I purchased flights with British Airways but their system made an error with the booking and thus I paid for but lost the seats. I tried for several months to get BA to admit liability and reimburse m... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I purchased flights with British Airways but their system made an error with the booking and thus I paid for but lost the seats. I tried for several months to get BA to admit liability and reimburse m... Toon meer
Bedrijf heeft geantwoord
When an Evri delivery driver walked on our newly laid driveway leaving his footprints and having crossed through red tape, Resolver helped me gain the cost of the repair. Prior to this I had got nowhe... Toon meer
Bedrijf heeft geantwoord
Resolver are wonderful they have helped me resolve problems with Evri where i could not get anywhere as soon as they became involved it was resolved well done Resolver i have recommended to lots of... Toon meer
Bedrijf heeft geantwoord
Waste of time. Said the company I was looking for was active on their platform, spent almost an hour pulling together the information to file the complaint only to immediately receive a "this is a no... Toon meer
Bedrijf heeft geantwoord
Resolver is a free, independent issue resolution service. We connect consumers with organisations to help find the best outcome every time.
Verenigd Koninkrijk
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very informative and a great guide for doing things right. Has helped me during PPI claims and more recently in car finance claims

Antwoord van Resolver
In my experience, companies who were not responding to complaints when using their own, generally very complicated and difficult, procedures will magically respond immediately when contacted via Resolver

Antwoord van Resolver
Used Resolver to help with a complaint against M&S they advised a process of making contact to resolve my issue which worked a treat compensation was achieved a big thanks to Resolver well recommend using this company

Antwoord van Resolver
It is a Great Help: Resolver does provide all those seeking help, with great advice line, and valuable insights.

Antwoord van Resolver
Fantastic website. I have used it to help others claim money back that they would not have been able to. Elderly people, no smart phones or internet had delayed flights - got them the delay compensation that they were entitled to. Process was easy with this site so happy to use my phone or IT skills to help them.
This site makes it easy for people to help others. It’s brilliant that it is free please keep it that way.
Like someone else I am extremely surprised that people have put negative comments, it’s free, it helps it doesn’t guarantee the outcome you want but it certainly helps you.
BTW white consumer goods breaking down after only 2 years.
I have had limited success but that is the companies at fault not this website and the exploitation of their so called paid for warranties eg domestic and general who were awful complete time wasters , Hisense with poor quality products and AO who sold me the £800 fridge that broke in 2 years.
This website is great it’s unfortunate that goods are not built to last now and customer service and warranty don’t seem to exist.

Antwoord van Resolver
I bought tickets from a national airline company and was unable to use them due to being diagnosed with a serious health issue. I was having no luck in getting the tickets refunded at all until I used Resolva. I spent months trying and Resolva resolved the issue in 'ten days' I was gobsmacked.

Antwoord van Resolver
Resolver helped to claim back the PPE and the bank account that I was paying that I did not ask for. Resolver provided templates for all the letters that I needed to send to the bank. I received all my money back from the bank that they unlawfully took.

Antwoord van Resolver
Fantastic Website, excellent guidance on the website. Private enterprises don’t get things right from get go for many reasons that’s where Resolver steps in help right these wrongs!
I think everyone should be signed up to it!

Antwoord van Resolver
I found out about Resolver via Martin Lewis (Money Saving Expert).
Having tried making a claim against a travel company and basically getting fobbed off, I asked Resolver to help.
To cut a long story short they certainly did just that and My claim was upheld.
If you haven't tried Resolver before, please give them a try.
100% recommended.

Antwoord van Resolver
i have used you before but this last time it has been awful no help at all just been ignored with no result with no interest with a company whom has taken £600 of my money for poor goods and no service at all so why dont you help me please in wrote my case on your web site but still nothing is being done to help my case raised for over s year now

Antwoord van Resolver
I got a result from resolver for delays in flights with Aer Lingus I always sing their praises especially as they don’t charge for service It was in 2023

Antwoord van Resolver
I was amazed to see any negative reviews for Resolver. I have used them several times when I couldn’t get anywhere with complaints on my own and they have always resulted in quick and positive outcomes. They’re excellent!

Antwoord van Resolver
whenever i have had a problem with a company i have reached out to resolver and they come to my help ,when i find myself getting nowhere with a problem they come to my help ,cant praise them enough try them , its so easy .

Antwoord van Resolver
I have used Resolver on 2 occasions and they have all been handled amicably between myself and the other companies. I highly recommend Resolver.

Antwoord van Resolver
Having taken a TV back to Curry’s three times and there in house and external repair service changing parts of the TV I thought there was a SKY problem but no. After contacting Resolver I had a similar new TV a week later and haven’t looked back. In fact the model had been upgraded and I ended up with a bonus of £80.

Antwoord van Resolver
I always turn to Resolver when I have had an issue with lack of customer service from providers and I have always succeeded in getting a satisfied result. From utilities to online shopping, once I lodge my complaint it is not long before it is resolved to my satisfaction

Antwoord van Resolver
Had a delayed flight, Resolve resolved all compensation arranged everything, very smooth and professional. Excellent service

Antwoord van Resolver
Helped me get a refund last year.
Good service.

Antwoord van Resolver
I have used them twice when I could get no contact/ complaint details and they got both matters resolved within days… thoroughly recommended

Antwoord van Resolver
No way to contact Resolver when things go wrong. I submitted my details to a firm of lawyers recommended in an email from Resolver that were bringing cases against a well known wealth management/pension company. After hearing nothing, I raised a complaint with the law firm who say there have been delays and closed my complaint. They have repeatedly failed to meet the timescales promised and never offered any explanation. No way to reach out to Resolver to tell them to stop recommending this firm.

Antwoord van Resolver
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.