I am from Switzerland and discovered your beautiful fabrics via Facebook. As a "veteran hippie" it's sheer delight wearing such stuff again 50 years later. Wonderful and extraordinary! Thank you. Colo... Toon meer
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Lees wat reviewers zeggen
Has anyone tried to contact River Goddess by email? I expect to be able to send an email without jumping through hoops to prove I am a human. The website sends me round and round the same loop, tellin... Toon meer
River goddess frocks are so comfortable and delicious to wear. They feel so good against the skin. Even though they come from the other side of the planet from me they arrive swiftly and I dont have... Toon meer
River Goddess dresses gave me the opportunity to buy a cotton midi dress with lantern sleeves that I can actually fits. The fabric design is really pretty and I'm very happy with my purchase. Plus I c... Toon meer
4,1
Goed
46 reviews
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Heeft 57% van zijn negatieve reviews beantwoord
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Poor customer service
Great first purchase, but poor service on the second. Dress didn’t match the photo, was see through, return dragged out for weeks, and promised refund became store credit. Disappointing experience.
12 december 2025
Review zonder uitnodiging
Antwoord van rivergoddess.co
Thank you for your feedback.
We’re sorry that the dress didn’t meet your expectations. As this item was purchased during our sale period, it falls under our no refund policy, which is why a store credit was issued instead of a refund.
The Hawa dresses are not lined as mentioned on the website, Some of our customers adore the unlined versions for their airy, weightless movement. We value your support of our small, independent Australian business and your feedback helps us improve the experience for all customers.
— River Goddess Team
Absolute Crooks.. AVOID
1 Star Too Many
Absolutely Disgusting & Fraudulent
Do not bother with these crooks unless youre only interested in donating $$$$$ to them!!!
Ordered a dress via express post, it was delivered after a MONTH!!!!, off constant emails, either being ignored or given the excuse that they are busy and or its just been the weekend!!!
I immediately returned the dress, it wS delievred 3 weeks ago, and its rhe same s$&@, enails ignored or making excuses that they are busy & will look into it!!!
Therefore again, avoid these crooks, they are absolutely disgusting and im taking it futher!!!
7 oktober 2025
Review zonder uitnodiging
Antwoord van rivergoddess.co
Hello Mel,
Thanks for reaching out! Could you please provide your order number so we can locate your order and assist you? We’re unable to identify your order without this information.
Looking forward to your reply,
— River Goddess Team
Scam unethical company
Returns not refunded despite repeat requests over many weeks. Cost of tracked return over £20. AWFUL Company.
8 oktober 2025
Review zonder uitnodiging
Antwoord van rivergoddess.co
Thank you for your review.
We’re sorry for any frustration regarding your return. As outlined in our shipping and return policy, sale items are NOT eligible for a refund, and we issued a store credit in line with this policy. We hope this helps you enjoy other River Goddess pieces.
We appreciate your support of our small, independent Australian business and value all feedback, as it helps us make our policies clearer for future customers.
— River Goddess Team
Never received my dress
No stars would be more accurate since I never received the dress I ordered. I ordered a dress from them in july few weeks later I saw the dress was waiting to be picked up in Australia, I contacted RiverGoddess and they told me they would look into it (I live in Iceland) and promised to update me when they had more info, this was almost 5 weeks ago. I have tried to contact them twice since then urging them to deliver the dress or refund me, they haven't answered me. It's been 8 weeks since I ordered the dress, it is time to face facts, I am probably not going to receive the dress or the refund. RiverGoddess.co might be a scam!
Update: I finally got a refund one week after writing this review.
17 september 2025
Review zonder uitnodiging
Antwoord van rivergoddess.co
Dear Anna,
Thank you for taking the time to update your review.
We’re truly sorry for the frustration and delay you experienced with this order. Unfortunately, the parcel was held during international transit and marked as awaiting collection in Australia. At that point, we had to wait to hear back from the Australian postal service and our shipping partners to understand what had happened and what options were available.
We completely understand how disappointing this delay and the lack of timely updates would have felt, and we acknowledge that our communication during this period did not meet the standard we aim for. For that, we sincerely apologise.
Once it became clear that the parcel would not be delivered, we processed a full refund, which has now been completed. Thank you for confirming this in your update.
We’re a small, independent Australian business, and while international shipping issues are rare, this experience has prompted us to improve our follow-up and communication around overseas orders so this doesn’t happen again.
— River Goddess Team
2nd purchase with this company order 8561
2nd purchase with this company. First was great. This one not so much. I did email them immediately upon receipt and did not receive a response. The dress I ordered arrived in the incorrect size and the colour looked nothing like the picture. Very disappointing.
2 juni 2025
Review zonder uitnodiging
Order never received.
5/30/25 I ordered a dress 20 days ago (order #8420). I paid extra for faster shipping (3-5 business days) and eagerly followed the package tracking. When I got home on the day of delivery, there was no package to be found. I talked with the mail carrier and visited the post office before emailing the company. After 3 days, I received no reply. I sent another message via the "Contact Us" page on the company's website and still have not received a reply. Beware of ordering from River Goddess. You may just be giving your money away. I will update this review if the matter is resolved.
6/3/25 - The River Goddess folks got back to me! They let me know that a signature is required for express parcels and that they will follow up with Australia Post to figure things out. I hope we can solve this!
30 mei 2025
Review zonder uitnodiging
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