Fantastic customer service from Mathew Hill. I have a Braintumour and get confused easily. I always renew here as they give great service and more importantly they’re the cheapest. Great job Mathew.... Toon meer
Bedrijf heeft geantwoord
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Fantastic customer service from Mathew Hill. I have a Braintumour and get confused easily. I always renew here as they give great service and more importantly they’re the cheapest. Great job Mathew.... Toon meer
Bedrijf heeft geantwoord
Quick and easy. Was able to amend my details where necessary. Price was very competitive saving me £140 compared to my current insurers renewal quote.
Bedrijf heeft geantwoord
Easy to use website with competitive quote for an empty property. No idea how good they are in the event of a claim as only experience is purchasing a policy. Documents arrived quickly and process wa... Toon meer
Bedrijf heeft geantwoord
Good communication and pricing, without all the harassing phone calls you get from other companies. I asked to be notified by email only and this is exactly what this company did
Bedrijf heeft geantwoord
Here at RightSure, we know your time is precious and better spent running your business than searching for insurance. There is no such thing as a one-size-fits-all business insurance that will cover all of your needs. Our Business Insurance specialists have years of experience finding the best deals for our customers.
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I wouldn't use these guys again, a very condescending attitude when I tried to cancel a policy after selling an investment property, they told me they would charge £90! cancellation fee on top of the £25 from the insurer on a £200 policy, £90! that is ridiculous.
The operator was rude and frankly in this day and age should be better at her job.

Antwoord van RightSure for Business
I spoke to Matthew to arrange a new insurance policy.
He was polite and easy to understand. He gave me all the information needed as concisely as possible. He was knowledgeable and processed my policy quickly and efficiently.
I was recommended to use this company and I would now recommend them myself.
You also don't have to wait on the telephone for ages to get to speak to someone.

Antwoord van RightSure for Business
Easy process to take out a new policy for my property requiring landlord insurance.

Antwoord van RightSure for Business

Antwoord van RightSure for Business
The company were reasonably priced,and staff were helpful with any questions when I called.

Antwoord van RightSure for Business

Antwoord van RightSure for Business
It was quite simple and straightforward experience

Antwoord van RightSure for Business

Antwoord van RightSure for Business
Got through on the phone in no time. Cleared up a pint which I did not understand. All good

Antwoord van RightSure for Business

Antwoord van RightSure for Business
Obviously not actually claimed on the insurance. Hope never to need it. The process very easy and payment simple.

Antwoord van RightSure for Business
The website was easy to use. The required information was readily available and the price was competitive

Antwoord van RightSure for Business
Just took out cover for my BTL property and I added ‘Hone Emergency’ as an extra cover. When trying to find the number to call on their 44 page document it doesn’t seem to exist? I called operate number that are on the document and they don’t know either and I am awaiting an email back. Not a good start. May have to cancel if I can’t the number to make a claim.
Update 12th May:
I have cancelled this policy but unfortunately have now been charged a £50 admin fee.
Your reply to me asking why, as I have a 14 day cooling off period was this:
“As per our term and condition there is a £90 cancellation (£50 if cancelled within 14 days from commencement).”
My the main issue with this being the key wording on your document is "£50 if cancelled within 14 days from commencement"
The cancellation clause refers to cancellation within 14 days from commencement. My policy had not commenced when I cancelled.
Needless to say I am very glad I didn’t buy insurance from you.
Complaint has been sent and review downgraded to 1 star from 3 to reflect this.

Antwoord van RightSure for Business
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