Now using Cheeky Panda kitchen roll, tissues plus the unbleached toilet rolls. All made from bamboo (quick growing grass), rather than trees. All just as effective, soft, absorbent etc as the top bran... Toon meer
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The products are excellent and to know that we're not using trees makes it even better! Whenever I have a query, I receive a response very quickly. The fact that the toilet rolls and tissues are deli... Toon meer
Loo roll delivered on demand, what more could you want? I have been buying from Cheeky Panda since the COVID-19 lockdown and they communicate really well. I get a notification when my subscription is... Toon meer
Bedrijf heeft geantwoord
I would like to give a better review as I consider myself a loyal customer, but I have two issues.... Firstly as a disabled person with eyesight issues, I find it frustrating having to email as there... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re on a mission to shake up sustainability, one planet-friendly swap at a time. From your bathroom to your beauty routine, we make eco choices easy, obvious, and a little bit cheeky. 100% bamboo, 0% greenwashing. Just guilt-free goodness for people who care.
Contactgegevens
Lower Thames Street 10, EC3R 6AF, London, Verenigd Koninkrijk
- customer.services@cheekypanda.com
- thecheekypanda.co.uk
4,6
Uitstekend
712 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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The products are excellent
The products are excellent and to know that we're not using trees makes it even better! Whenever I have a query, I receive a response very quickly. The fact that the toilet rolls and tissues are delivered to my door is greatly appreciated - no carrying bulky items back from the supermarket. And no running out as the subscription system also gives you a better deal. What's not to like?!
7 oktober 2026
Review zonder uitnodiging
Excellent products, outstanding customer service.
Now using Cheeky Panda kitchen roll, tissues plus the unbleached toilet rolls. All made from bamboo (quick growing grass), rather than trees. All just as effective, soft, absorbent etc as the top branded wood pulp products, but far more environmentally friendly, and so much kinder to sensitive, eczema prone skin. Customer service is genuinely excellent -Dorota listens, monitors and resolves - in a really efficient - yet kindly, friendly manner. Thank you Dorota.
6 oktober 2026
Review zonder uitnodiging
Really pleased with Cheeky Panda
Really pleased with Cheeky Panda! 🐼
There was a mix-up with my order and I didn’t get the kitchen rolls, but their customer service was brilliant and they sorted it out really quickly.
And I have to say, I’m actually really impressed with the kitchen roll! 😂 It’s really strong and doesn’t just fall apart when it gets wet, which I was pleasantly surprised by. I wasn’t expecting to get this excited about kitchen roll, but here we are.
Really happy with the products and the customer service. I’ll definitely be ordering again! 🐼
1 oktober 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hi Sam,
Thank you so much for such a lovely review!
We're so sorry about the mix-up with your order, and we're really glad we were was able to solve this quickly for you.
We're delighted you've been so impressed with the kitchen roll. We love that you're excited about it, as we are too! It's made to be strong when it matters, so it's great to hear it's holding up when wet.
Thank you for choosing us, and we can't wait to see you again!
Kind regards,
Dorota
Great place to play for babies
Great place to play for babies, toddlers and kids. Good atmosphere, friendly staff, very good food and coffee.
3 oktober 2026
Review zonder uitnodiging
Good product and timely delivery
Delivery was on time. The products (loo rolls and kitchen towels) are strong and last a long time. No regrets.
1 oktober 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hi Corinne,
Thank you so much for taking the time to leave us a review! We're so pleased to hear your delivery arrived on time, and that you're finding our loo rolls and kitchen towels strong and long-lasting.
It really means a lot to know you have no regrets. Thank you for choosing Cheeky Panda!
Best wishes,
Donia
Loo roll delivered on demand
Loo roll delivered on demand, what more could you want? I have been buying from Cheeky Panda since the COVID-19 lockdown and they communicate really well. I get a notification when my subscription is due, so if I don’t need them yet, I can postpone it. Have done this a lot lately as upgraded to double rolls and a box of 48 lasts around 4-5 months (3 adult household). Also you can login to the portal and order sooner if you run low.
No putting your finger through the paper either, it’s very sturdy and soft and I wouldn’t go back to supermarket or branded lol roll now. Plus I’m helping the environment, a win-win situation.
1 oktober 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hi Rosey,
Thank you so much for such a lovely review, and for being part of the Cheeky Panda family since lockdown! It means the world to us.
We're delighted to hear the subscription reminders and the flexibility to postpone or order sooner are working so well for you, and that the double rolls are lasting your household so long. We're also so glad you find them sturdy and soft, with no fingers through the paper!
Thank you for choosing us and for helping the planet along the way. A win-win indeed!
Best wishes,
I would like to give a better review as…
I would like to give a better review as I consider myself a loyal customer, but I have two issues.... Firstly as a disabled person with eyesight issues, I find it frustrating having to email as there is no telephone option which is both time consuming and annoying, plus, the toilet rolls used to come in a pack that had an easy to open seal, but now the packs are glued shut and I struggle to open them.... I have raised this with customer support, but doubt Cheeky Panda will ever go back to using the paper seals which were not only easy to tear open, but also gave the product a quality feel.....
21 september 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hello Steven,
Thank you for your honest feedback.
We’re genuinely sorry that these changes have made things more difficult for you.
We’d really like the opportunity to help and improve your experience. Your feedback about the packaging and accessibility is important to us, and we’ll make sure it is passed on to the relevant team.
Thank you again for your loyalty and for taking the time to share this with us.
Kind regards
Dorota
Absolutely love love love this product
Absolutely love love love this product. For the first time in 36 years i have been comfortable, secure and confident on my periods. I dont feel rubbish or "dirty". These products are like wearing silk. And the best part is they are super absorbant, and work in line with my ethical morals and beliefs. I would never switch now.
12 januari 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hello Fay,
Thank you so much for your incredibly kind and heartfelt review.
It genuinely means a huge amount to us to hear that our products have made such a positive difference to you and have helped you feel comfortable, secure and confident.
Knowing that our products can make a real difference to people like you is exactly why we do what we do. Your words truly mean more than you know, and we’re so grateful that you’ve chosen The Cheeky Panda.
Thank you again for taking the time to share your experience with us. 💚
Kind regards,
Donia
I was pleased to have found this Eco…
I was pleased to have found this Eco supplier of paper products during COVID (shortage of toilet paper!) I’ve been having delivery of toilet paper ever since then. The delivery always arrives as stated but can be paused or delayed as needed. Very importantly it good quality and ECO friendly.
21 juli 2026
Antwoord van The Cheeky Panda
Dear Frances,
Thank you so much for your lovely review and kind words!
It means a lot to us that you discovered Cheeky Panda during COVID and have stayed with us ever since. We really appreciate your continued support and your recognition of both the quality of our products and our eco-friendly mission.
Thank you for being such a loyal member of our Panda family!
The Cheeky Panda Team
1st Class Customer Service
I'm a bit heavy-handed and therefore need tough loo paper, so when I saw Cheeky Panda's bamboo offering I had to take a look. My preference is for quilted, so I ordered a box.
I received delivery a few days later, but unfortunately I had been sent non-quilted. A quick email exchange later, and Dorota had arranged a replacement, which arrived within a couple of days.
Excellent service, absolutely 1st class customer service, and the loo rolls are fantastic.
20 augustus 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hi Andy,
Thank you so much for the fantastic review! 🐼
We’re sorry about the initial mix-up with your order, but I am delighted I was able to get it sorted quickly and that your quilted loo rolls are now a hit!
I really appreciate your kind words about our customer service and products. Thanks for choosing Cheeky Panda!
Kind regards
Dorota
The best toilet roll I've ever used
The best toilet roll I've ever used. I can experience bleeding piles, IBS and general soreness, so I use wype gel and this paper works with it very well.
It doesn't disintegrate when I wipe my vulva, which sadly happens often with other brands of toilet roll. It's soft and reliable and I feel reasurred when using it that it will do it's job and not do me harm.
25 augustus 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hi Sarah,
Thank you so much for sharing your experience with us! 🐼
We’re delighted to hear that you find our toilet paper soft, reliable and comfortable to use. It means a lot to know that our product gives you that extra reassurance and confidence.
Thank you for choosing Cheeky Panda and for such a lovely review!
Kind regards
Donia
Amazing Products!!!
I absolutely love Cheeky Panda products and! I’ve suffered with eczema and extremely sensitive skin for years, so I’m always really careful about what I use. Cheeky Panda is the first brand I’ve found that doesn’t irritate my skin, which honestly means so much to me!
The bamboo products are so soft and gentle, making them perfect for sensitive skin.
I’m genuinely so thankful for Cheeky Panda and the products they create. Finding something I can use without worrying about irritating my skin has made such a difference. I couldn’t recommend them enough!
Amazing customer service from Dorota too- thanks so much!
19 augustus 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Thank you so much, Jade, for your incredibly kind and thoughtful review! 💚
Reading your story really touched us, and we're so happy to hear that our bamboo products have made such a positive difference to your sensitive skin. Knowing that we've helped make everyday life a little easier is exactly why we do what we do.
Thank you as well for your lovely words about our customer service, it was an absolute pleasure to help you.
We truly appreciate your support and recommendation, and we're so grateful to have you as part of the Cheeky Panda family.
Warmest wishes,
Dorota
Customer Service is the best at Cheeky Panda 🩷♥️
So my initial delivery of paper towels didn’t up, thanks to Evri. Dorota immediately arranged another delivery which arrived in good time. Cheeky Panda products are the best, as is their customer service. So refreshing. Thank you Dorota 🩷♥️🩷♥️🩷♥️🩷♥️🩷♥️
4 augustus 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hi Nicola,
Thank you so much for taking the time to leave such a wonderful review.
Your kind words have absolutely made my day! 💚 I'm so pleased we were able to get everything sorted for you after the issues with the courier.
It's lovely to hear that you're enjoying our products and that you were happy with the customer service you received. Reviews like yours mean so much to our team, and they really do make all the hard work worthwhile.
Thank you again for your support and for choosing The Cheeky Panda. We hope to keep you smiling for many more deliveries to come!
Warmest regards,
Dorota
Excellent company, excellent products
I love cheeky panda oversized loo rolls (the bamboo tissues too) - the paper quality is excellent, a decent thickness, but not too thick, and having the subscription means we never run out and never have to think about whether we have enough in the house. I previously subscribed to ‘who gives a crap’ and a naked bamboo loo roll brand which escapes my memory but Cheeky Panda loos rolls are far superior and I like the fact they come naked in their box
8 augustus 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hi Sam,
I just wanted to say a huge thank you for taking the time to leave such a lovely review.
Reading comments like yours really makes our day, and the whole team will be delighted to hear your feedback.
We're so pleased that you're enjoying our oversized bamboo toilet rolls and tissues, and it's wonderful to hear that your subscription gives you one less thing to worry about. It's also incredibly rewarding to know that, having tried other bamboo toilet paper brands, you feel our products stand out in terms of quality.
Thank you as well for mentioning our unwrapped rolls – we're glad you appreciate the minimal packaging and our commitment to reducing waste.
We truly appreciate your support and your kind words. Customers like you make all the hard work worthwhile.
Thank you again for being part of The Cheeky Panda family!
It’s always easy to find what I’m…
It’s always easy to find what I’m looking for and get it sorted. The product the Quited Bamboo toilet paper is fantastic and so much better than the old stuff we send to use. My only gripe is with the delivery firm you use, Evri. They seem to hold onto the product a few days longer than they really need to and a good delivery depends on their driver. Sometimes it’s good & sometimes they just leave it at the door, yes leave it. They take a photo then go without knocking or ringing the Ring door bell that has seen them do this. A few times a neighbour has texted saying “do you know there’s a box at your door” 😳🤷♀️.
20 juni 2026
Antwoord van The Cheeky Panda
Hi there,
I just wanted to say a huge thank you for taking the time to leave such a wonderful review.
It really means a lot to us, and we're so pleased to hear that you're enjoying our Quilted Bamboo Toilet Paper and that you find both our website and subscription service easy to use.
Thank you as well for your honest feedback about Evri. We're sorry to hear that the delivery experience hasn't always been what it should be. We completely understand how frustrating it is when parcels are left without the driver knocking or ringing the doorbell. Your comments are incredibly valuable, and we'll be sure to pass this feedback on to our courier account manager as we continue to work with Evri to improve the delivery experience for our customers.
Thank you again for your support and for being a valued Cheeky Panda customer. Reviews like yours really do make a difference to our small team.
Warmest regards,
Donia
Antwoord van The Cheeky Panda
Hi Karen,
I just wanted to say a huge thank you for taking the time to leave us a review.
We're delighted to hear that you're enjoying our products and that you find them to be good quality and long-lasting. Feedback like yours means a great deal to our team and reminds us why we do what we do.
Thank you again for your support and for choosing The Cheeky Panda. We really appreciate you taking the time to share your experience.
Warmest regards,
Best quality and great customer service
It's very convenient to get the bundle of toilet paper, kitchen rolls and tissue boxes. They last a while and they have the best quality compared to other brands I have tried off supermarket, amazon, etc. The customer service is really fast to respond. We had an issue where Evri failed to deliver at our address but their customer service agent re-sent it with a different courier right away.
10 juli 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Hi Nicolas,
I just wanted to say a huge thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you're enjoying the convenience of our bundle and that you feel our toilet paper, kitchen rolls and tissues are the best quality compared to other brands you've tried.
Thank you as well for your kind words about our customer service. It means a great deal to hear that we were able to resolve the delivery issue quickly by sending your replacement with a different courier. We'll be sure to share your feedback with the team, it will really make their day.
Thank you again for your support and for choosing The Cheeky Panda. Reviews like yours really do make a difference to our small team.
Warmest regards,
Dorota
Best quality and value for money
I had used Cheeky Panda toilet roll before, but wanted an easy way to make sure we never got down to the last roll in the house. Finding a discount code on Instagram made setting up a subscription even better. After a small hiccup with delivery, which was solved quickly and easily by the fantastic customer service team, my box arrived and having also ordered the sample box, I found the double length rolls to be the best quality and value for money toilet rolls I've ever bought. (The tissues are also excellent quality) Highly recommended
22 juli 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Dear Karen,
Thank you so much for your amazing review!
We're delighted to hear that your subscription has made it easy to keep your home stocked up, and it's wonderful to know you found a discount code to get started. We're also really pleased that our customer service team was able to resolve the delivery hiccup quickly.
It's fantastic to hear you're enjoying our Double Length Toilet Rolls and tissues, and that you've found them to be such great quality and value for money.
Thank you for your recommendation and for choosing The Cheeky Panda. We really appreciate your support and look forward to keeping you stocked up for many more deliveries!
Warm regards,
Dorota
Period pads
I was very pleasantly surprised with the panda pads , They are well priced and very comfortable, Would 100% purchase these again
13 juli 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Thank you so much for your wonderful review!
We're thrilled to hear that our Panda Period Pads exceeded your expectations. Knowing that you found them comfortable, great value for money, and worthy of purchasing again means the world to us.
Thank you for giving them a try and for recommending them. We look forward to supporting you again soon!
Warm regards,
Great customer support when things go wrong
I have always found Cheeky Panda a great company to buy from, but the real test is their response when things go wrong. My latest order was mis-delivered, but Cheeky Panda replaced it straight away and made sure it arrived ok.
3 juli 2026
Review zonder uitnodiging
Antwoord van The Cheeky Panda
Thank you so much for your lovely review and for your continued support!
We're delighted to hear that you've had such positive experiences with The Cheeky Panda. While we always aim to get every order right the first time, we're pleased we were able to resolve the delivery issue quickly and get your replacement to you.
Thank you for recognising our customer service, it really means a lot to us. We look forward to continuing to serve you in the future!
Warm regards,
Dorota
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