Roadtrips Reviews 

One call to retrieve information on availability; one return call to book package. Documents and communications arrived quickly and accurately,.

My family and I have been traveling with Roadtrips since the London Olympics in 2012. They never disappoint. Their HQ and onsite staff are always professional, friendly and helpful. Event tickets are always fantastic. And they do their best to make every trip memorable. My most recent trip to the Paris Olympics was no exception. Could not recommend them more highly.

When Tokyo summer Olympics was rescheduled we expected a full refund. Our only option was Paris. Fortunately we were healthy enough and calendar worked or we would have lost a lot of money. Paris was very nice but hotel was average!!! Really disappointed refund was not an option!!!! Not first class as we expected!!!!

Great staff, well planned and executed and I’d use them again and again and again!!!!

Roadtrips was amazing to work with and my clients were very happy! They were quick to respond to any concerns I may have and were extremely professional. Will be looking to book with them again next year!

The people are really nice but the coordination after the first couple of days was lacking. No one was around to ask questions. We later found out the main person went back to the States.

everything was taken care of for us.
We like that.

This year we did the Rose Bowl and Paris Olympics with Roadtrips. The coordination, personal service, and accommodations were first class. We have recommended to friends and are looking into additional trips - fantastic! No surprises or issues - you can’t go wrong!

Helpful instruction on getting around the city, setting up the transportation apps, and being always available for questions or anything that came up. A real pleasure to deal with.

The Roadtrips folks were very attentive to our needs from the time we landed in Paris until the time we left. They met with us each morning to discuss our itinerary, they assisted in obtaining tickets for the day, downloaded travel apps and provided helpful counsel throughout the trip. We would recommend them highly

Masters Tournament, great coordination with out ground transport. Tickets and gift pkg as promised and on site registration at Hotel. Accommodations were as advertised.

Roadtrips is a professional travel company to work with for sporting and special events worldwide. I booked clients to New Zealand for the FIFA 2023 Women's World Cup soccer matches. The Canadian sales & booking staff were a pleasure to work with. Kate Burzynski and Brian Benci, thank you for excellent customer service. I, as a travel advisor, was kept up to date along the way, with all travel details. No surprises for me or my clients.

My clients texted pics along the way. MultiGen family. Smooth plans on transfers, hotels, tours, flights( seat assignments pre-booked) and the event ticket location for their 3 Team USA matches were AMAZING for all 3 games.

My travelers advised the ground staff's customer service was excellent. Friendly, knowledgeable and answered questions and made suggestions for enjoying the country along with their follow Team USA Kiwi adventure.

Thank you, Roadtrips.

Cindy Kunkel, CTC

Over-promised, UNDER-delivered and cost a bloody fortune. Never again.

We used this company to book our trip to the soccer world cup in Qatar. They charged us each $21050 for what they claimed " five star" accommodation"!! unfortunately, it was not even a 2 star hotel. The hotel was rated as five star. The Dusit hotel in down town Doha but it's a run down hotel and very dirty. When we asked about it from the Road trip representative on site , she didnt do anything about but to apologize. We changed our hotel to Ritz and only then another representative from the company contacted us to offer a better accommodation but at that time it was too late we had already paid for Ritz for the duration of our stay and it was non-refundable. We did ask the company for partial refund for this, but they denied us. I also have to say that the seats for the game were fantastic and there is no complain there.

This was a trip that has always been on my bucket list. Rose Bowl Parade and Game. My husband agreed that this would be our 50th Wedding Anniversary Gift.

Worst Trip I have ever had anywhere in the world. Very Expensive. Staff from Roadtrips was not responsive nor helpful in any way. No personal attention.

Once I got to Kate ( after the person who was my contact jetted off to the World Cup and left us unattended) she and others assured me that getting around to the events were easy even though my husband cannot walk. Result, spent the entire day in tears, had to walk more than 10 miles to get anywhere. Uber drive dropped us off on a Freeway because of traffic and made us walk the highway to get to the parade. Roadtrips should maybe go to the events they charge so much for before they give guidance on how carefree and easy it is.

Bottom Line I paid a fortune just to get seats to the parade, game and stay at a mediocre Westin whose staff was not helpful in guiding us to the events at all.
Had to take Ubers everywhere and drivers had no idea where they were going. I arranged for all of our dinners, transport from the airport,etc. Those made by me were great and worth the price. Maybe I should go in the business

DO NOT Use these people. This is by no means a luxury or concierge service. It is a luxury ticket scalping agency and that is it. Could have done it cheaper and learned more through my own means.

A negative check on that bucket list item caused by this company.

I paid &8,000 for my grandson and myself to experience the All Star game and Home Run Derby in Los Angels. We we put up at the Westin Bon Adventure Hotel. When we got to our room it was filthy. It was dusty (so dusty that I could hardly read the #’s on the phone and you could have written your name on the shelve above the headboard). There were peanuts on the floor and debris all along where the carpets meet the floorboards and where the carpet meets the bed frame. The bath floor was dirty especially around the toilet and in the corners. The coffee pot was missing a part, there wasn’t anything in the room for room service, a guide on how to use the tv or any information on how to contact any hotel service. One day they didn’t even clean our room. The seats for both games were directly facing the Sun and for the first few hours you had to put your arm up to shade your eyes so that you could see the action. I wished I would have just booked it myself, it would have certainly been a lot cheaper. After I got my seat assignments I checked on line for tickets in our seating area and they averaged between $300 - $500 and I had booked our room for 3 extra nights and it was $289 a night.Doing it myself would have been around $3000. That is a huge difference.

It was the first time I ever used an online travel agency. I have never travelled overseas. So I was figuratively a fish out of water. I had no idea what was going on at all. Until I met Kris Huth from Roadtrips...

He is the easiest person I have ever had to deal with and has made the process so easy. Literally all I have had to do is provide details of what I want and he provides the holiday package with complete ease. I have changed my holiday plan about 5 times. No issue, every time Kris has provided me with the best package you could find. He is the ULTIMATE sports travel agent.

This is NOT a fake review. I am being as genuine as I can possibly be. I will be using Roadtrips for every single sports event I go to from now on.

Truly 7 star service

The booking processes was very efficient. Greg and Jeff were very good hosts. As this was to be a "bucket list", possibly once in a lifetime trip, we sprung for the Gasoline Alley suites, and based on the price tag, our expectations were high. We actually thought the suite provided inside seating with a view of track for all suite ticket holders. This is not the case. There are seats provided with this great view, but they only accommodate a portion of the ticket holders. Adequate seating is provided on the roof, and suite ticket holders may come in the suite as desired. When we entered the suite, there was hostess of sorts, but not affiliated with Roadtrips. In fact she had never heard of Roadtrips, and looked at us like we were gum on her shoe when we said we with Roadtrips. Earlier visitors to the suite had "saved" EVERY seat, and it appeared that there would be no place inside for us to sit. When we questioned this, we were told that seating was on the roof. When we enquired about being seated inside, we were basically told that if we wanted to watch the race on TV we should have stayed home. Another Roadtrips guest, who walked with a cane, was told by another guest that she couldn't sit in a particular seat because it was taken. As the day wore on, it became apparent that we were simply going to ignore the saved seats, and as it turned out, this was not a problem. People were in and out of the suite all day, and ultimately we met many nice people, and the catering was very good. The early arrivals apparently felt they were entitled to save all of the seats, and sadly, the folks taking care of the guests did nothing to dissuade them, and were not particularly welcoming to guests who were not with Shell or Penske. At this point, no one on the Roadtrips staff could run interference for us, as they did not have access to the suite. (Our host mentioned on the bus to the event that he had never been in one the suites. We were sort of expecting our suite to be a "Roadtrips" suite.)

When we booked this event, we "treated" ourselves to one of the best available packages, not because we have money to throw away, but because we wanted a truly special once in a lifetime experience. While our Roadtrips hosts were great, our race day event was anything but a "VIP" experience. Our day started with us feeling like we very foolishly spend a LOT of money for seats on the roof, with access to a suite with no available seats. Again, it was the staff taking care of the suite, and not Roadtrips personnel that were unwelcoming. However, we booked through Roadtrips instead of trying to piece the trip together ourselves so that this kind of thing would not happen.

I booked a Super Bowl 52 package through this company and it delivered on all levels. The hotel was right in the middle of the action, the tail gate party was really crowded but lots of fun and the food was really great! Our hosts Jeff and Greg were fantastic and very helpful as was Kate who helped me put the package together. Would highly recommend this travel company if you wish to attend a major sporting event.

I have traveled with Roadtrips for about a dozen excursions and they never fail to deliver excellent tickets, comprehensive service, and an unforgettable weekend. THANKS AGAIN! I highly recommend them!