Reclaim Nation Reviews 

1.559
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

Ordered a sideboard after having previously purchased a dining table and a coffee table. All pieces are simply stunning. Communication from order up to delivery was faultless. It's rare to find great... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Excellent customer service and prompt email responses. Our order was delayed by around 4 weeks on the initial estimated delivery which was 6weeks (ordered end of June delivered end of Sept). However R... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

They company promotes on tv ( customer assumption they build direct ) they don’t just buy in but the product I bought was well built ( it came from Vietnam ) . I wanted to buy actual UK reclaimed wood... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Incredibly happy with the tulsa extendable table and bench we ordered! Looks amazing and was easy to assemble. Delivery was well within the estimated delivery time.Delivery guys were professional and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Geschreven door het bedrijf

The Reclaim Nation hand-pick the best eco friendly reclaimed furniture for you and your home, only buying from suppliers who work with fully recycled or natural wood and materials from around the world.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,2

Alle reviews

(1.559)

537 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren
Logo Reclaim Nation

Antwoord van Reclaim Nation

We’re really pleased to hear you were happy with the service and the quality of your table. It’s great to know both the furniture and your experience with us met your expectations. Thank you for choosing Reclaim Nation and for taking the time to share your feedback. Team RN

Beoordeeld met 5 van de 5 sterren

High-quality

High-quality. Looks stylish. Well-constructed.

22 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

We’re really pleased to hear you’re happy with the quality, stylish look and solid construction of your new furniture. It’s great to know it has lived up to expectations and looks just as good in your home. Thank you for choosing FW and for taking the time to share your feedback. Team RN

Beoordeeld met 4 van de 5 sterren

They company promotes on tv ( customer…

They company promotes on tv ( customer assumption they build direct ) they don’t just buy in but the product I bought was well built ( it came from Vietnam ) . I wanted to buy actual UK reclaimed wood products . My 4 star is based on end product not on what on assumptions on what I thought they made .

4 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

Thank you for sharing such honest and detailed feedback. We’re pleased to hear that, despite the expectations around where the furniture was made, you were happy with the quality and build of your purchase. We completely understand that sourcing and the origin of reclaimed wood can be important when choosing furniture. We appreciate your feedback and are glad the finished product met your expectations. Team RN

Beoordeeld met 5 van de 5 sterren

Fabulous table and matching bench.

Fabulous table and matching bench.

14 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

It’s wonderful to hear you’re loving your new table and matching bench. We’re so pleased the set has made such a great impression and that you’re happy with your choice. Thank you for choosing FW and for sharing your lovely feedback with us. Team RN

Beoordeeld met 5 van de 5 sterren

Incredibly happy with the tulsa…

Incredibly happy with the tulsa extendable table and bench we ordered! Looks amazing and was easy to assemble. Delivery was well within the estimated delivery time.Delivery guys were professional and friendly. Can’t wish for a better service from front to end. Ordered a couple of matching chairs as a follow up order as a result.

14 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

We’re absolutely delighted to hear how happy you are with your Tulsa extendable table and bench. It’s great to know they look fantastic, were easy to assemble and arrived ahead of the estimated delivery time, with our delivery team making such a good impression too. The fact that you came back to order matching chairs is a wonderful compliment to the whole team. Thank you for choosing FW and for your fantastic feedback. Team RN

Beoordeeld met 5 van de 5 sterren

Fantastic table

Fantastic table. Very sturdy and heavy. Super easy to put together and lovely in my house. Quick delivery and the delivery guys were great.

8 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

We’re so pleased to hear you’re loving your new table and that its sturdy, substantial build has made such a great impression. It’s lovely to know it was straightforward to assemble and looks so good in your home. We’re also glad the quick delivery and friendly delivery team added to the experience. Thank you for choosing FW and for sharing your feedback. Team RN

Beoordeeld met 5 van de 5 sterren

Fantastic !!!

Fantastic table , bench and chairs, well made !! Delivered on time !

10 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

We’re delighted to hear you’re so pleased with your new table, bench and chairs. It’s great to know the quality and solid workmanship have made such a good impression. We’re also pleased everything arrived on time and as expected. Thank you for choosing FW and for taking the time to share your lovely feedback. Team RN

Beoordeeld met 5 van de 5 sterren

Beautiful piece of furniture

Beautiful piece of furniture, absolutely over the moon with it. Very well made and it looks amazing! The delivery was fast and well informed. The delivery drivers were excellent and kept us up to date of their arrival. 5 stars all round!

10 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

We’re absolutely delighted to hear you’re over the moon with your new piece of furniture. It’s fantastic to know the quality and finish have made such a great impression, and that the delivery was quick and well communicated. We’ll also be sure to pass your lovely comments on to the delivery team for keeping you updated throughout. Thank you for the wonderful 5-star feedback — it means a lot to us. Team RN

Beoordeeld met 5 van de 5 sterren

Extending dining table

Great product, reasonably priced with fast delivery. 5* all round

16 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

We’re delighted to hear you’re so pleased with your purchase. It’s great to know you found the product well priced and were happy with how quickly it arrived. A 5-star experience all round is fantastic to hear! Thank you for choosing FW and for sharing your feedback with us. Team RN

Beoordeeld met 2 van de 5 sterren

After placing order with a 2-3 delivery…

After placing order with a 2-3 delivery timeframe there was no communication what so ever about the progress of the order after 3 weeks I contacted reclaim national to be told delivery would be another 2 weeks chased again when this date came to be told it would be another week. All communication had to be led by myself. I would have expected to be kept up to date with my order. When advised I order due to stated delivery window and plans to be out of the country after that they left me to manage the delivery with the courier as they dispatched without advising me when this was going to happen

8 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

Dear Hannah,

We’re very sorry for the delay with your order and for the lack of proactive communication throughout.

You should not have had to chase us for updates, especially after ordering based on the 2–3 week delivery timeframe. We completely understand how frustrating it must have been to then be told of further delays each time you contacted us.

We’re also sorry that your order was dispatched without clearer communication, leaving you to manage the delivery with the courier while you had plans to be out of the country. That should have been handled better from our side.

We apologise again for the poor communication and for the inconvenience caused. Your feedback will be taken on board as we work to improve how we update customers during the delivery process.

Kind regards,
Reclaim Nation

Beoordeeld met 5 van de 5 sterren

A lovely table and chairs for a good…

A lovely table and chairs for a good price. Took a while to arrive but worth the wait

15 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

Thank you so much for your lovely feedback. We’re really pleased to hear you’re happy with the table and chairs and feel they offer great quality for the price. We appreciate your patience while waiting for delivery, so it’s wonderful to know you feel the finished set was worth the wait. We hope you enjoy many happy meals around your new dining set. Team RN

Beoordeeld met 5 van de 5 sterren

What a great selection

What a great selection. Spoilt for choice. I was not disappointed. The quality of the wood is unreal and so beautifully done. I purchased a bed and bedroom furniture and wow I was blown away with the quality. I will never have to replace it. It feels like it will last for ever. Great delivery every time. Dining table next. Thank you to all involved making my dream furniture

8 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

Thank you so much for such wonderful feedback. We’re absolutely delighted to hear how impressed you are with the quality of your new bed and bedroom furniture, and that the craftsmanship has made such a lasting impression. It’s fantastic to know your deliveries have gone smoothly too, and we love hearing that you’re already thinking about coming back for your dining table! Thank you for choosing FW and for letting us be part of creating your dream home. Team RN

Beoordeeld met 5 van de 5 sterren

Beautiful table that will last for years!

Very prompt and attentive customer service. Lovely (brown Dallas) chairs and 6-8 seater Mode table. Easy to put up (table needs 2 people to lift into position due to weight). Love it!

8 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

It’s wonderful to hear how happy you are with your new brown Dallas chairs and Mode table. We’re really pleased our team provided prompt and attentive service throughout your purchase. Great to know the table was straightforward to put together too, and that you’re loving the finished look. Thank you for choosing FW — we hope you enjoy your new dining set for many years to come. Team RN

Beoordeeld met 2 van de 5 sterren

Bad customer service

The product is lovely albeit the table had a raised piece of wood that I am going to have to sand down. My issue with the company is the lack of customer service. I’ve emailed multiple times about issues and had no response.

8 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

Dear Victoria,

Thank you for your review. We’re pleased to hear that you think the product is lovely, but we’re sorry to hear there is a raised piece of wood on the table that needs attention.

We’re also very sorry that you have not received a response from us. We have now located your emails, which had unfortunately gone into our spam folder and were not picked up as they should have been.

This is not the level of service we want to provide, and we completely understand your frustration. Our team will reply to you directly today so we can review the issue with the table and help get this resolved.

Kind regards,
Reclaim Nation

Beoordeeld met 5 van de 5 sterren

Swift arrival

Swift arrival, beautiful item, sturdy, well made, so tactile,easy to assemble, sits 6 with ease......no negatives! Love it

14 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

It’s lovely to hear how much you’re enjoying your new table. We’re so pleased it arrived swiftly and that you’re impressed with the sturdy build, beautiful finish and tactile feel. Knowing it was easy to assemble and comfortably seats six makes it even better. Thank you for sharing such positive feedback — we’re delighted there are no negatives and that you love it. Team RN

Beoordeeld met 1 van de 5 sterren

On 3rd table - order still not correct

Even after a few issues I would have given positive feedback but now my patience has been pushed to limits. I’m on the delivery of 3rd table which is damaged. The bench and table I have do not have matching legs as this was incorrectly changed by them. What frustrates me the most is when you actually speak to someone they promise to call you back but never do. I am left constantly chasing for updates which is beyond frustrating. Now I waiting for an undamaged table with a matching bench not feeling confident

19 september 2026
Review zonder uitnodiging
Logo Reclaim Nation

Antwoord van Reclaim Nation

Dear Cathy,

We’re very sorry to read your review and for the ongoing issues you have had with your order.

Receiving multiple damaged tables is completely unacceptable, and we understand how frustrating it must be to still be waiting for an undamaged table and a matching bench. We’re also sorry that the legs were changed incorrectly, meaning the table and bench no longer match as expected.

We fully appreciate that the lack of follow-up has made this worse. If we say we are going to call you back, that should happen, and you should not be left constantly chasing us for updates.

Our team will review your order and contact you directly to confirm the replacement table and bench.

Kind regards,
Reclaim Nation

Beoordeeld met 5 van de 5 sterren

I chose the Provence table and 2…

I chose the Provence table and 2 chairs. Very pleased with my table and chairs it’s chunky and looks good. Delivery on time and great delivery lads. I’d buy again from Reclaim Nation

4 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

We’re so pleased to hear how happy you are with your Provence table and two chairs. It’s great to know you love the chunky look and feel of the set, and that everything arrived right on time. We’ll be sure to pass your kind words on to the delivery team too. Thank you for choosing Reclaim Nation — we’d love to welcome you back when you’re ready for your next purchase. Team RN

Beoordeeld met 2 van de 5 sterren

Delivery was supposed to be on a Friday…

Delivery was supposed to be on a Friday before it was cancelled, blaming the courier. I asked for it to be delivered the following Friday, it arrived on the Wednesday. Great product but abysmal service and shame the company blamed a third party.

9 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

Dear Barry,

Thank you for your review. We’re pleased to hear that you are happy with the product, but we’re very sorry that the delivery experience let things down.

We understand how frustrating it must have been for the original Friday delivery to be cancelled, and then for the rearranged delivery to arrive earlier than the date you had requested. That should have been handled more clearly.

While delivery is carried out by a third-party courier, we appreciate that this is still part of your overall experience with us, and we’re sorry if it felt like responsibility was being passed on rather than properly addressed.

We apologise again for the poor service and for the inconvenience caused.

Kind regards,
Reclaim Nation

Beoordeeld met 4 van de 5 sterren

Eventually received order very pleased…

Eventually received order very pleased with it, but it took longer to deliver than advertised, no communication until I contacted twice, would have been nice to have been updated on late delivery. Did think it was a scam, but product is excellent and was well worth waiting for.

10 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

Thank you for sharing your honest feedback. We’re really pleased to hear that, despite the wait, you’re delighted with the quality of your order and feel it was worth waiting for. We’re sorry that the delivery took longer than advertised and that you had to contact us twice before receiving an update — we completely understand how frustrating and concerning that must have been. Your comments are appreciated and will be shared with the relevant team so we can improve the communication around delays. Team RN

Beoordeeld met 5 van de 5 sterren

The dining set has added a refreshing…

The dining set has added a refreshing ambience to my living space. The products are of good quality. The The delivery took a while it was worth the wait.

3 september 2026
Logo Reclaim Nation

Antwoord van Reclaim Nation

Thank you so much for your lovely feedback. We’re delighted to hear your new dining set has brought a fresh feel to your living space and that you’re happy with the quality. We appreciate your patience with the delivery and are really pleased to know you feel it was worth the wait. We hope you enjoy many lovely moments around your new dining set. Team RN

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