Had a genuinely great experience buying my S25. Had done my research so knew it was a good deal. Website is very clear on what you're getting. Product arrived quickly,as described & well packaged. To... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
DO NOT SEND AN IPHONE IF ITS UNDER 80% BATTERY THEY CLASS IT AS FAULTY AND ALSO MAKE UP LIES THAT YOUR SCREEN IS DAMAGED WITH DEEP CRACKS EVEN WHEN YOU HAVE VIDEO EVIDENCE OF NO SUCH CRACKS. CURRENTLY... Toon meer
Bedrijf heeft geantwoord
I've used others in the past. The big specialist refurb and also Amazon. Sometimes bigger isn't better - especially when things go wrong. Not with Reboxed - their service, communication and competit... Toon meer
What a great company! Ordered a used phone and it looked & felt totally brand new, no signs of previous use & most importantly to me, a really healthy battery. A great bargain & a beautifully package... Toon meer
Bedrijfsgegevens
- Mobiele telefoon winkel
- ook in
- Computers en accessoires winkel
- Elektronica accessoires groothandelaar
- Elektronicabedrijf
- Elektronicawinkel
- Mobiele telefoon recycle- en unlockservice
Geschreven door het bedrijf
Reboxed® is a better more sustainable way to upgrade your tech
Contactgegevens
London, Verenigd Koninkrijk
- support@reboxed.co
- reboxed.co
4,3
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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⭐⭐⭐⭐⭐ Great customer service
⭐⭐⭐⭐⭐ Great customer service. The phone arrived in good condition but unfortunately wasn’t working. I contacted them about the fault and they resolved the issue quickly. Overall, I’m happy with how they handled the problem.
28 juli 2026
Antwoord van Reboxed®
Hi Ndlovu,
We're sorry to hear about your experience and understand your frustration with the lack of communication after your return was approved. You shouldn't have been left without an update.
We've reached out to you directly by email so we can look into your case and assist you further with getting this resolved.
Best,
Reboxed Customer Experience Team 🌍
Good responsiveness and service - but low revised offer
Good points: very responsive: I had confirmation of safe receipt of my phone and an evaluation hours afterwards, followed by immediate payment once the value had been accepted. But ...
I had an iPhone 14Pro Max 512Gb to sell, and got an offer of £320 based on 'good' condition. 'Excellent' specified battery health over 80% so with my battery health at 79% I was conservative in my assessment. However on receipt of the phone, Reboxed said that battery health was poor (1% below their threshold) and they had detected scratches on the screen. You'd have needed Jodrell Bank telescope to detect them - there were none as far as i could see on despatch. The revised offer was £200 - a 38% reduction! This seemed disproportionate: I would have been prepared to accept a lesser down-valuation. I decided to challenge this, but then got a message that re-evaluation could take three days. This is clearly intended to put people off a challenge. So, I decided to go with the flow and accept their low ball offer. Lesson learned - don't be taken in by an initial generous-sounding offer: the reality can be very different.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Reboxed®
Hi Colin,
We’re glad the trade-in process was handled quickly, although it’s clear the revised valuation left you disappointed.
We’ve taken your feedback on board and have already escalated it to our trade-in team for review, particularly around the condition assessment and revised offer.
Thanks for highlighting where we can do better.
Best,
Reboxed Customer Experience Team 🌍
Good product
30 juli 2026
Antwoord van Reboxed®
Hi there,
Glad to hear you’re happy with your purchase. That’s always good to hear! 😊
Best,
Reboxed Customer Experience Team 🌍
Antwoord van Reboxed®
Hi Mr James,
Really glad everything came together so smoothly for you. It’s lovely to hear the phone was as expected and that you felt the delivery and price were both reasonable. 😊
Best,
Reboxed Customer Experience Team 🌍
Was a bit sceptical buying from Reboxed…
Was a bit sceptical buying from Reboxed but I read good reviews & purchased an iPhone 14, it arrived the next day & looked as good as a new phone but no where near the price tag I’m so pleased I went ahead, highly recommend this company I’m super happy with my purchase 🤩
27 juli 2026
Antwoord van Reboxed®
Hi Tina,
It’s lovely to hear that we were able to change your mind! 🤩
We know buying a refurbished phone for the first time can feel like a bit of a gamble, so it means a lot to hear how happy you are with your iPhone 14.
Thank you for recommending us!
Best,
Reboxed Customer Experience Team 🌍
Amazing
Quick and easy. Loads of phones available and great prices. Quick delivery. Highly recommended.
1 juli 2026
Review zonder uitnodiging
Antwoord van Reboxed®
Hi Raj,
We’re glad you found the whole experience so straightforward and that you found plenty of choice at a price that worked for you. It’s great to know you’d recommend us!
Best,
Reboxed Customer Experience Team 🌍
Antwoord van Reboxed®
Hi Tracey,
Great to hear you were happy with the condition and the delivery. That’s a lovely result all round!
Best,
Reboxed Customer Experience Team 🌍
Great Experience
Very easy to use website, everything was very clear. Delivery was quick and tracked, and the product was exactly as advertised. Great condition and great price for a refurbished phone. Very happy with the experience
1 juni 2026
Review zonder uitnodiging
Antwoord van Reboxed®
Hi there,
It’s great to hear that everything from browsing the website to delivery and the condition of the phone was exactly as expected. We’re especially pleased you found the phone to be great value too. Thanks for taking the time to share your experience with us!
Best,
Reboxed Customer Experience Team 🌍
Antwoord van Reboxed®
Hi Debra,
Really glad to hear you found our service fast and reliable. Thanks for choosing Reboxed and for taking a moment to share your feedback!
Best,
Reboxed Customer Experience Team 🌍
All very efficient
All very efficient. Delivery was much quicker than expected. Phone in mint condition. No complaints & loved the little surprise in the package!
24 juli 2026
Antwoord van Reboxed®
Hi Julie,
So pleased everything went smoothly and the phone arrived sooner than expected and in mint condition! It’s lovely to hear the little surprise in your package was a nice touch too.
Thanks for choosing Reboxed and sharing such a great review!
Best,
Reboxed Customer Experience Team 🌍
Great experience …
When I had issues with the iPhone reboxed when the extra mile to put it right absolutely great experience
27 juli 2026
Antwoord van Reboxed®
Hi John,
We’re really glad we could step in and get things sorted for you. It’s great to know the extra effort made a difference and that you came away with such a positive experience.
Thanks for your kind words and for choosing Reboxed!
Best,
Reboxed Customer Experience Team 🌍
Antwoord van Reboxed®
Hi Mrs Briggs,
Love hearing that your phone exceeded expectations! It’s fantastic that the condition was even better than you anticipated and feels as good as new.
Thanks for sharing your experience with us!
Best,
Reboxed Customer Experience Team 🌍
Another good buy from Reboxed
As always great service from Reboxed; a good as new iPad at a very reasonable price to replace one without enough storage. Hekping me and helping the planet.
13 juli 2026
Review zonder uitnodiging
Antwoord van Reboxed®
Hi Jan,
It’s always a pleasure to hear from a returning customer! We’re delighted the iPad was just what you needed and that you found it such good value.
Even better knowing your purchase is helping give tech a second life and the planet a little boost too. 🌱
Thanks for coming back to Reboxed!
Best,
Reboxed Customer Experience Team 🌍
Great service
Great service. Phone in good condition and arrived next day. Very happy with my purchase.
24 juli 2026
Antwoord van Reboxed®
Hi Lee,
Brilliant to hear your phone arrived the very next day and was in good condition as expected. We’re glad you’re happy with your purchase and really appreciate you choosing Reboxed!
Best,
Reboxed Customer Experience Team 🌍
Really efficient service
Really efficient service. Phone was with me in a couple of days after ordering. Phone was as described. Really impressed with the battery life despite not requesting a new battery. All in all a great service. Would definitely consider using Reboxed for future purchases.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Reboxed®
Hi Neil,
Thank you for your review! We’re really pleased to hear you were impressed with the service, delivery and battery life of your phone.
We really appreciate the feedback and would be happy to have you back in the future.
Best,
Reboxed Customer Experience Team 🌍
Excellent customer service …
Rachelle was very helpful during the whole return process - she responded quickly and dealt with our issue quickly it made me much more likely to use Reboxed again and recommend to others
4 augustus 2026
Review zonder uitnodiging
Antwoord van Reboxed®
Hi Jessie,
It’s wonderful to hear that the return process was handled quickly and smoothly, and that the support you received made you feel confident about coming back to Reboxed.
We really appreciate your recommendation and your kind words about the service. We’ll be sure to pass this on to Rachelle too! 😊
Best,
Reboxed Customer Experience Team 🌍
What's not to like
Was able to purchase an iPhone 14 at a price I could afford. Yes, it is not new but looks great and saves on wastage, just an old guy traying to keep up ! Would definitely purchase from Reboxed.co again.
20 juni 2026
Review zonder uitnodiging
Antwoord van Reboxed®
Hi J,
What a great way to look at it! We’re delighted you found an iPhone 14 at a price that worked for you, and even better that it looks great while giving a perfectly good phone another lease of life.
Thanks for choosing Reboxed. We’d love to have you back again!
Best,
Reboxed Customer Experience Team 🌍
Great!
Easy to use website, good choice of products available, fast delivery and great communication. Will definitely use them again when needed and have recommended them to friends
20 juni 2026
Review zonder uitnodiging
Antwoord van Reboxed®
Hi Carol,
So glad you found the whole experience straightforward, from choosing your product on the website to receiving it quickly and staying updated along the way.
We really appreciate you recommending us to your friends, and we’ll be happy to help again whenever you need us!
Best,
Reboxed Customer Experience Team 🌍
Save yourself a small fortune!
Buying a replacement phone is a costly business these days. At Reboxed you can purchase a brilliant previously owned phone at a fraction of the cost. The condition of the recent iPhone 14 we bought was first-class and it had clearly been refurbished and factory re-set to arrive as new. We're delighted!
22 juli 2026
Antwoord van Reboxed®
Hi Paul,
It’s fantastic to hear that your iPhone 14 exceeded expectations and arrived looking and feeling like new. We love that you found it to be such a great alternative to buying brand new, while still getting first-class quality at a much better price.
Thanks for sharing your experience. We’re delighted you’re happy with your purchase!
Best,
Reboxed Customer Experience Team 🌍
Reboxed website was very user friendly…
Reboxed website was very user friendly and clear and simple to use.
The process of purchasing (phone in my case) was simple. The phone was delivered quickly and the product itself was exactly as described.
I would highly recommend Reboxed..I will definitely recommend to others and will return in thr future.
2 augustus 2026
Review zonder uitnodiging
Antwoord van Reboxed®
Hi Craig,
It’s great to know you found the website clear and easy to navigate, and that the whole purchase process was straightforward. We’re especially pleased the phone arrived quickly and was exactly as described.
Thanks so much for recommending Reboxed. We’ll look forward to welcoming you back in the future!
Best,
Reboxed Customer Experience Team 🌍
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