Aegon have great wealth management tools on line that allow investors to see all of their investments in one place, not just their pension. its very easy to use and their online chats are very helpful... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
On the 14/03/2026 I have contacted Aegon via "mymylo" due to a Login failure with error message " doesn't recognise details " despite the fact all details have been correct, this is going on now rough... Toon meer
Bedrijf heeft geantwoord
My usual anxiety of a telephonic cul-de-sac, or being passed around when calling a large organisation was busted by AEGON. Promptly answered, and a polite and genuine chap got an immediate grip on why... Toon meer
Bedrijf heeft geantwoord
I had a query about being unable to log in to my account. I used the Webchat facility to get help. It was very quick and easy to start the conversation and I was speedily passed on to someone who coul... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Aegon provide retirement, workplace savings and protection solutions to over two million UK customers. Find out more about the products that we offer.
Contactgegevens
Lochside Crescent 1, EH12 9SE, Edinburgh, Verenigd Koninkrijk
- www.aegon.co.uk
4,0
Goed
5K reviews
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Excellent service.
The responses that I received in relation to my enquiry were very helpful.
23 april 2026
Very Pleased indeed with Aegon. The gentleman Alex was so helpful
The gentleman Alex was so helpful, considerate and very clear. Just what I needed.
23 april 2026
The rep was very responsive
The rep was very responsive, patient and understanding. Top professionalism. I have no complaints
23 april 2026
Aegon are a great company to have look…
Aegon are a great company to have look after your pension and personally I highly recommend them.
23 april 2026
Dealing with professional people who…
Dealing with professional people who are helpful and treat you with respect.
23 april 2026
The member of staff went out of his way…
The member of staff went out of his way to give me both time and expertise to answer my concerns.
23 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Aegon have great wealth management…
Aegon have great wealth management tools on line that allow investors to see all of their investments in one place, not just their pension. its very easy to use and their online chats are very helpful and swift.
23 april 2026
Antwoord van Aegon UK
Thank you so much for your kind feedback
It’s great to hear that you’re finding our online wealth management tools easy to use and helpful for seeing all your investments in one place. We’re also really pleased your experience with our online chat has been swift and supportive. Thanks again for taking the time to share this ~ Dyane
charlotte the advisor was very helpful…
charlotte the advisor was very helpful and understanding with my query i felt very comfortable during my call
23 april 2026
Polite and very helpful
23 april 2026
Antwoord van Aegon UK
We're please to hear this Ian and really appreciate you sharing your feedback ~ Dyane
Helpful support team member.
Carol, the member of the support team who dealt with my phone call, was friendly, helpful and well informed. Very pleased with the outcome.
22 april 2026
Antwoord van Aegon UK
Thank you so much for taking the time to leave feedback following your experience with Carol. We're delighted as will Carol be when we share your review with her ~ Dyane
Fast and efficient problem solving by…
Fast and efficient problem solving by the support team.
22 april 2026
Antwoord van Aegon UK
This is what we love to hear Colin, we'll share with Khelil and the team ~ Dyane
Information and Patience
Information and Patience
By far the best firm I've ever delt with
Nothing is to much bother...
22 april 2026
Antwoord van Aegon UK
We love this Kevin and thank you for sharing your feedback following your experience with our wonderful colleague James. He'll be delighted with your kind words. Many thanks ~ Dyane
Antwoord van Aegon UK
Thank you so much for sharing your feedback ~ Dyane
Great customer service.
21 april 2026
Antwoord van Aegon UK
We love this George, thank you for sharing ~ Dyane
Blocking withdrawals, while taking fees
I would not choose Aegon for my pension if I had the choice again.
Customer service has been effectively non-existent — live chats are routinely closed before any resolution, agents are unavailable, and the website is frequently not functioning.
I have been trying to transfer my pension away from Aegon for several months. During that time they have continued to deduct fees while producing a string of reasons why the transfer cannot proceed.
Fund performance has been poor, and combined with the inability to get basic support or exit the product, I would strongly advise anyone considering Aegon to look elsewhere.
21 april 2026
Review zonder uitnodiging
Antwoord van Aegon UK
Hello Ondrej, we're sorry to read this review of your experience and sounds like you've had a frustrating time. Thank you for supplying your reference number, we'll refer to the correct support team. Many thanks ~ Dyane
Competent Service
The lady I spoke to resolved my query competently and gave me clear guidance to my next steps
21 april 2026
Antwoord van Aegon UK
Thank you for sharing your feedback, we see it was Cinzia you spoke with and we'll share with her and the team ~ Dyane
Very reliable
Very reliable, friendly, and works well on my behalf. Was really pleased with service they provide and will keep using them
21 april 2026
Antwoord van Aegon UK
Thank you so much for your 5 star review and recommendation. We look forward to being here for you the next time you need us ~ Dyane
You can talk to a real person how is…
You can talk to a real person how is ready to help
21 april 2026
Antwoord van Aegon UK
Thank you David, we're glad you got the help you needed ~ Dyane
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