, this was not the case here. While I understand that things can go wrong, the way it was handled left much to be desired. Hoping Ralph & Co. will take this as constructive feedback to improve their customer service and fulfilment processes. For now, I won’t be shopping with them again. #CustomerExperience #RetailService #FeedbackMatters

29 mei 2025
Review zonder uitnodiging
Logo Ralphandco

Antwoord van Ralphandco

Hi Melanie

Thank you for taking the time to write us a review. Having consulted with our colleagues on the matter in question they have informed us that the issue with the delay in refunding your order was due to the parcel you sent back to us being lost. Once you provided us with the relevant information your parcel was located and refunded straight away. We take our customer service very seriously at Ralph & Co and kept you informed and updated throughout the entire process. So we are not sure what more we could have done to improve on this. Thanks

Beoordeeld met 5 van de 5 sterren

Great quality with fast delivery

I have several beds from Ralph & Co and the quality has been incredible every time. The material is so soft and it's my dog Loki's favourite bed. We have the Balmoral nest bed and pillow bed, they are great quality and would recommend to friends.

15 maart 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fantastic quality beds, great customer service, downside is pillow padding distribution

I have a Staffie x Doberman, she’s the size of a Labrador and weighs about 28kg.
I initially bought the medium dalton pillow bed to replace a cheap bed I got from Amazon for her previously. The dimensions fit perfectly in the space I had for her in the living room which is where she tends to curl up more. The bed arrived quickly and as advised, I let the bed sit for 24 hours before putting it in place for the dog to use to help the pillow reform shape after shipping. The dog loved it, she was even going to it on her own accord rather than when I asked her to which was great. It keeps shape and easily fluffs back up, the quality of the material is lovely and as the cover does well after washing as well as dries relatively quickly. (UPDATE: the padding within the dalton pillow bed bunches up to the sides leaving my doggo with basically just a sheet of material between her and the floor. I now only use this for when we travel and have taken my rating down to 4 stars because of it.)
I then went on to buy the XLarge Dalton Nest bed to replace the too small and not comfy enough bed she sleeps in at night. The nest is so luxurious, she absolutely loves it. She fits in it perfectly sprawled out flat or curled up with her head on one of the sides. It absolutely holds shape, as my pupper is on the larger side, previous bed sides have gotten all squashed under her weight but not this one which is amazing. There’s an inside pillow on the base that flips for two material options depending how cold the weather is and is removable and washable. The entire bed is too but I only have a 6kg washing machine, so hand wash the main and throw the pillow into the machine. (UPDATE: The pillow on the dalton nest bed has the same issue where the padding moves to the side, so I have to fluff it regularly)
The beds come with washing instructions and when I had to contact the company as I had a mishap with delivery on the second item, they were super helpful and refunded the delivery amount.
All round really pleased with both purchases and will definitely be going back when the time comes.

10 juni 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer