Road ID Reviews 

I bought the stretch band with one badge and tag that comes with it. I paid $36 ($6 was shipping). This is one of the most overpriced and outrageous rip offs I’ve experienced. It is a glorified rubber band that has nothing fixed to it. The badge and tag have to be clipped on and they both float around the band. They are very flimsy and don’t seem like they will hold up too long. I just feel at this price that they could at least have a tag that is fixed to the band and have it made of quality material. I’m guessing their material cost is no more than $1.50.

Road ID prides itself on the fact that the products they sell are made in the United States.
However NONE of their wrist ID’s have an American color scheme. You earn your money here but fail to honor the hard working people who provide this country with its success! SAD!
Tim Cannon - former customer.

Har bestilt hos Road-iD et par gange, da navneskiltet er en rigtig god kvalitet, og bliver ikke så ridset (som mange andre) selvom det altid sidder på hånden 24/7.

Et ekstra plus er at forsendelsen sendes fra Europa, så man undgår høj told/afgift når pakken kommer ind i landet.

Excellent Customer Service, excellent product. The customer service knows his job, they listen to your needs and do their best so that the customer is happy. I had a problem with the size and they quickly SOLVED it.

The product is of quality and is very comfortable. I have had several and this one is the best.

They have a place to put instructions so I requested a shipping delay. After they shipped it they sent a useless email saying they couldn’t delay it and included a statement to reach out to my post office to hold my mail. Not possible.

Good product and very quick response from customer service!

I just received my Road ID bracelet and it was exactly what I wanted! I also received a hand written card from Becky who packaged my order and it was very kind and genuine. Such a lovely company + amazing product. Provided very great tracking info for my product as well.

I really want to like RoadID. Their ideas are great but their customer service is nothing short of horrid.

Recently RoadID decided it was a good idea to complicate the login process to their site, which now requires they send you an e-token every time you want to login. Other than bureaucrats and politicians, who thought complicating things was a good idea? With the new login process, I cannot even get into my RoadID site to update my new information for emergency points off contact, etc. Their "updated" token idea did not, and still does work for me, nor for my wife, and others in our cycling club (and many reviews reflect the same for other customers), so we cannot replace our missing tags, nor our dogs' tags. Calling them is pointless, even though they say they return EVERY message. I emailed them and all I got is a snarky reply from Bethany who "removed" my access to everything, even though I have paid for a subscription to their database for emergencies.

I recommend avoiding this company until they can get their customer service staff retrained on what customer service actually is, and until they can unbugger their login process. Once I get a call with a real fix I may consider staying with them, but until then, they can kiss my RoadID good-bye.

Jeg ELSKER deres hundetegn og deres humoristiske ordrebekræftelse, levering osv. i forbindelse med ens ordre - en positiv oplevelse gang på gang 👏🏻

I purchased a RoadID tag due to a recent medical diagnosis and selected the fastest shipping option at the checkout for delivery to Canada (since I have a recent medical issue, I wanted my RoadID ASAP!).

That option was UPS, which cost $30 CAD. I still have not received my order after 7 business days, and also got charged $25 CAD 'customs brokerage fees' by UPS on top of the $5 CAD in Canadian government taxes and import duties. I don't mind paying the import duties/taxes but if I'm going to get charged a whopping $25 CAD for 'brokerage' on top of the already exorbitant $30 CAD shipping fee, RoadID should specify that up front!

I have sent two separate emails to RoadID customer service about how difficult the shipping has been with UPS and got nothing but generic responses from them.

I'm overall extremely unsatisfied with the shopping experience, do not recommend purchasing from this store as they are unresponsive and have terrible shipping options.

Loved Road ID until the new version came out a couple of months ago, now it's lost past rides (not a big deal but it was a few hundred) and it's all a bit wishy washy colour wise now. Still does what I want but the change hasn't made it better

Bought dog tag. Never arrived have tried on numerous occasions to get help from them and find out what happened. No luck. They don’t reply to emails. So be wary when dealing with.

Great product and amazing quality, have got it several years ago for my kids and the faceplate still has no scratch at all and the text engrave looks as new. Now got one for myself, this thing will not wear out.

A top class product. A pleasure to deal with this company.

Half a year ago i bougt a dog-tag from roadid - very happy about it, but some of the engraving wore off.. However, after i wrote an e-mail to Lori at road-id she immediately sent me a new one - free of charge - so in conclussion: great costumer service - great product!

Har købt flere produkter ved Road ID.
Altid super service og hurtig afsendelse af vare.
Det er ikke sidste gang jeg handler der.

Awesome customer service and products. I highly recommend.

Lori is great; everything you need she is there for you. The website is well designed. Easy process.
I wish the personalised badges come back. I would also love more strap colours to choose from.
Overall great, quick shipping to UK and reliable service. I have bought four now, at three different times, and very pleased with the service. Thank you.
Great for kids, parents and anyone actually who wants to be identified in case of emergency by the health care team: name, DOB, contact numbers, health conditions, blood group... We brought them for this purpose.
Thanks, Zaida.

I made a mistake in the text but roadid was very helpful to make it all right quickly,. Super service by Lori.
They also respon quick and you updated with your order

Købte roadid armbånd.
Hurtig levering, god kontakt, super god service.

Reklamation på det ene armbånd.
Reklamation foretaget via mail, nyt armbånd lå i min postkasse efter få dage, uden beregnig.