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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Good customer service, but if you are in a hard water area really don’t try these. They left a dreadful white film on metallic surfaces which was hard to remove afterwards. Very disappointed. ☹️

Beoordeeld met 3 van de 5 sterren

Fragrances are nice. However, I've found they don't dissolve very well leaving the occasional residue mark on clothed and undessolved beads in the door well. I have reduced the number of beads, by hal... Toon meer

Beoordeeld met 5 van de 5 sterren

I have tried out the re:gn fabric softener sheets (fresh linen scented) and am very pleased with them. I just use half a sheet at a time, tear that in half and add it it the SimplyEco laundry sheets (... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve been happy with the products I’ve had , reusable bamboo towels instead of paper one, soap sheets , bin bags foil. Have also sorted out Any queries I’ve had. Disappointed to read a Trust pilot h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

300 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Great products

Great products
I love the Laundry sheets, so easy no measuring just pop the straight in the machine. I also use the Bamboo face clothes, these are so beautifully soft and absorbent.
Everything is delivered quickly and well packaged. I can definitely recommend this company’s products.

23 april 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Left me with bad cuts

I decided I would give this razor a go, as it seemed a better alternative to normal razors. It is meant to leave you with really smooth skin but has cut me we worse than normal razors, even with being gentle on the skin as I’d never used it before.disappointing as i know something like this this is a great investment especially for the environment

16 juli 2024
Review zonder uitnodiging
Logo REGN

Antwoord van REGN

Thank you for sharing your experience with our re:gn
safety reusable razor. We appreciate your commitment to finding environmentally friendly alternatives and are sorry to hear that your experience did not meet your expectations.

Our razors are designed to provide a smooth shaving experience while being kind to the environment. However, we understand that they are quite different from traditional razors and can take some getting used to. We recommend starting with a very gentle approach and allowing some time to adjust to the new technique.

We genuinely believe in the potential of our razors to be a great investment for both personal care and the environment, and we want to ensure you have a positive experience.

Beoordeeld met 5 van de 5 sterren

Just wonderful!

I have purchased a range of products from Regn so far, from period items to bathroom cleaning products and kitchen eco tools. All of them are great and will definitely purchase again from this company. I am happy to have found a serious, local option to environment friendly products. Shipments are always quick and well packed, well done!

6 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is my new favourite scent booster

This is my new favourite scent booster. I bought a variety of scents and they are all wonderful! So far, they’ve all washed out well in cold wash, which is not always the case for Lenore or other big brands. The base of Regn is cornstarch, so I love knowing that. I will continue to buy these boosters!

17 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent website supported by an…

Excellent website supported by an excellent choice of products. Good job Regn, I even bought items from brands I had not heard of before as I continue to buy cleaner less toxic products for me and the earth!🌍 It’s nice to find a company like yours. Thank you.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivered quickly

Delivered quickly. Really happy with the reusable makeup pads. The soft ones are perfect for my eyes and the slightly rougher ones (although still soft) are great for the face, gently exfoliating as you clean. They are a good size and come in a fantastic string bag, perfect for popping all the dirty ones into the washing machine in. I bought two sets so keep all clean in one, then used ones in the other to be tossed in the washing machine all together. Not washed them as yet so don’t know how they will come out but so far really happy.

17 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great!

I was very skeptical I already use period underwear that is brill but always have a need for pads. Used these this time round they are brill. Very comfortable do not make you itch like pads do. No leaks- I am very heavy.
A happy customer

17 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Truly dreadful customer service

Truly dreadful customer service. Willing to refund a faulty razor (no complaints on that) but not pay for the return postage of the associated razor blades that can no longer be used as they were to go with the unusable razor.
A customer should not be out of pocket for a faulty item, and the blades were for with use with the faulty item and they would have been returned with the faulty razor.
My main complaint is the signing off of an email 'this will be the last email on the matter'.
AVOID.
Customer is not the priority here. That tone should never be used.

16 juli 2024
Review zonder uitnodiging
Logo REGN

Antwoord van REGN

Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience with re:gn.

We are glad that you appreciated the refund for the faulty razor. Our aim is always to resolve such issues promptly and fairly.

Regarding the razor blades, while we understand your frustration, these blades are universal and can be used with any safety razor, not just the one you purchased from us. As per our policy, we require the return of the blades at the customer's expense when they are not faulty. This is standard practice for many retailers.

We strive to communicate clearly and politely, and we regret if the tone of our final email was not to your satisfaction. Our intention was to provide a clear and final resolution after several exchanges.

Customer satisfaction is very important to us, and we regret that we could not meet your expectations on this occasion. We will use your feedback to improve our service and ensure better communication in the future.

Best regards,

The re:gn Team

Beoordeeld met 5 van de 5 sterren

Surprising quality for the price point

Great delivery turnaround and the product it’s self (safety razor) is fab. Really can’t fault it and the price well half the price if others. Beautiful rose gold … heavy weight handle feels quality.

26 maart 2024
Beoordeeld met 5 van de 5 sterren

Zero complaints!

Paid the extra for 1-2 day delivery, had an email the same day saying that my parcel had been sent. Love the items I bought, have zero complaints about them, or REGN at all :)

25 maart 2024

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