Reboxed® Reviews 

2.758
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had a genuinely great experience buying my S25. Had done my research so knew it was a good deal. Website is very clear on what you're getting. Product arrived quickly,as described & well packaged. To... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

DO NOT SEND AN IPHONE IF ITS UNDER 80% BATTERY THEY CLASS IT AS FAULTY AND ALSO MAKE UP LIES THAT YOUR SCREEN IS DAMAGED WITH DEEP CRACKS EVEN WHEN YOU HAVE VIDEO EVIDENCE OF NO SUCH CRACKS. CURRENTLY... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've used others in the past. The big specialist refurb and also Amazon. Sometimes bigger isn't better - especially when things go wrong. Not with Reboxed - their service, communication and competit... Toon meer

Beoordeeld met 5 van de 5 sterren

What a great company! Ordered a used phone and it looked & felt totally brand new, no signs of previous use & most importantly to me, a really healthy battery. A great bargain & a beautifully package... Toon meer

Bedrijfsgegevens


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4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(2.758)

928 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The refurbished items were as wished for.

The refurbished items were competitively priced and the ordering process straightforward (in my case an iPhone). Delivery was good and timely and the packaging was very good. And a bonus, five trees were planted. All round a service I would highly recommend.

17 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Andrew,

We’re delighted to hear your iPhone arrived on time, was well packaged, and was exactly as you’d hoped. It’s great to know you also appreciated the five trees planted with your purchase. 🌱

Thanks so much for your recommendation and for choosing Reboxed!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Samsung Z flip 4

I bought a phone from them, very quick delivery, phone came looking like brand new, just as I hoped it would, I sent it back, as it developed a fault, they where very quick to send me back a replacement amazing customer service
I would without hesitation buy from them again, when I want to buy another phone. I highly recommend them

22 juli 2026
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Antwoord van Reboxed®

Hi Paul,

We’re really pleased we could get a replacement out to you quickly and turn a frustrating situation into a positive experience. It’s great to hear you were happy with the service and would feel confident buying from us again. Thanks so much for the recommendation!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Great quality phone

Great quality phone, came quick. Good pricing. Packed amazingly and came with sweets and a cleaning cloth

24 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Manraj,

Great to hear you’re happy with the phone, especially the quality, price and quick delivery. We’re glad it arrived safely and that you enjoyed the little extras in the package too!

Thanks for choosing Reboxed and sharing your experience.

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Second time buying a phone from Reboxed…

Second time buying a phone from Reboxed and was very happy with both phones. Will definitely use again when I need an upgrade!

15 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi there,

We’re really pleased to have earned your trust for a second purchase, and even more so that both phones have been a great experience.

We’ll be here when it’s time for that next upgrade! 😊

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Great service & quality product

Speed of delivery
Kept informed
Price
Quality & choice of products.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Jane,

It’s great to hear the things that matter most when buying refurbished all came together for you. We’re glad you felt well looked after from ordering through to delivery.

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Quick and easy purchase and the product…

Quick and easy purchase and the product is excellent

23 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi James,

So pleased to hear everything was straightforward and that you’re happy with the product. A simple buying experience is exactly what we aim for!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Very happy with the entire experience.

Very happy with the entire experience.

Was easy to make the order, and the phone and parts arrived as advertised and expected.

The phone is in excellent condition and working order. Simply put, no complaints of any sort here. An excellent phone for a marked discount off the original price.

13 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Ellen,

It’s wonderful to hear everything went so smoothly and that you’re happy with both the phone and the overall experience. Sounds like you got exactly what you were hoping for, at a great saving too!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

No brainer!

Was a tad dubious at first, thinking I might receive an obviously second user phone but I took the gamble and absolutely delighted that I did. The phone received was immaculate and was reset to factory defaults, so couldn’t tell it from a brand new phone, except not in is original box, but in their own good quality and well protected box. I highly recommend this company from an ethical point of view and also the amazing value for money. I highly recommend this company and will purchase further phones from them without hesitation. Rather than paying an overinflated price from the airtime providers I can now go for a sim only contract and save £30+ per month. Win. Win!

17 juli 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Tedis,

We love hearing this, especially from someone who was a little unsure about buying refurbished in the first place!

It’s fantastic that the phone exceeded your expectations and that you’ve found a way to save even more with a SIM-only plan. Sounds like a definite win-win!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

We bought a reconditioned phone from…

We bought a reconditioned phone from Reboxed. The condition of the phone when it arrived was excellent. The packaging was excellent and delivery was on time. We never considered a reconditioned phone until we were made aware of Reboxed and decided to buy one considering the good feedback we read about the business. Excellent quality and an excellent service and price.

31 juli 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Anthony,

We’re really pleased that your first experience with a reconditioned phone has been such a positive one. It’s especially good to hear that the quality, packaging, delivery and price all lived up to expectations.

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Great service and quality product from…

Great service and quality product from Reboxed. I bought an iPhone rated as pristine condition. It is pretty much brand new and it's great that I saved money and did my bit for the planet. The packaging was great and delivery was quick. I'm really happy with Reboxed and will definitely use them again.

2 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Lisa,

It’s fantastic to hear you’re so happy with your iPhone and that the experience gave you confidence in choosing refurbished.

Getting a near-new phone while saving money and reducing waste is exactly what we’re here for. We’ll be very happy to have you back!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Able to browse from a large number of…

Able to browse from a large number of products and ultimately purchase a new handset for teenager that met their spec requirements and my budget. Item was delivered swiftly in plain packaging that made hiding it easier! Handset was in very good condition resulting in a happy teenager. Phew!

1 juli 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Anon,

The “Phew!” says it all! 😄

We’re glad you managed to find something that ticked all the boxes for your teenager while staying within budget, and that the discreet packaging helped with the surprise.

Sounds like a successful mission all round!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

My Samsumg S24 arrived exactly as…

My Samsumg S24 arrived exactly as described in good time. The price was excellent and over £100 cheaper than buying it new. There wasn't a choice of colours but since I put a protective cover on it this doesn't matter at all to me. Highly recommend Reboxed.

16 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Gail,

Sounds like the S24 was a great find! We’re glad the price worked for you and that the colour wasn’t an issue once it was safely tucked away in its case.

Thanks for recommending us!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Phone as described delivered promptly

Phone as described delivered promptly. Good communicaton on status of order.
I had no problams with phone set-up and I'm hsppy with my purchase.

8 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi K,

It’s great to hear the whole process was smooth, from keeping you updated to getting the phone set up without any issues. Glad you’re happy with your purchase!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

It was an easy process to order the…

It was an easy process to order the phone, it was in excellent condition when it arrived, just as described, it was well packaged, as if it was brand new and it arrived within 3 days.
It has taken me a few weeks to get used to this phone but now, I am highly delighted with it, I would recommend anyone to purchase from Reboxed, i am one happy customer, thank you for your great service.

22 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Julie,

Lovely to hear that you’re now fully settled in with your phone and enjoying it. It sounds like it was worth the few weeks of getting used to it!

We’re so pleased you’re a happy customer and would recommend Reboxed.

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Ordered pixel 7 came next day working…

Ordered pixel 7 came next day working fine no problems

30 juli 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi James,

That’s what we like to hear. No fuss, no problems, and a Pixel 7 that arrived the very next day.

Glad everything has been working well!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Fast delivery and high quality service.

24 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Mark,

Really pleased to hear you had such a smooth experience with us. Fast delivery and good service are exactly what we aim for.

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Bargain Tech in the Cost of Living Crisis!

For many, the cost-of-living crisis has made the decision-making process of high-tech purchases even more stressful. However, I'm pleased to discover there's really little reason to buy a brand-new phone when you can find a refurbished, high-grade handset from Reboxed. I saved several hundred pounds on a handset described as "good condition" - but I think that was an understatement; on arrival it looked almost new. Packaged securely in a recycled slim box, the phone arrived via special delivery, complete with a free Smarty SIM card and the latest software update on the handset. From now on, Reboxed will be my first call for a new phone. I look forward to buying from them again!

14 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Dr Federici,

We’re so glad you took the chance on a refurbished phone and came away so impressed.

Saving a few hundred pounds and still getting a handset that feels almost new is exactly the kind of result we want for our customers.

It’s wonderful to know we’ll be your first call next time! 😊

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Great job done by very professional…

Great job done by very professional company, phone is like new

30 juli 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Stewart,

We’re delighted to hear you’re happy with the phone and the service. It’s especially nice to know the handset has given you that like-new experience.

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Brilliant from start to finish I’m not…

Brilliant from start to finish I’m not a computer person but you made everything so easy to understand selling on my old phone with a good price good and easy experience which I will definitely be using in the future
Kind regards Chris

30 juli 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Chris,

We’re really pleased we could make the process feel simple, especially when selling a phone online can seem a bit daunting.

It’s great to know you were happy with the price and the experience overall. We’ll be glad to have you back in the future!

Best,
Reboxed Customer Experience Team 🌍

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, the phone arrived quickly and was exactly as described. Saved a fortune and helped saved the planet at the same time. I chose this company because I wanted to find an ethical way to replace a broken phone and I'm happy to know my purchase helps the planting of trees.
Would 100% recommend and will definitely use this site again.

15 juni 2026
Review zonder uitnodiging
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Antwoord van Reboxed®

Hi Rebekah,

Choosing refurbished as a more sustainable option is something we’re especially proud of, so it’s lovely to hear that was part of your reason for choosing Reboxed.

We’re delighted you got a great phone at a much better price, and we’ll be happy to welcome you back! 🌱😊

Best,
Reboxed Customer Experience Team 🌍

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