reskinned.clothing Reviews 

47
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased x2 Finisterre coats at an excellent price. Both have had minor repairs which you have to really stare to believe they are there! I’ve used Reskinned several times now to purchase items a... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered for the second time and both my experiences were positive. I like that fact that you can get branded items for a fraction of their original price, in a reliably good condition. Selection is of... Toon meer

Beoordeeld met 1 van de 5 sterren

I would rate it ZERO, if there was an option... I came across their takeback scheme when looking for school shoes on the Kickers website. All sounded simple and straight forward. However, after I sen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service throughout. My Dryrobe is like new - no sign that it isn’t Excellent value for money and great service throughout.

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

At Reskinned, our mission is to make buying pre-loved fashion feel just as good as shopping new. By partnering with brands like Sweaty Betty, Finisterre, Oliver Bonas, TALA, Hush, Seasalt Cornwall, Kickers, and Dune London, we keep great clothes in circulation for longer. We've got the best brand-approved deadstock and takeback items, all carefully hand-picked and Ozone cleansed to reach you in top condition. From returned pieces to overstock, and styles that just didn’t fit with the season, we refresh, repair and resell them at up to 60% off RRP, so you can shop sustainably for your favourite brands. When you support Reskinned, you support the circular economy. Together, we can prevent great clothes from gathering dust and ending up in landfills. We believe there is a better way to dress our future, and we are inviting you to join the revolution. Are you in?


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

47 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,2

Alle reviews

(47)

30 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

It really is a great site

I love the concept and operation of Reskinned. The website is clean; the labelling is simple and seems honest; pricing attractive; while the purchase-delivery process, and as I have seen, return-process straightforward.

11 september 2026
Beoordeeld met 1 van de 5 sterren

No suitable drop off locations

I used Reskinned a couple of times in the past to recycle clothing which went ok. I also bought a couple of things - again it was ok. Unfortunately they have changed couriers from Evri to Yodel and have obviously decided that they don't want business from anyone living in the Highlands any more. There is no suitable drop off available anywhere nearby any more (only one place in the whole of the vast Highland region area which appears to be a garage in a village 30 miles away from the main city) which seems inexplicable as the courier company in question delivers here quite happily and also has drop off lockers which other companies seem to manage to use successfully so I'm not sure why Reskinned can't. I raised the issue by email in March and they said it was because of the change in couriers and they'd get back to me. They didn't. I raised it again in the summer and pointed out that their chosen couriers now had lots of drop off lockers and they said the person who had been dealing with my query had left so he wasn't aware there was anything outstanding and would discuss with Yodel/InPost. I've still not heard back. Our city has numerous post offices and supermarkets/shops that take returns for other companies as well as lots of drop off lockers so I guess it must be a deliberate decision not to use any of them. I'll not be bothering with Reskinned any more and would suggest that others check whether there are suitable drop off locations before wasting your time filling in the online forms.

Edit following reply:
Thank you for replying, I suppose, but what you’ve said is exactly the same as you said in March and again in August.
You’ve also missed the point. I don’t live in a rural location. I live in a city as I already explained.
I also explained that other retailers use Yodel/InPost drop off points in this city with no apparent difficulty so I was hoping that you’d explain why your company can’t do the same.
You say my feedback is ‘genuinely helpful' but I gave you this feedback 6 months ago and absolutely nothing has been done so the only possible conclusion is that you simply don’t care.

4 augustus 2026
Review zonder uitnodiging
Logo reskinned.clothing

Antwoord van reskinned.clothing

Dear Maggie,

Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience with the drop-off options available to you.

We changed couriers a couple of years ago, and unfortunately, the locations available for drop-off are determined by the courier network rather than by Reskinned. We appreciate that this can be particularly frustrating for customers living in more rural areas, and we completely understand your disappointment at having to travel such a distance to find a suitable location.

We have flagged this issue with Yodel/InPost and are continuing to raise the need for better coverage in areas such as the Highlands. We hope that as the Yodel/InPost network continues to expand, more convenient drop-off locations will become available for our takeback customers.

Thank you again for your feedback - it is genuinely helpful in highlighting where the courier network needs to improve.

The Reskinned Team

------

Edit following reply:

Thank you for coming back to us. We do understand your frustration, particularly as you first raised this with us several months ago and are still waiting for a resolution.

To clarify, the issue isn’t that we have chosen not to use the available Yodel/InPost locations in your city. The drop-off locations and coverage available to our customers are determined by Yodel/InPost, and unfortunately this is not something we as Reskinned can control or change ourselves. While other retailers may have access to different Yodel/InPost drop-off options, these can vary depending on the service and arrangements they have with the courier.

That said, we have raised your specific situation with Yodel/InPost and are in contact with them regarding the availability of suitable drop-off locations for our takeback customers. We’re sorry that this is taking so long to resolve, and we appreciate that from your perspective it is understandably frustrating to hear that the matter is still ongoing.

We want to reassure you that this isn’t a decision we have made to exclude customers in your area, nor is your feedback being ignored. Unfortunately, the resolution ultimately depends on Yodel/InPost and the coverage they provide for our service, rather than a change we can make directly ourselves.

We’re sorry again that this has taken so long, and we appreciate your patience while we continue to raise the issue with them.

The Reskinned Team

Beoordeeld met 5 van de 5 sterren

Website is easy to navigate

Easy layout and website is easy to navigate.
Item description was clear and arrived exactly as described. Postage was fast and in recyclable packaging.

10 september 2026
Beoordeeld met 5 van de 5 sterren

Great company

Always have a really good experience with Reskinned. The items are always very good quality and haven’t had a problem with postage. Highly recommend!

15 september 2026
Beoordeeld met 5 van de 5 sterren

Great bargains

Ordered for the second time and both my experiences were positive. I like that fact that you can get branded items for a fraction of their original price, in a reliably good condition. Selection is of course limited , but worth looking out for new drops.

15 september 2026
Beoordeeld met 5 van de 5 sterren

Great service

Great service, kept informed of delivery, (which was good as it took a little longer than expected).Items were well packaged and as described.

11 september 2026
Beoordeeld met 5 van de 5 sterren

Fantastic quality, fantastic business

I purchased x2 Finisterre coats at an excellent price. Both have had minor repairs which you have to really stare to believe they are there!
I’ve used Reskinned several times now to purchase items and each time they have arrived in almost immaculate condition. I can’t recommend them highly enough!

11 september 2026
Beoordeeld met 1 van de 5 sterren

Never received take-back voucher

I would rate it ZERO, if there was an option...
I came across their takeback scheme when looking for school shoes on the Kickers website. All sounded simple and straight forward. However, after I sent them two pairs of used school shoes (as per their instructions), which have been delivered to their warehouse as per courier tracking information, I never heard anything, never received the promised voucher and never received any replies to my emails. Stay away from this scheme!

27 augustus 2026
Review zonder uitnodiging
Logo reskinned.clothing

Antwoord van reskinned.clothing

Hi Steve,

Thanks for your feedback.

We’re very sorry to hear about your experience with our Takeback Scheme. We completely understand your frustration, particularly as you followed the instructions, your shoes were delivered to our warehouse, and you haven’t received the voucher or a response to your emails. This is certainly not the level of service we aim to provide.

We’d really like the opportunity to look into this and make things right for you. Please could you send us your details via direct message, including your name, email address, and any relevant order or tracking information? Our team will investigate this as a priority and work to find a resolution for you as soon as possible.

Once again, we sincerely apologise for the inconvenience and frustration caused.

Team Reskinned

Beoordeeld met 5 van de 5 sterren

Great Experience

Really easy process from start to finish. Everything was simple to use, communication was great, and is great knowing my clothes are getting a second life! Would recommend!

30 juni 2026
Review zonder uitnodiging

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