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Roadtrips Reviews 

224
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TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

This World Cup was my second encounter with Road Trips. 12 years ago my family & I used Road Trips for the World Cup in Brazil. We had a wonderful experience, so we decided to go for it again. My da... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Road trip was tremendous the people onsite were very responsive the tours were great. When we thought we might have to spend an extra night in Mexico City due to weather affecting our flight roadtrip... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service was fantastic. From Kate in the home office who was always responsive, to Jeff & Ben our hosts, including Meriha (spelling?) (our airport driver) to Gabby (Host) & Leila (Tour guide) & I c... Toon meer

Beoordeeld met 5 van de 5 sterren

The entire experience was excellent. Roadtrips offered a lodging option at all price points. We chose a highly rated beautiful boutique hotel that put us away from the crowds in a great artsy neighb... Toon meer

Bedrijfsgegevens

  1. Reisbureau
  2. Touroperator

Over Roadtrips

Geschreven door het bedrijf


 




For over 30 years, we’ve been designing personalized luxury travel experiences to the biggest and most sought-after sporting events in the world. We take great pride in providing all our guests with unique and memorable sports travel experiences that create lifetime memories. Our knowledgeable team takes care of all the small details to allow our guests to relax and enjoy the incredible atmosphere surrounding these premier events and their fascinating host cities.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

224 reviews

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4,8

Alle reviews

(224)

73 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

First time users of Roadtrips We would …

First time users of Roadtrips We would highly recommend them to new users. Our trip to the Bermuda and the America's Cup was awesome due to Roadtrips. We were scheduled to go on a spectator boat on Sat/Sun. But when we went to the dock to board we were told to stand back. Roadtrips arranged for us to NOT board the spectator boad with a 100+ people; but instead, we boarded a 92' yacht with only 25 or so people on board. We had the same yacht on Sunday with even less people and again on Monday with barely 12. Roadtrips made our bucket-list one of the best adventures we have had. We look forward to another adventure using Roadtrips as our guide.

24 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Road Trips was excellent

Our travel agent booked us to the Indianapolis 500 via Road Trips.
I cannot say enough good things about Road Trips. Everything went
according to schedule and was 100% accurate. Kate from Road Trips was on site to answer any and all questions. In addition she touched base with us more than once while in Indianapolis to be sure we were ok and asked if we needed anything. I would book through them again without question.

12 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Grand Prix Monaco 2017

My wife and I had a great time in Monte Carlo. Airline delays spoiled our helicopter ride in, but Duane and the Roadtrips team arranged a late night car and driver to bring us to the fabulous Hotel Hermitage. Great viewing from the yacht and the terrace. Personal escorts to venues were most appreciated. We look forward to more Roadtrips roadtrips.

2 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They are Amazing 5 stars does not …

They are Amazing 5 stars does not describe there level of service and professionalism. I give them 7 stars if there is such a thing. Def utilize their services for your next travel related event.

1 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2017 Indy 500

Roadtrips planned our Indy 500 trip. We were all first time visitors (6). RT did a fantastic job of communicating with us throughout the pre-visit process. When we arrived, we were greeted by RT personnel. We were given 3 hotels options. The one we selected was downtown, close walking distance to bars/restaurants. Transportation to the race was great and our seats were awesome (Penthouse B). There were 2 RT reps that were with us the entire time and were very helpful. All in all, a fantastic trip. Well done. Bucket list - check!

30 mei 2017
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Samantha and Laura lovely

Samantha and Laura lovely, but inadequately prepared. Thursday evening cocktail party was run by the Galt House, not Road Trips. We did not meet anyone on the tour until Friday evening and then only five other people.
The Galt House has a lovely location, but is in dire need of updating. Bureau drawers did not close, no hook on back of bathroom door, and the hotel employees had very little knowledge of either the hotel or the surrounding neighborhood. And their English speaking was poor.

Food at hotel mediocre, slow service, but pricing was fair.

The transportation to and from the track was only OK

The Bourbon Trail part to Makers Mark was lovely, their tour guide (Jeannie) excellent, the lunch at some club was buffet style and second rate. Desserts stale. Also too long. Did not need the Barton stop. Too industrial! I would have preferred lunch in the quaint town.

I expected more than just a hotel room and derby tickets!

8 mei 2017
Review zonder uitnodiging
Logo Roadtrips

Antwoord van Roadtrips

Thank you for taking the time to provide us with feedback about your recent Kentucky Derby experience. And thank you for letting us know about the aspects of your trip that could have been better. Client feedback is an important component of our process of continual improvement.
Regarding your feedback that pertains to Roadtrips service, we have shared your comments with our staff and we will review them as part of our post-event evaluation to make recommendations going forward. For the portions of your feedback that pertain to the hotel property and bourbon tour, we will be sure to pass those thoughts along to those parties directly as well. If you’d like to discuss anything further please feel free to reach out to me at kate.burzynski@roadtrips.com.

Beoordeeld met 2 van de 5 sterren

Samantha and Laura were very pleasant

Samantha and Laura were very pleasant, however I was very disappointed in the trip overall. I am not sure what you mean by friction, but the tripped lacked on all counts.
The hotel was shabby and run down, the food was not good, and we hardly knew we even belonged to a tour group. Unlike all other tour groups at Galt House, we did not even have name tags. Our excursion to Makers Mark was enjoyable and well doneI The hotel run cocktail party on Thursday evening was weak. Samantha and Laura did invite us to have drinks at AJ's on Friday evening which was kind of them.

I expected more from Roadtrips as I usually travel with Tauk and found them to be superior to Roadtrips.

8 mei 2017
Review zonder uitnodiging
Logo Roadtrips

Antwoord van Roadtrips

Thank you for taking the time to provide us with feedback about your recent Kentucky Derby experience. And thank you for letting us know about the aspects of your trip that could have been better. Client feedback is an important component of our process of continual improvement.
Regarding your feedback that pertains to Roadtrips service, we have shared your comments with our staff and we will review them as part of our post-event evaluation to make recommendations going forward. For the portions of your feedback that pertain to the hotel property and bourbon tour, we will be sure to pass those thoughts along to those parties directly as well. If you’d like to discuss anything further please feel free to reach out to me at kate.burzynski@roadtrips.com.

Beoordeeld met 5 van de 5 sterren

The best decision I made was to book …

The best decision I made was to book through Road Trips. They are terrific to work with and keep you well informed on everything. The entire staff is extremely knowledgeable and such a pleasure to deal with. I highly recommend them !!!

11 april 2017
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Super bowl 51

Overall a good experience. Felt the overall price was higher than it should have been. Example: paid $695 per ticket for a party. Face value of ticket was $395. Making a profit is ok but this was too much.

Staff was usually helpful, but did rely more on hotel staff for local dining facilities and hot spots.

20 maart 2017
Review zonder uitnodiging
Logo Roadtrips

Antwoord van Roadtrips

Thanks so much for your feedback, we really appreciate it! Our hosts mentioned they really enjoyed meeting you in Houston. Regarding your tickets, they were not available at face value so we paid a premium to get them for you. All the best!
Kate Burzynski

Beoordeeld met 5 van de 5 sterren

Superbowl tickets for two couples

Although I thought the package should include a bit more services, Brian and Kate kindly helped me every step of the way! I would surely contact them for future events. Thank you for everything!

20 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

super bowl

Road trip delivered on what it promised. I would suggest that in future events that the distance from the event be more highlighted. Also it would have been helpful to know the location of the taxi/uber pools. But the contact people were very friendly and helpful and the events well worth the time and price.

15 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent time!

Our Superbowl 51 experience was great. Jeff the on-site host was there all the way and provided great service. Personable and professional.

8 februari 2017
Review zonder uitnodiging
Logo Roadtrips

Antwoord van Roadtrips

Thanks so much for your comments! What a game! Hopefully we will see you again next year!

Kate

Beoordeeld met 5 van de 5 sterren

Great Experience

Roadtrips made the trip to Super Bowl flawless for my group. It was easy to get in touch with someone anytime I had a question and everything that was promised had been executed. Will be using this service again in the future.

7 februari 2017
Review zonder uitnodiging
Logo Roadtrips

Antwoord van Roadtrips

Thanks for your feedback. It was a pleasure working with you and your group. Let me know if there is anything we can help you with in the future!

Kate

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