Richard Jackson's Garden Reviews 

542
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The plant arrived quicker than anticipated. It was in good condition. It was more expensive than I would normally spend but hoping the deer will not find it.

Beoordeeld met 5 van de 5 sterren

Flower Power Weedkiller Excellent product at a great price. Initially bought the spray bottle and we're so impressed with the product we've now bought the concentrate. Really does kill weeds within h... Toon meer

Beoordeeld met 1 van de 5 sterren

Lawn feed weed and moss killer, used this as per instructions large area of lawn turned yellow (prior to this only issue with lawn was a few weeds no moss) QVC just told me to leave it a month see how... Toon meer

Beoordeeld met 1 van de 5 sterren

'Bug and Mildew Control'. Sadly this product has been useless and a waste of money for me. An indoor Cyclamen infested with greenfly and isolated in the garage is still infested after several sprayin... Toon meer

Bedrijfsgegevens

  1. Tuincentrum

Informatie afkomstig van verschillende externe bronnen

Shop online for Richard Jackson's Flower Power premium planting & feeding products, pest & weed control, garden plants, tools and more. All developed and hand-picked by Richard for your garden.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

542 reviews

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3,1

Alle reviews

(542)

21 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

The order mi mi arrived within the time…

The order mi mi arrived within the time stated, all in tact but the fat balls and cakes are well past their bb date although I don't suppose the animals and birds mind that. The squirrels like the fat balls but the birds don't seem to like them and I haven't seen any birds going for the bird seed . It's early days yet so here's hoping I haven't wasted my money. At least we will have some well fed squirrels!!

22 september 2022
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Antwoord van Richard Jackson's Garden

Hi Carole, sorry about that, if you would like a refund on this order please contact our customer services at customerservice@richardjacksonsgarden.co.uk

Beoordeeld met 3 van de 5 sterren

Easy online ordering and checkout

Easy online ordering and checkout. Fast dispatch and delivery.

BUT - lid not secured to tub of root booster, and contents spilt all inside cardboard packaging.

Make sure lids are properly secured before shipping!

28 september 2022
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Antwoord van Richard Jackson's Garden

Thanks for the feedback - I'll pass this on to the warehouse team to advise them to be more careful!

Beoordeeld met 1 van de 5 sterren

ORDER #RJ133830

placed the order 30/08 ORDER #RJ133830

Money taken, order acknowledged and then nothing.

If you don't have stock tell me, if there are delays tell me, if there are other reasons for delay tell me. Don't just do nothing.

When it was finally delivered I had to chase the plinth which was not sent with the original order. In my view a shambles...

7 september 2022
Review zonder uitnodiging
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Antwoord van Richard Jackson's Garden

Hi Al, I've checked and your order was delivered on the 9th September. As this was a large Hotbin we do advise on the product page that these can take 3-10 days for delivery.

Beoordeeld met 5 van de 5 sterren

Flower Power review

We have been purchasing from you for several years now and have always found your services very reliable and your product extremely useful and efficient. Keep up the good work.

2 september 2022
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Antwoord van Richard Jackson's Garden

Thank you for the positive feedback!

Beoordeeld met 5 van de 5 sterren

The gardening guru

Ordering from the website was easy and straightforward, even though it was bank holiday the delivery was very quick.kept informed all the way on delivery from the courier. Looking forward to dealing with them again in the future.

1 september 2022
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Antwoord van Richard Jackson's Garden

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Fantastic

Easy to use , does exactly what it says after using it during hot weather after 3 weeks looked like i relayed new turf beautiful realy pleased would highly recomend ( im not a gardener).

6 augustus 2022
Review zonder uitnodiging
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Antwoord van Richard Jackson's Garden

Thank you for the feedback!

Beoordeeld met 1 van de 5 sterren

Misleading

ok...so I googled box caterpillar after seeing my infested buxus hedge and was directed to Ridchard Jacksons herbal organic buxus spray believing this was the product to get rid of the pest - I purchased 3 x concentrate herbal mix to spray. I used 2 bottles and it's done JACK....I still have the caterpillars and when I read the small print it's basically a leaf shine! So feels like a total waste of money! Cross that I was directed to this product.OK, so I just read the prompt reply from Richard Jackson and that’s fine but the product needs to say that! Finding it out after spending fifty quid in August to then be told it works from March is irritating.

20 augustus 2022
Review zonder uitnodiging
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Antwoord van Richard Jackson's Garden

Hi Micky - due to the multiple growth cycles of box caterpillar this product is most effective when you start using it in March, when the insect is still in its larval stage. With regular use from March to September our tests show it is very effective at keeping buxus caterpillar free. If your buxus was already heavily infested the spray acts as a deterrent, making the leaves less appetising to the insect, but it is not an insecticide product so it would not kill the caterpillars.

Beoordeeld met 1 van de 5 sterren

I was expecting my subscription item…

I was expecting my subscription item last week, it was dispatched 5 days later, customer services then said to wait a further 3-5 days for delivery. I won't renew my subscription as there was also problems last month. Disappointing.

4 augustus 2022
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Antwoord van Richard Jackson's Garden

Hi Julie, sorry to hear this - you should have had an email from our Ops Manager Laura to apologise for this issue with your subscription

Beoordeeld met 5 van de 5 sterren

Would recommend.

Bought some plant supports. Ordering online was easy and delivery was quick as promised.
Excellent communication throughout.

1 augustus 2022
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Antwoord van Richard Jackson's Garden

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

I had no problems ordering my items…

I had no problems ordering my items they arrived 3 days later in good condition and I have since used them.
A little early to see how they have worked but am pretty certain they will be ok

1 augustus 2022
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Antwoord van Richard Jackson's Garden

Thank you for the feedback!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. 4 bags of compost delivered on time and exactly where I needed them. Great product from a great company!

31 juli 2022
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Antwoord van Richard Jackson's Garden

Thank you for the feedback!

Beoordeeld met 1 van de 5 sterren

Delivery time not as stated on the website

Having placed my order on a Tuesday 28th June I expected it to be delivered in 3 to 4 working days as stated on the website.
The following Tuesday I was just about to query where my order was when I received an email stating “My order was on its way”. Then nothing till my order finally arrived on the Friday 8th July, 10 days after placing my it.
On receipt I noticed that the dispatch note was dated Monday 4th so here is where my 3 to 4 working days delivery period started.
It would have been great to be kept informed that there was going to be a delay obviously a serious lack of communication.
This is the worst delivery time I have ever experienced and I even had to pay for
it.
If I do get response from Richard Jackson Gardens please don’t state “sorry for the delay I’ll look into that”. It seems to be words not action going by the previous complaints about delivery time.
It’s a pity I couldyn’t give it 5 stars like the lucky customers who quoted “a quick delivery service”

11 juli 2022
Review zonder uitnodiging
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Antwoord van Richard Jackson's Garden

Hi Steven, I'm sorry that your order arrived so late. I've spoken to the warehouse to see why the despatch took so long and I'm afraid that it was a mistake by the packing team. 99.9% of our orders go out as per our stated delivery times so I am sorry that yours was an unfortunate exception to this. I have refunded the cost of delivery from your order.

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