Rebus - Trusted Mortgage Advice Reviews 

518
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Neezam and his team went above and beyond to help me secure my mortgage. They kept me updated throughout the process, explained everything clearly, and made what could have been a stressful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If there is any thing more than 5 star, should be rated to Rebus. From getting my AIP and Morgage approval, Hassan has been wonderful, broker,he knows what to do at every point, he is dedicated to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Second time using Rebus and both times have been spot on. Special mention to Abbie and Rhys, both have been very helpful and considerate, regularly in contact with updates. Thanks Abbie and Rhys!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very excellent team. kind, helpful and quick. Very Greatful for the service i got. Will definitely recommend others. Special reference to Lee Gathercole. Thank you

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieringsmakelaar
  3. Financieel adviseur
  4. Tussenpersoon voor levensverzekeringen

Geschreven door het bedrijf

Rebus is a dedicated financial advising firm that works to provide all our clients with the highest-quality mortgage advice and ensure that you are fully protected so you can keep up with repayments on your mortgage. Based in Cambridgeshire, we operate throughout the UK, we help our clients in various ways, including face-to-face and on the phone depending on their circumstances. We pride ourselves on our expertise in the mortgage market. Our strong banking relationships ensure high success rates and products for every client.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

518 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(518)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

No complaints

Ben and Yuliyana have been amazing, and treated us specially. We are happy with the outcome of the services we requested (Paying off HTB including the valuation, and new build mortgaging).
Will use them again if necessary and happy to refer them to anyone.

12 augustus 2024
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Adey,

Thank you so much for your 5 star review! We really appreciate your kinds words and are so pleased you have been impressed by our team.

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, quick to answer questions and pay attention to details.

1 augustus 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Patience,

Thank you so much for your 5 star review, it is great to hear you have been impressed by our team!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Really supportive team!

Lee and team were really accommodating and supportive of me, especially being a first time buyer. They answered all my questions and made me feel less alone with the process. I couldn't recommend them enough.

6 augustus 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Rhiannon,

Thank you so much for your review - it is great to hear you have been impressed by the service received and would recommend us to others!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Exceptional Service & Expertise

I recently had the pleasure of working with Rebus (Lee and Joy), and I can't recommend their services highly enough. From start to finish, the level of support and expertise they provided was nothing short of exceptional.

Even when we faced challenges with the lender, Rebus' team remained proactive and kept the process moving smoothly. Their communication was excellent throughout, always keeping me informed and explaining every step in a clear, straightforward manner.

What really stood out to me was the added value Rebus brought to the process. Their deep knowledge of the market and ability to navigate complex situations made what could have been a stressful experience feel manageable and under control.

If you're looking for a mortgage advisor who truly has your best interests at heart, look no further. I am incredibly grateful for their hard work and dedication, and I wouldn't hesitate to use their services again in the future.

26 juli 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Hi K.W

Thank you so much for your 5 star review, we really appreciate your detailed review and are so pleased to hear you felt fully supported by our team. We look forward to assisting you again in the near future!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Friendly, professional and approachable

Neezam and his team are highly professional, friendly and knowledgeable. The level of service received was faultless. Will definitely be back in the future and recommend you to all our friends and family. Thanks once again for everything.

3 mei 2024
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Katia,

Thank you so much for your 5 star review! We really appreciate your kind words and are so pleased to hear you would recommend us to others.

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Thank you to all the staff at rebus

Thank you to all the staff at rebus
You done exactly what you said you were going to do it was nice dealing with a company that actually deliver

22 juli 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Peter,

Thank you so much for your 5 star review! We really appreciate your kind words.

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

5 Star Experience all Round.

Very nice and friendly and very professional to deal With. Will be very happy to use for all
Our Mortgages going forward.
Would highly recommend to anybody.

5 juli 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Ross,

Thank you so much for your 5 star review, it is great to hear you have been impressed by our team! We are really pleased to hear you would recommend us to others!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication. Kept up to date very frequently during our mortgage application. Lee and his team are very friendly. I would highly reccomend

17 juni 2024
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Emily,

Thank you so much for your review, it is really great to hear you felt supported by our team!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

10 juli 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Sarah,

Thank you so much for your 5 star review!

Kind regards,

Team Rebus

Beoordeeld met 1 van de 5 sterren

Unprofessional people who don’t know…

Unprofessional people who don’t know how to deal with problems, Lee pushed us to apply as soon as possible even he kept emailing us Sunday and when we applied mortgage and provided everything they asked for but in the end they didn’t help when lender declined our application. Joy Ayers other character who just kept asking for documents and whenever I asked for update she always reply funny. Don’t waste your time and money with this company as you provide all documents and hassle they just upload them and asking their ridiculous fee £695 please go to some good mortgage broker and even they charge less than these.

27 mei 2024
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Kashif approached us a few weeks ago in need of some urgent help as he was partway through a house purchase as his current bank had declined his mortgage. We acted quickly booking in an appointment on the same day to see if we can help.

Based on the information Kashif provided to us we were confident that we had mortgage lender that could help.

We submitted his formal application on a Sunday as he mentioned it was time-criticial.

The lender we recommended to Kashif asked for further information on a couple of occasions which is very normal, having reviewed the communications with Joy this was requested in a polite & timely manner.

On receipt of the further information the bank declined his mortgage as they had some concerns which they weren't able to share with us. This left us in no other position but to ask Kashif to look for mortgage advice elsewhere.

Although we have a very high success rate, we do not guarantee that we are able to obtain a mortgage.

As we were unsuccessful with Kashif’s mortgage we did not charge our fee, like with all our clients we do not charge a fee unless their mortgage is approved.

On reviewing Kashif's file and the service Rebus has provided we feel this is not a reflection of us but more a reaction to the banks decision to decline his mortgage.

We would like to think that our other 400+ 5 star reviews reflect this.

Beoordeeld met 5 van de 5 sterren

Outstanding.

Our case is very complicated and difficult and Rebus recently helped us successfully get a mortgage. We talked to a few banks ourselves and also many other brokers, all said to us that there’s no product that we could meet the requirements. When I talked to Lee, he came back with a solution on the same day, which eventually turned into a mortgage offer. It was such a pleasant experience working with Lee and Joy. I can never recommend them enough.

1 juni 2024
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Ben,

Thank you so much for your 5 star review! We really appreciate your feedback and are so pleased to hear you have been impressed by our team and the service delivered.

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

First time buyers - smooth process

As first-time home buyers with limited knowledge about the home purchasing process, we are incredibly grateful for the exceptional support and guidance provided by both Lee and Joy. Their expertise and patience made the entire experience smooth and stress-free. Joy has kept us updated with regular communication which helped us feel reassured about the whole process.

We highly recommend their services to anyone looking for a reliable and knowledgeable mortgage broker.

Thank you so much,
Pedro & Mia

18 juni 2024
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Mia & Pedro,

Thank you so much for you 5 star review, it is great to hear you have been impressed by our tram and felt supported throughout the process! We hope to assist you again in the future!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Awesome Service

Rebus FS team has gone above and beyond.
We have been told by a certain mortgage advisor that, due to our visa status, we are ineligible for mortgage and no bank will grant it to us unless we come up with some crazy deposit. Having almost lost our hope we reached out to Rebus. Lee has looked into our case and sorted everything out and arranged the mortgage deal. No fuss at all. Very quickly, professionally and with high level of courtesy. Great communication during the process, very clear explanation and also putting in touch with lawyers who dealt with the matter in express fashion!
In the meantime, Joy was keeping us up to date and communicating every progress along the way. We could feel that they communicate with the lawyers and are on top of things. Great experience for us, especially being First Time Buyers and being at the point of almost lost hope! If you have ever been told that you cannot get the mortgage, you have to give Rebus FS a call!
Many thanks for Lee and Joy, you guys have done sooo well for us. We are extremely happy with your services, approach and help.

All the very best,
Piotr & Karen

30 mei 2024
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Piotr,

Thank you so much for your 5 star review! We really appreciate your feedback and kind words. It is brilliant to hear you felt supported by the team and it was a real pleasure assisting you with your purchase!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Neezam gives great strategic and…

Neezam gives great strategic and practical advice and Joy was incredibly helpful in ensuring things were progressing as planned. Their support and reassurance was invaluable now we’re in more volatile times. Will use them for the next one as well!

24 april 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Jonny & Ellie,

Thank you so much for your 5 star review, we really appreciate your kind words! It is great to hear you felt supported by our team!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Impressive quality

I am impressed with their highest quality service! When I contacted them for the 1st time I didn't believe into the success, however they did their best! I am really grateful to them for all their support!

18 mei 2024
Review zonder uitnodiging
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Kateryna,

Thank you for your 5 star review! We really appreciate your kind words and are so happy to hear you were impressed by the team!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

I would sincerely recommend Rebus as a…

I would sincerely recommend Rebus as a professional broker. In our particular situation we had been anxious that we may not be able to find a mortgage due to my wife currently being on a spouse visa, but Rebus swiftly allayed those fears and under these (more complicated than usual) conditions, found us a mortgage in principle within 48 hours, at the LTV we wanted, followed by a good mortgage offer.

They have been supportive ever since and friendly and down to earth. I'm pleased we picked them.

13 mei 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Ben,

Thank you for your 5 star review, we really appreciate it! It is great to hear you felt supported by our team and it was a pleasure helping you both with your purchase!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Absolutely fabulous service

Absolutely fabulous service, as first time buyers we were made to feel very welcome and not silly for not knowing about the process! So helpful every step of the way, friendly and kind, made the process much less scary and stressful than we thought it would be! Communications have been fab throughout and nothing is too much trouble for them.

Cannot recommend enough!

8 mei 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Hi Customer,

Thank you so much for your kind words and feedback! It is brilliant to hear you felt supported by our team!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Excellent service - amazing people

I was looking for a morgage for a while but I could not find an offer. Nadine was the only one that managed to find one for me! Not only that but she was also always willing to answer all my questions, I think I had a million of them, she gave me a very competitive offer that I am very happy about and supported me through all the steps! Joy's articles about the process and the steps give structure to a chaotic situation and I highly appreciate them

1 mei 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Maria,

Thank you so much for your 5 star review! We really appreciate your kind words and are so pleased you felt supported by our team!

Kind regards,

Team Rebus

Beoordeeld met 5 van de 5 sterren

Re-Mortgage

Everyone at Rebus was very helpful and friendly. A very straight forward process

1 mei 2024
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Antwoord van Rebus - Trusted Mortgage Advice

Dear Chris,

Thank you so much for your 5 star review, we really appreciate it!

Kind regards,

Team Rebus

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