Rightgas Reviews 

I can honestly say the service from beginning to end was absolutely fabulous and both Emma and Mark were excellent in all aspects. This was all completed with no fuss and Mark the installer really was excellent. Really can’t recommend this company enough. Very genuine and nice people who provide a top level of expertise whilst really making sure you are happy. They know exactly what they are doing. Good to see great service still exists

The Gas engineer Erald was very polite and helpful and got our gas boiler working again 10-10 thank you

I had Neil visit my home to carry out a boiler repair. He was really helpful and polite and got the boiler working quickly. Would use this company again.

Neil made me feel really confident he knew what the problem with the boiler was and that he could fix it and thats exactly what he did! No fuss, quick and efficient service which I appreciated as work from home. Would highly recommend.

Neil provided excellent service and we couldn'tbe happier with his work.

Very knowledgeable and put my mind at ease about the repair. Got it running again better than before. Will use again

Neil was extremely helpful and professional and fixed my issue quickly. Cannot recommend highly enough.

Phoned right gas for help with my boiler which was leaking water, I had no heating or hot water. Customer service was fantastic. They quickly arranged for Steve a gas safety engineer to asses the situation. Steve was brilliant, quick and professional. He was back after 1 day to fix the issue. Arrived nice and early. And now I have heating and hot water. Thank you Steve top bloke. More companies should have people like Steve

Neil was excellent - very professional and knowledgeable. 5 stars and I hope we get him again next time!

Very prompt service Mark completed a clean tidy job. Very happy with the whole service, and attention to detail. Would recommend to friends etc ,

Rightgas responded immediately to a boiler problem that we experienced on New Years Eve. An engineer visited on New Years Day and diagnosed the problem. The boiler could not be repaired (23 years old) and within a few days all arrangements were in place for the installation of a new boiler. Emma’s help and guidance was very much appreciated.
The new boiler was installed by Mark, who was one of the most hard-working, knowledgeable and efficient workers we have ever had in 50 years. Our previous installation meant that the new installation gave more challenges than expected, but we were kept fully aware of any issues and progress. We are delighted with the service that we received.

Steve came to me very quickly and was so helpful and friendly. Gave me good advice. If I have to call them again I hope it’s Dteve that comes.

Prompt, efficient and friendly for providing and fitting new boiler.

A boiler breaking as the cold weather hits in the build up to Christmas has the potential to be a complete disaster but Emma was fast and efficient to help us get a booking in without being aggressive or applying pressure. Her kind calming attitude was just what was needed to help work through the options and this high quality service continued with the man who came to fit the boiler who was quick, clean and went above and beyond our expectations to ensure we had everything that we needed. I would give a 6th star if I could and would highly recommend. Thank you to Emma and the whole team!

Emma was my first point of contact.
She was professional & caring & sorted out my issue very quickly. She always responded to messages within minutes no matter what time of the day.
Chris the engineer went above & beyond to get my heating up & running again.
I Would highly recommend this company.

Very polite and professional service.
Steve came out day after Boxing Day. What a hero!
Fixed an electric issue. Left everything clean and tidy.

​The service from Rightgas has been appalling. My family and I were left without heating for six days during winter because of poor logistics and a total lack of urgency. After being told a part was unavailable, we found out on the scheduled installation day - only after my wife called them - that they still didn't have it.
​It turns out the part was available via another vendor with 24-hour delivery all along, yet Rightgas made no effort to source it sooner. They showed zero care for our situation and offered no solutions. Truly shameful service.

I recently had a boiler service and a blockage issue with one of my radiators resolved by Right Gas. The engineer, Steve, arrived on time, treated my property with respect, and quickly diagnosed and fixed the problem. I was very impressed with his professionalism and efficiency. The repair cost was reasonable, and the overall service was excellent. I would highly recommend Right Gas for all plumbing services. Thank you for a fantastic experience.

I had an initial power flush in April this year, which solved my patchy/low heat radiators problem just in time for it to go into the dormant summer/autumn period.
Unfortunately, when I turned it back on to test it in October ahead of winter, I discovered that I had minimal to no heat in the radiators once again.
An initial engineer visit in October assessed the description of the situation as sludge in the system still.
However, I subsequently and unexpectedly got a very welcome call from the lovely Emma who arranged for Chris Goddard (the original power flush engineer) to come back to see me as part of my invoiced April power flush.
Chris visited with Luca and immediately confirmed his suspicions that the original power flush HAD done its job, and that the fault lay in the pump and also a separate valve within the system.
Words cannot express how grateful I am to Emma for initially following up and then to Chris and Luca who efficiently diagnosed and fixed the problem.
Thank you Right Gas for employing such wonderful, friendly and competent people.
Merry Christmas from a very happy customer with hot radiators!!

Excellent attention with somebody to speak to about the problem and way ahead. Engineer was prompt, polite and on time.
The wait between diagnosis and fitting of replacement boiler was a long time in the depths of winter (10 days).