Ride1Up Reviews 110

Was able to visit Roland Perry in Granite Bay for a local test ride. Excellent experience all round. Rolands knowledge of a number of R1U models was invaluable in helping me make a decision. The Vorsa Lite met all my expectations and is value for money. This bike has everything I need plus a few accessories. Perfect in every way, weight, power, battery quality, smooth riding and much more. Local support drew me in.

I like everything about the bike except that the front wheel is not trued and has a bit of a wobble... I have bought the tools to fix it but I shouldn't have had to.
Apart from that it is the best bike for exercise that I could have gotten. I use it all the time.

The battery only works properly between 100% and 40%, and they say you should only use it between 80% and 40%. So it's really only half the battery it claims to be.
The battery jack is in the worst possible place, hard to reach, hard to see, down low where it can get water in it, and the rubber flap doesn't stay closed, even if you don't kick it while pedaling, which you will. The cable head only orientates one way but there are no markings to help with that. It's like it's purposely designed to be difficult and to fail.
The display is very stupid; instead of numbers for power levels, there are colors that are not in any particular order, and names like "tour" and "eco" that don't mean anything and don't appear to be different anyway. Important information, like battery eg., are very small and hard to read. You have to press a button to see other information like odometer.
The custom Ride1up paniers don't fit properly and mount too close to the pedals. You will kick them.
The inner tubes are cheap and have a 50% rate of failure on first inflation. This is not unique to this model, but ride1up in general. I've had 4 fail at 35 psi.

Tires are good. Seat is good. Frame is well balanced. Motor is powerful. Good breaks and gear changer.

Replace tubes and have a bike shop guy true the wheels - $200-300, if you grease every nut yourself.

5/10 could have been way less shit, but choices were made.

I've been riding the Vorsa for 90 miles now and all I can say is holy cow. This thing is incredible. Amazing battery range, it makes every hill look simple and gives me enough space in the back to carry stuff that I could need. It's also a beautiful looking bike. Highly recommended!!

Even the email solicited in the survey quotes 28 mph for the top speed of the road but that’s simply just not true. Electrical assist stops at 20. The motor and drive train are brilliant, the battery is perfect for the slender design. The bike looks great and I get a lot of compliments on it. My only gripe is that it doesn’t go faster like it’s advertised.

Ride1Up builds surprisingly high quality bikes of all kinds. I've owned a Roadster V.2 and now have the excellent Revv1 FS that I'm breaking in and accessorizing. They have strong customer support and seem to almost anticipate my questions. The only very minor issue I've had concerns a rear rack for my Revv1: it arrived missing a critical part, a complicated custom two piece bolt, which they have been unable to supply for several weeks. The rack was unusable without this bolt designed to make the final attachment to the bike frame. (Hint, a stainless steel 4.5" x 5/16" bolt and Nylock nut work fine). They are a top notch e-bike provider! When I shop for a new bike, this is the first place I look.

I have had 4 different bikes in the last 10 years, the Vorsa is the very best . I absolutely love it. I bought the suspension post , which makes the ride so comfortable. It has a lot of power. I am so excited to have many adventures.

Roadster V3 needed minor alignment (rear axel slightly rubbing disc brake) but otherwise good as received. Very prompt shipping. All components worked well, with battery life surpassing expectations (possibly 45-50 mile range). Fun to ride and easy to operate, good assessment at at all levels…although top speed pedaling I think was about 25 mph. I will have many enjoyable years riding this bike! Recommended!

This is my second bike from Ride1Up. My first was a LMTD. Although I really liked that bike, I was never quite happy with the frame geometry and look. I was able to sell it to a good friend and I bought a Trailrush. This is the bike I wanted all along! The buying experience has been great on both purchases! I had a small issue on both (missing a stem head cover on the LMTD, they shipped me another…on the Trailrush I couldn’t get the seat dropper post to work. A couple of back and forth emails and some tinkering/adjusting on my part, and now it works perfectly!), but the customer service dept handled both. The quality/value equation on these bikes cannot be ignored. Simply put…this is the best e-bike you buy for the money. End of story.

So far I’ve ridden 20 miles. The front disc brake rotor came bent so it rubs. The back tire will not hold air and the pedals and gearset and bottom bracket rattles and clanks with every pedal stroke. In order to get this bike working I’m going to need to shell out hundreds of dollars to have it work.

We ordered two Roadster V3 low step belt drive bikes. The assembly process is straightforward and easy if you closely follow the included instructions. We also ordered two adjustable stems since they are not included on this model. We discovered that the only way to remove the old stem is to cut two sections out of the plastic under the stem so the cables can be removed. To install the new stems, the plastic on them has to be cut also for routing the cables. No instructions were provided for installation of the new stems. Customer Support verified that the plastic had to be cut to install the adjustable stems. I used epoxy to cover the area where the plastic was cut but it is obvious that that work has been done there and I worry that moisture could still get into the fork tube area. This is a flaw with these bikes. We had other less important issues that have been resolved. In retrospect we should have shopped more carefully but so far we are happy with the ride and performance of the bikes.

I am so happy that after almost a full year of research, I have found the best (in my and many other opinions) best e-bike Ride 1Up Portola. I have waited two real snow storms in NYC and finally rode my Portola for a full week. I have asked their website with the 24/7 online tech and they have been incredibly informative and on point. I can’t wait to ride it now in the nice weather. Daily commutes to work are an amazing!

Some parts of the bike feel cheap. Bell, pedals, and tires. My bell broke somehow after using it twice. And my front tire got popped riding over a literal thorn. Not “durable”, as advertised, at all. The front tire didn’t come trued, so you’ll need to do that when you get the bike as well.

Once you upgrade the shit stock tires, bell, and pedals. It becomes a pretty fun ride. But tires popping from a thorn were a bummer. That was a $220 dollar set back.

Customer service was fast and they quickly resolved the issue.

I had another ebike from a well known company I won't say who (Av-nt-n) but I sold the bike because of the worst customer service I've ever experienced.. Ride 1up however is at the top of my list . Bought a "Turris" two and a half years ago and 2900 miles and it's still serving me well. I love that I can program the pedal assist power at each level up to 9 levels I believe. I have mine at 7 p.a.s. levels. Great bike ..great company!!

Bought the Roadster V3 belt drive in September to commute to work in the PNW. I’m about 180-190lbs and get about 30 miles of range with primarily level 2 assist. Assembly was easy and the only adjustment needed was having the front wheel trued at my local bike store for $15. I’ve been riding almost daily and have a little over 500 miles and would recommend the roadster if the range fits your needs. My round trip is less than 10 miles, mostly flat but with a couple small hills. If it was longer or had more elevation gain I’d recommend adding the extended battery to avoid charging daily but have no issues with the single speed belt and love the low maintenance for the wet weather conditions where I live.With my current setup I charge 1-2 times per week depending on how many rides I take outside of my commute.

Could not recommend this shop enough!! My best friend and I both purchased Portolas from Ride1up and it is probably my favorite purchase of all time. All the guys that work at the shop are extremely friendly, helpful, and joyful. They made everything from my purchase to tune-ups a breeze. Very happy with my bike and the service!

great product - quick shipping. note to future buyers, if you have a Prodigy the V2 Prodigy is not the same bike as the V1. rider position is not as upright as its predecessor.

We love their Roadster V3. This bike was a life changers for my wife. This made getting out and riding fun. She goes on 20 mile rides and only uses 5% of the battery.