RedCoach Reviews 5.420

TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Always a reliable company, the only reason it’s not 5 stars is due to the inconsistencies with timing. Sometimes busses are perfectly on time and sometimes they’re like 45 minutes off in the middle of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bus driver was very nice and reminded everyone to not talk loud and interrupt people resting. Unlike other times two times I took the bus the guy next to me was on his phone so loud, and then two girl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Wonderful experience the bus was clean the driver was polite. Just be careful of using the WiFi. There are people on the bus solely to steal your login information. If you get a login request while in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Red Coach have the best drivers in the business. Haven’t met one yet who I didn’t like👌🏾 My only statement of dissatisfaction is that customer service is very slow to respond to texts/emails. Usua... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bus- en touringcarbedrijf
  2. Bus charter
  3. Busmaatschappij
  4. Vervoer
  5. Reisbureau

Geschreven door het bedrijf

RedCoach is the most comfortable way to travel across the Sunshine State,Texas and Georgia. Whether you select first, business or economy class, you will get the full RedCoach experience, where your safety and comfort are priority


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Miss Mary did a fantastic job..I was…

Miss Mary did a fantastic job..I was comfortable the whole time. She’s so sweet and you can tell she cares about her riders. I would love to ride with her again !!

18 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thank you for the 5-star review, Addison! Our goal is always to provide a comfortable and professional experience, and it’s wonderful to know Mary made that happen for you. We appreciate you choosing us, and we look forward to having you back on board with Mary soon!

Beoordeeld met 5 van de 5 sterren

Smooth

Smooth. Affordable. Will def ride again

4 maart 2026
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Antwoord van RedCoach

Thanks for the feedback, Soumalee! We’re so glad you had a smooth experience and found our rates to your liking. We’re already looking forward to your next ride with us!

Beoordeeld met 4 van de 5 sterren

Wonderful experience the bus was clean…

Wonderful experience the bus was clean the driver was polite. Just be careful of using the WiFi. There are people on the bus solely to steal your login information. If you get a login request while in their WiFi. Disconnect before putting in the login information as the prompt might be fake.

7 mei 2025
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Antwoord van RedCoach

Hi Richard, thank you for your kind words about our clean buses and polite drivers! We are so glad you had a wonderful experience. We also truly appreciate you looking out for your fellow travelers by sharing that tip about the WiFi. Your security is very important to us, and we will look into this immediately to ensure all our riders have a safe and secure connection. Hope to see you on board again soon!

Beoordeeld met 5 van de 5 sterren

Good option

Good option

14 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thanks, Prouss! We’re so glad we could be a great option for your travels. We hope to see you back on board again very soon!

Beoordeeld met 1 van de 5 sterren

The bus to Miami airport from NAPLES

The bus to Miami airport from
Naples Florida never arrived on 3/14, I submitted a claim to be reimbursed for the ticket and for $60 I paid to another passenger that offered to drive there previous payment of $60 I sent RedCoach the receipt of that payment and they refused to reimburse me. They disconnected my call 3 times and sent the receipt 3 times and they claimed they didn’t have it, but even if they did they refused to reimburse me.

14 maart 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Hi Marisol, we're truly sorry for the experience on 3/14 and for the frustration in reaching our team. Your original ticket refund has already been processed.

Regarding the $60 for alternative transportation, our accounting department requires an official receipt showing the travel date, time, route, and your name to process a reimbursement.

Please send that to wecanhelp@redcoachusa.com, and we'll make sure it's reviewed right away. Thank you for your patience!

Beoordeeld met 3 van de 5 sterren

Service 7063 from TLH TO MIA

Service 7063 from TLH TO MIA, Bus 2716. Have used this service for around 6 years. Never have had the driver have me pull out my luggage from under the bus. Was told “what are you waiting for?” Despite my luggage being way in the back of everyone elses. Rude and not appreciated after a 8 hour trip.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing experience

Very clean and quiet wifi is very strong

11 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thank you so much for your kind words! We’re thrilled you enjoyed the quiet atmosphere and our fast Wi-Fi. It was a pleasure having you, and we hope to see you again soon!

Beoordeeld met 4 van de 5 sterren

So far so good!

So far so good!
Quite on time
Kind driver.... clean washrooms. Wish the seats were more spaced out or the business buses could start sooner in the day.

9 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Hi Rajani, thank you for your feedback! We're glad you enjoyed our punctual service, clean facilities, and friendly driver. We also appreciate your suggestions regarding seat spacing and Business Class schedules; we’ll definitely share this with our team to help us improve. We hope to see you on board again soon!

Beoordeeld met 5 van de 5 sterren

comfortable seats

Unlike other buses RedCoach is actually very comfortable... The drive is very relaxing and calm.... I loved the experience.

8 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Hi Sanskriti, thank you so much for your kind words! We’re thrilled to hear you had such a relaxing and comfortable experience with us. It’s our goal to make every journey a pleasant one, and we look forward to welcoming you back on board soon!

Beoordeeld met 5 van de 5 sterren

On time, clean & comfortable coach

On time, clean & comfortable coach. The drive was smooth & safe.
Thank you.

9 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Hi Amol, thank you for the great review! We’re happy to hear you had a smooth, safe, and comfortable journey with us. We look forward to seeing you on your next trip!

Beoordeeld met 5 van de 5 sterren

Tammy great driver!

The ride from UTA to Dallas was awesome with Tammy! She was a fabulous driver and the bus was on time/early! No complaints-great ride! Thanks, Tammy!

5 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Hi Al, thank you for the great review! We’re so glad you enjoyed the ride to Dallas with Tammy. We’ll be sure to share your kind words with her. We look forward to seeing you on board again soon!

Beoordeeld met 5 van de 5 sterren

The service was great

7 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thank you so much for your kind words, Eugenio! We are thrilled to hear that you enjoyed our service, and we truly appreciate you taking the time to leave us such a great rating. We look forward to seeing you again soon!

Beoordeeld met 3 van de 5 sterren

Great Buses and drivers

Great Buses and drivers. Just sooo cold the AC is always maxed.

6 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Hi Luna, thank you for your review! We're glad to hear you appreciate our buses and drivers. We also appreciate your feedback about the A/C — we understand it can sometimes feel too cold, and we'll share this with our team to help improve temperature comfort on board. Hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience - Veronica was a great driver, very friendly, super comfortable bus, lots of leg room, WiFi was great and the bus even arrived earlier than expected!

6 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thank you so much for the wonderful review, Jacob! We are thrilled to hear you had such a great experience. It’s fantastic that you enjoyed the comfort of the bus and our WiFi, and we’ll be sure to share your kind words with Veronica—she’ll be so happy to know she made your trip special. We love hearing that we got you to your destination early and comfortably, and we can’t wait to welcome you back on board soon!

Beoordeeld met 5 van de 5 sterren

Voucher had expired but they were able…

Voucher had expired but they were able to extend it for me which I really appreciated. Messaging and email response is slow but they pick up the phone very quickly during business hours. The ticket was pricy but we'll worth it. The bus was a "first class" bus in a 2-1 configuration with recline and power outlets.

4 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thank you so much for your feedback, V Lor! We are so glad we could help with your voucher extension and that you found the "first class" experience—especially the 2-1 seating and extra comfort—well worth it. We truly appreciate your patience with our messaging response times and are happy our phone support could assist you quickly. It was a pleasure having you on board, and we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Booking process n service both r exelent

4 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thank you so much for your kind words, Shakil! We are thrilled to hear that you found both our booking process and service to be excellent. Providing a seamless experience from start to finish is always our goal, and we truly appreciate you taking the time to share your feedback. We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Good experience I just wanted to write…

Good experience I just wanted to write that the WiFi was working lol

3 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thank you so much for your feedback, Kay! We are so glad you had a good experience with us, and we definitely appreciate the shout-out for the WiFi—it’s great to know it was working perfectly for you! We look forward to seeing you on board again soon.

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing! They even give you coffee. Very nice employees.

3 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thank you so much for the amazing review, Matthew! We are so happy to hear you enjoyed the coffee and had a great experience with our team. We pride ourselves on our friendly service, and it’s wonderful to know our employees made you feel welcome. We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Great estuvo muy bien

2 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

¡Muchas gracias por tu comentario, Rocio! Nos alegra mucho saber que todo estuvo muy bien y que tuviste una gran experiencia con nosotros. ¡Agradecemos mucho tu apoyo y esperamos verte de nuevo pronto!

Beoordeeld met 5 van de 5 sterren

Chris such a nice guy.Always with a…

Chris such a nice guy.Always with a nice smile and very polite and always smells like downy.

2 april 2026
Review zonder uitnodiging
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Antwoord van RedCoach

Thank you so much for the lovely review, Iris! We are so happy to hear that Chris took such great care of you. We’ll be sure to pass along your kind words about his polite service and his great smile. We look forward to seeing you again soon.

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