ReAssure Reviews 

Excellent service.

Advisor was very helpful and explained everything well. Listened to and answered my questions and was very friendly

Friendly, knowledgeable and very helpful. Hopefully, he was able to help with some of our queries.

When I have spoken to ReAssure in the past I have not always been satisfied that they have answered my questions to a standard I expected. In fact leaving me, UnReAssured. However, today I phoned them again with some trepidation and spoke to Madison in Customer Services. She was beautifully spoken, very clear with her answers to my questions and left me clear in my mind what my options are. Thank you very much Madison

The man made me feel very comfortable and explained things in terms i understood. Thank you Rollo.

Gail was brilliant, spoke to her asked her for the questionnaire and within minutes she provided it, she stuck to her word :)

After reading some of the reviews on here I was quite worried about how long my late sister’s pension may take to process and what difficulties I might face. However, I am pleased to say that Reassure, apart from one hiccup with some paperwork were very quick(two months) to pay out on the policies. When I did speak to them on a couple of occasions they were polite and helpful, so fair play to them.

Your customer services agent was professional, friendly and answered all my questions with the information I needed to make future decisions regarding my pension.

James helped me source a 26 year old work pension which has outperformed the market. He said it had made his day too which was gracious and thoughtful.

Monica was very helpful and dealt with my query quickly and explained the next steps in the process and timeliness.

Clearly explained everything to me

Extremely helpful member of the team .Georgia was very reassuring and informative

Getting anything processed with ReAssure is nightmarish. A seemingly never-ending nightmare.

no nonsense, direct and pleaant.....so welcome after the anonymity of online.people like to talk to people, not machines

I was providd with all the information that I requested.

I was able to progress what I want to do and the call handler also explained why I needed to verify the bank a/c proceeds will go to.

I've found ReAssure very helpful they've explained everything I need to be aware of & given me great advice 👍

Shazia was polite and knowledgeable and couldn't have been more helpful in dealing with my query.