Refreshment Systems Ltd Reviews 

I recently had the pleasure of interacting with Michelle at RSL while leasing a coffee machine for my business, and I can’t say enough good things about her service! From start to finish, Michelle made the entire process incredibly easy and seamless.

RSL take a partnership approach working proactively with the university. Machines are well serviced and any issues responded to quickly. The account manager is responsive and helpful.

After filling the refund form, they said that they had no control over a specific machine (lie, it's their machine).

I'm sure that if someone broke their machine after getting scammed by them, their response would be very different...

Bought a drink in mayday Hospital xray department. Paid with credit card and money was taken from my account but did not get my drink. Rang the number and assured me money won't be taken as pending. That was a lie as they have taken the money. Its inland with with my bank to recover the money. Never trust this company

A professional reliable friendly company .

No issues at all with the company or service we receive just the machines are really old and receive lots of complaints from visitors about not getting the correct drink/snack or losing money which is bad due to these machines are the only facility for visitors so ideally needs to be updated.

Efficient, friendly service

Refreshment Systems - delicious people doing an outstanding job for all things vending. If you need good service, friendly folks to deal with and great value for money, then talk to RSL. We did, and we are delighted with every aspect of our business with them.

Refreshment Systems Ltd are an outstanding Company with Customer Service at the top of their priority list.
The provide an outstanding range of beverages and respond very quickly to our orders.
The National Fluid Power Centre will always use RSL.
Regards John R Savage NFPC Managing Director

I simply cannot understand any negitive comments on here. had my machine a year now and every time I have called with any problem big or small they have dealt with it. I have to praise Kevin wood and Neil who are on hand even after hours. I call the office or messge these engineers direct. They are billiant. Polite and very very helpful. Will be 100% having another vend machine off these guys.

Just had a full site with machines installed. Brilliant service. From the communication with Michelle the BDM, to install, really respectful of the property, helped move old machines. The hot vend drinks machines look amazing and taste great. All happened in one day and seamless to the people on site other than the improved quality. Amazing company to deal with and we have a lot of machines!

We have used Refreshment Systems for many years now and always had a good service. We have now just upgraded our drinks machine and added in a snack machine to offer our employees better and more choice. Jill looked after us really well giving us a good, competitive quote and visited us to talk through and look at the area we were planning on using for the new canteen. The new machines arrived on time and were up and running quickly and all the employees are now enjoying the new options they are now being offered. Thank you for such a good service.

Having worked with Refreshment systems for around 5 years, we have always received a 5 star service. Michelle Jordan always go out of her way to help and accommodate all our ever changing business demands - and I really value our relationship we have forged over the years. Dave one of your engineers who helps within the LCC account is fabulous , always delivers service with a smile and goes that extra mile,

Great company!
Helpful, reliable, understand your needs, never let our business down in 13 years !