Horrible delivery and customer service. I placed my order 2 weeks ago. There hasn’t been a status update in 5 days. I placed this order for an important event I am attending. Now I have to go som... Toon meer
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Lees wat reviewers zeggen
Non sono per niente soddisfatta. Scarpe non utilizzabili. Il numero di scarpe non corrisponde… almeno due numeri troppo piccola rispetto alla taglia dichiarata sulla suola. Materiale scadente e arriva... Toon meer
I absolutely do not recommend this company. If you want to loose your money don’t buy from Renovation. I ordered a pair of sandals on August 20, 2026, today is September 17,2026 and I still have not r... Toon meer
After reading horrendous reviews,I feared the worst when I ordered my Saucony trainers….pleasantly surprised,perfect fit and look great
1,8
Slecht
40 reviews
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Order never received
Order a hat over a month ago. Never received it. Delivery company (UniUni, whoever that is) claims attempted deliver and it was return to warehouse. They claim to do a second delivery but did not. Renova Fashion told me they would send a second reorder, which they have not. Will dispute charges with Credit Card company
5 maart 2026
Review zonder uitnodiging
Antwoord van Renova Fashion
We sent you proof of delivery with a picture of said delivery. We even processed a full refund for you. I'm sorry the postal service lost the package, but that is not on us, and we took care of you on our end.
This is to everyone who's trying to…
This is to everyone who's trying to order from Renova fashion .please don't waste your money nor your time this place a fraud. They never sent my package to me and never returned or refunded my money be aware of this website
12 februari 2026
Review zonder uitnodiging
Mint colored bow with olive shoe.
It took a month to get it. I ordered the celery colored shoes and received them in a bag misshapen. The bow is mint green and the shoe itself is olive colored! Hideous combo!
23 februari 2026
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Waiting for items for more that 25 days…
Waiting for items for more that 25 days . No customer assisting or answer email ... terrible company . never again
16 februari 2026
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Total scam...Product comes from…
Total scam...Product comes from China...Paid supplement for express delivery still took 12 days...
Bought 2 polos advertised as Cashmere...When it arrived both didn't fit as they sent the wrong size...Product has no labels attached or info about the product or washing instructions.I wrote to them and asked for a "call tag" as I didn't want the product. They answered and proposed that I kept the goods at 50% off.If I did not want that, They said that I had to pay the shipping back...I refused and asked why I needed to pay the shipping when they sold me a product that was not what I thought I was getting and they sent the wrong sizes...They asked and I provided pictures with the size tag stuck on the plastic wrapping..Never heard anything after my request for an answer...Advising my CC company to get a refund...
12 februari 2026
Review zonder uitnodiging
I ordered two utility jackets one army…
I ordered two utility jackets one army green and the second one camouflage, I received two camouflage jackets unacceptable
1 februari 2026
Review zonder uitnodiging
Antwoord van Renova Fashion
Instead of posting a 1-star review, it would have been nice to give us the opportunity to make it right. Had you reached out to support we would have sent a replacement for free. We're human and mistakes can happy in the warehouse. I'm sorry this happened, but give us the opportunity to make it right. Thanks!
UNDER SIZED SHOES, NO BACK UP
Ordered size US10 sneaker and after a lengthy wait they arrived. There US10 was undersized. I always use US10 which should be slightly larger than UK10. These sneakers were like a US9.
They refused an exchange and offered a 50% discount if I bought another pair. NOT HAPPY .
DODGY SERVICE, SLOW DELIVERY AND BAD SUPPORT. DO NOT USE THIS COMPANY
2 februari 2026
Review zonder uitnodiging
Scam company
I placed an order on November 28th, 2025. When I had not received the order after 3 weeks, I emailed the company to find out when it would ship as it was a Christmas gift. They responded it would ship when the product was available. I requested a refund and received no response or refund. I have since emailed them multiple times and still have yet to receive a response or my money back
28 november 2025
Review zonder uitnodiging
Antwoord van Renova Fashion
Hello, I don't see an order with your name in our system. We are definitely not a scam, and would 100% refund if you requested. Reach out to support@renova-fashion.com with your order number and I will personally be looking for this. If what you're saying is true, I'll personally make it right. Thank you!
New shirts
Was on holiday in the US for a month. I really needed some shirts and found Renova on FB. Got a couple a couple weeks later and they’re great. Now home with me in Aus lol. Cheers
18 januari 2026
Review zonder uitnodiging
Ordered what looks like nice sweaters …BUT
Ordered what looks like nice sweaters in XS .
received 21 days later wrong size S , far too big .
now the fun or nightmare to return it , the seller trying to make a deal not for you to return the merchandise . refusing to pay the return cost .
second , the fabric all synthetic .
29 december 2025
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1 estafadores
1 , El producto mala calidad
2 , la talla no es la adecuada
3 , at3nciin al cliente pésimo, malo, horrible
4 , quier3n negociar contigo q compres otro producto a mitad de precio para tu crédito
5 , Nunca vompren en esta página, primera vez que lo hago y nunca dan el crédito tuve que hacer una disputa con el banco
6 , son unos estafadores
10 december 2025
Review zonder uitnodiging
I ordered 2 sweaters and the quality…
I ordered 2 sweaters and the quality was just as stated and surprisingly fit well as I was worried I should have ordered up a size. So I'd say if you're worried, in my experience it was true to size and I'm pleased. Will definitely be ordering a few Christmas gifts for my daughters from here.
3 november 2025
Review zonder uitnodiging
I'm happy with my purchase
I only came to leave a review, because I looked them up on here AFTER ordering so I was concerned. I wanted to ease the mind of anyone else who maybe has ordered. I ordered 2 sweaters and they both arrived as advertised. There's always good and bad in every company, my experience was good so I hope this helps.
21 oktober 2025
Review zonder uitnodiging
Please do not get scammed like I was
Please do not get scammed like I was. I ordered two pairs of shoes. The quality is so poor. They did not even come in a box. I want to return them. They do not pay for returns or send you a return address label. They gave me a return address I had to spend over $11 to send it back and the return was sent back to me saying it was unable to send it to the address. It was a fraudulent address. I am now fighting with the company to get my money back. I am out over $85. I cannot even find a phone number to call these people. I did file a complaint with the federal bureau.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Renova Fashion
Hey Tammy, I hate to hear you had a less than satisfactory experience. We recently went through a change of staff with our customer support and unfortunately a team member was giving the incorrect return address to customers. This issue has been rectified. As far as the quality of the shoes, we do in house quality checks in our warehouses before items are shipped. Of course human error is still possible, but if you've reached out to support@renova-fashion.com you should not have an issue getting a refund if you're unhappy. I will have someone reach out to you, Thanks for your understanding!
I ordered a pair of shoes for my…
I ordered a pair of shoes for my husband. They were not the quality I expected so I requested to return them. I received a message from Customer Service with the return address. I mailed these shoes and they were returned back to sender; attempted- Not Known! I will never order from this company again! It has been nothing but a HASSEL
16 oktober 2025
Review zonder uitnodiging
Antwoord van Renova Fashion
Hey Cherita, I hate to hear you had a less than satisfactory experience. We recently went through a change of staff with our customer support and unfortunately a team member was giving the incorrect return address to customers. This issue has been rectified. As far as the quality of the shoes, we do in house quality checks in our warehouses before items are shipped. Of course human error is still possible, but if you've reached out to support@renova-fashion.com you should not have an issue getting a refund if you're unhappy. I will have someone reach out to you, Thanks for your understanding!
Great quality, but way undersized. Don't trust the sizing. It's not true.
Great quality, but the sizing is not right. Way too small. I'm a bonfide 2X. I ordered a 2X jacket. I got a medium.
9 oktober 2025
Review zonder uitnodiging
Antwoord van Renova Fashion
Hey Dr. Enoch, I apologize to hear you received the incorrect size. Again, there is sometimes human error within our staff and while we would hope it never happens, that's unrealistic to think. We're more than happy to reship your order or offer a different solution. Please reach out to support@renova-fashion.com and give us the opportunity to make it right.
This site is selling fake goods
This site is selling fake goods. The Sebagos sold are definitely fake copies even with mistakes on the logo. Poor leather and stitching quality.
5 augustus 2025
Review zonder uitnodiging
Antwoord van Renova Fashion
Hey Frederick, I'm sorry to hear you were not satisfied with your order. We actually stopped offering this specific product after learning our supplier was not completely truthful with quality. Feel free to reach out and give us the opportunity to make this right at support@renova-fashion.com. Thanks!
Antwoord van Renova Fashion
We 100% are not a scam, and would love to hear why you feel so, if you had a bad experience with our company, we would love the opportunity to make it right. Please reach out to support@renova-fashion.com and give us that opportunity. Thank you!
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