Richmond Motor Group - Guildford Hyundai Reviews 

730
TrustScore 5 uit 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I am happy with my car but being a bit of a dinosaur when it comes to technology I could have done with a bit more time in having explained what all the knobs and buttons are for. The owners manu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful and insightful knowledge of what customer looking for. Nothing hidden about car history. So professional and always there to help you. Not to forget Abgail and Baz were so professional an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We dealt with Elliott who did everything to meet us on a deal that we could afford. He explored many different options to make it work, was open and transparent throughout the process. We ended u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience in dealing with Elliot i have to say was fantastic..he was not pushy no hard sale ..he made my experience so stress free ... all the sales team are very helpful.. very polite n welcoming... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autokeuringsstation
  3. Autoservice
  4. Hyundai-dealer
  5. Skoda-dealer
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contactgegevens

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Verenigd Koninkrijk

  • 01483 317 317

4,9

Uitstekend

TrustScore 5 uit 5

730 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(730)

1.660 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

5 star teamwork

What a smooth process from start to finish. Abi quickly found my ideal car, ticking off everything from my wish list and Baz, who I’ve bought 2 cars from before and who I trust implicitly, managed the finances to fit my budget. Every aspect was covered and all questions answered. It was a perfect team effort.

9 februari 2026
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you experienced such a smooth car-buying process! It's great to know that we found your ideal car and managed the finances to fit your budget. We appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

GENESIS Guilford :Knowledgeable helpful sales

We visited the new Genesis showroom in Guilford and spent quite a bit of time there finding out about Genesis. Jethin George was extremely helpful and was able to answer all my husbands technical questions and enable a test drive while we were there as we had driven a long distance to look at Genesis. Very impressed by Jethin's knowledge delivered in a professional and friendly manner. Helpful without being pushy. We will return when Genesis bring out a SUV.

23 januari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy you had a great experience at our showroom. It's wonderful to hear that our team member was so helpful and informative during your visit. We appreciate your feedback and look forward to seeing you when the SUV is available.

Beoordeeld met 5 van de 5 sterren

A model experience.

Very efficient service generally from the business backed up by excellent specific customer service from our sales contact(Elliott). The whole process went very smoothly and all our questions were answered without any problems. Vehicle preparation was good and, being a used vehicle, any blemishes were rigorously notified to us prior to accepting it. A specific issue arose during negotiations but this was resolved, in our favour, by the company, without question. The very definition of good service. Thanks. Jill and Kevin.

30 januari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that the service was efficient and that all questions were answered. We appreciate your comments about the vehicle preparation and how any issues were handled. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Great assistance from Elliott

Elliott the sales assistant was so helpful with the new car purchase. We had alot of questions which Elliott knew the answer to. He is a great asset to Hyundai.

30 januari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that your new car purchase was a positive experience. We appreciate you mentioning how helpful and knowledgeable our team member was!

Beoordeeld met 5 van de 5 sterren

Good company The whole procedure of buying a new car…

The whole procedure of buying a new car was extremely easy. Nic the sales executive was very helpful and guided me through the whole process with total professionalism and great knowledge.
Can thoroughly recommend Richmond motors and NCC.

29 januari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that buying a new car was extremely easy for you. It's great to know that you found the guidance helpful and professional. We appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Nic sold me my new car great service…

Nic sold me my new car great service very nice man

28 januari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a great experience with your new car purchase. Thank you for your positive feedback; it means a lot to us.

Beoordeeld met 5 van de 5 sterren

Always Hyundai Richmond @ Guildford

Nic Martin was very helpful throughout the buying process to help with a smooth sale. We have always asked for Nic as our salesman when updating cars as he is understanding of our needs and provides an excellent service for our family.

23 januari 2026
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Antwoord van Richmond Motor Group - Guildford Hyundai

We appreciate you taking the time to leave us this wonderful review! We're happy to hear that the buying process was smooth and that you received excellent service. Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Henry Jackson was fantastic

Henry Jackson was fantastic. Not only did he manage to get me in for a test drive at short notice, he took the time to really understand and listen to my needs and requirements. A great salesperson and a genuinely great chap.

17 januari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a positive experience and that our Henry listened to your needs. Thank you for taking the time to share your feedback with us!

Beoordeeld met 5 van de 5 sterren

We had a fantastic experience

We had a fantastic experience when buying a car at Richmond Motor Group in Guildford. We delt with Abi who could not be more helpful. Turning up early at a show room on a cold and wet January Saturday, Abi was a ray of sunshine who truly took the time to understand our needs and to find us a car to meet these. In a very competitive industry customer service is what is going to set you apart and I can assure you that you will get this from this dealership.

3 januari 2026
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a fantastic experience. It's great to know that our team provided exceptional customer service and helped you find the perfect car. Thank you for your positive feedback and for recognizing our commitment to our customers.

Beoordeeld met 5 van de 5 sterren

Great service

Thanks Adrian for great help with santa fe

13 januari 2026
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're glad that you received great assistance with your Santa Fe. Thank you for sharing your positive experience with us!

Beoordeeld met 5 van de 5 sterren

Great experience would recommend…

Great experience would recommend everyone! Second car bought from Nic! Excellent knowledge and not pushy

13 januari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy you had such a great experience and appreciate your recommendation! It's wonderful to know our team's knowledge was helpful for your second purchase.

Beoordeeld met 5 van de 5 sterren

Nic contacted me with a great new deal…

Nic contacted me with a great new deal for a new i10. He managed to secure the colour of car I really like!
It has always been a great pleasure dealing with Nic. He is a strong professional.
Looking forward to the next car purchase.

10 januari 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you are pleased with your new i10 and that you secured the color you wanted. We appreciate your kind words and look forward to assisting you with your next purchase.

Beoordeeld met 5 van de 5 sterren

Nick Martin sold me used Tuson car very…

Nick Martin sold me used Tuson car very good service help us to buying car to change log books

17 december 2025
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a positive experience and that we could assist you with your car purchase and paperwork. Thanks for your feedback.

Beoordeeld met 4 van de 5 sterren

3/4*

Good presale service from Elliott. Friendly without being pushy.
I was however, very disappointed when I went to collect the car. There were a number of scratches that had been pointed out to them & I was assured would be sorted before I collected it. They weren't.
I almost walked away without the car, but Sam who was doing the handover, was great & the car is booked in to have the work done. Satisfactory outcome.

26 december 2025
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Antwoord van Richmond Motor Group - Guildford Hyundai

Hi Jacqui, thank you for your feedback! It’s great to hear that Sam is promptly addressing the outstanding work. If there’s anything else you need moving forward, please don’t hesitate to reach out directly.

Beoordeeld met 5 van de 5 sterren

Excellent service…

Excellent service where Nic Martin delivered a superb package for our new car. No hard sale just a relaxed conversation with him.
Second car he has sold us now and we will be back in a few years .
Highly recommended

12 december 2025
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We appreciate you sharing your positive experience! We're happy to hear that you enjoyed the relaxed atmosphere and are pleased with the service you received for your new car. We look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Elliot

Elliot, our contact was very informative without being pushy. He explained the product and payment system very clearly and enabled a test drive as soon as we were ready. Love the car a Tucson Hybrid. Really comfortable and a pleasure to drive.

4 november 2025
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found Elliot informative and helpful! We're glad you enjoyed the Tucson Hybrid and its comfortable driving experience. Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Great service

Great service
Thank you Elliott for making the process of buying my new car so smooth. You explained everything so clearly and calmly and I'm really happy with my new car! Will highly reccommend both Guildford Hyundai and your service to others!

6 december 2025
Review zonder uitnodiging
Logo Richmond Motor Group - Guildford Hyundai

Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that the car-buying process was smooth and that you are pleased with your new car. We appreciate you recommending our service to others!

Beoordeeld met 5 van de 5 sterren

Very helpful and professional …

Very helpful and professional and did not rush us to choose the car we wanted we also have another car we purchased from them

13 december 2025
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Antwoord van Richmond Motor Group - Guildford Hyundai

We appreciate your kind words! We are so happy we could provide you with a helpful, professional, and unhurried car-buying experience. Thank you for your continued business!

Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish. The whole process was well managed by Sam.

13 december 2025
Logo Richmond Motor Group - Guildford Hyundai

Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a positive experience. Thank you for your kind words; we appreciate your feedback.

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