Roastertec Reviews 

Amazing service as always from Matt at Roastertec.

Extremely knowledgeable about Coffee Roasters and importantly all things Gas Safe.

Matthew came across the country to service, carry out a gas safety check and make a couple of repairs to our roaster. This was at short notice, due to a cancellation in his diary. He was clear and communicative and arrived on time, as agreed. He had a determination to get us up and running again and a detailed understanding of a wide range of roasters. I particularly appreciated his understanding of the commitments on us as a roaster with weekly orders. The service, repairs and safety checks were completed within the day. To see the roaster operating again was a huge relief. I wouldn't hesitate to recommend him

From the first phone call, to the clear project timeframe, physical work and post work follow ups, Roasteryec have been faultless. Finding an engineer that is willing to go above and beyond to help us achieve our goal of having a fully functioning roaster is priceless. If you need excellent customer service, precise and neat work carried out by a gas safe engineer, Roastertec are worth every single penny. If you’re looking to get any work done on your roaster or exhaust system, I wouldn’t be able to recommend any one else!

Excellent service. Professional, knowledgeable and reliable. Matt helped me out when warning lights came on and came out quickly to service my boiler. Thanks.

Just had a new boiler installed by Roastertec. Installation was completed quickly, efficiently and tidily. I would definitely recommend this company.
All questions regarding use of the boiler were answered comprehensively. Thank you for a job well done!

A very impressive and thorough installation of our 15kg Coffeetool roaster. It’s been an eye opener in terms of the detail required to get a compliant set up. We are extremely grateful for Matt’s guidance and expertise to get us to where we needed to be.

I highly recommend the Roastertec.
The engineer is not only skilled technician, but also he has fabulous knowledge.
When he visited us , he fixed our machine issue and gave us some tips for keeping the machine healthy.
Also he is the qualified gas engineer as well . So that he can check whole system of roasting place !!
It was amazing working with him 👍

Clean & tidy work. Quick & efficient.

Matt carried out a recent service on my home boiler as well as a minor repair. He’s friendly, knowledgeable, reliable and reasonably priced so ticks all the boxes! Highly recommend his services

Matt is the epitome of friendly and professional.
Not only did he complete the work very quickly but gave me far more in-depth information than I had ever been given before. He went the extra steps to take me through my install and site.

We called Matt after his services were recommended to us by three other local coffee roasters, and my only regret is that I didn't call him sooner. Never has an engineer filled me with so much confidence and reassurance. He also went above and beyond to schedule us in in an emergency, and his prompt and thorough hard work to get us up and running again has genuinely saved our business. Would recommend to everyone! Thank you Matt.

The team at Roastertec were absolutely faultless with their approach, communication and execution on our Roaster install. As a start up Roastery, a lot of the stress around the install, gas connection and flue were all removed, leaving us with a stunning install and the brightest copper work we've ever seen!

I have nothing but good things to say about the Roastertec team.
Very knowledgeable about every aspect of coffee roasting and roasters. These guys helped when it seemed no one else could to get me into my new roastry and up and running. Was a real pleasure and looking forward to working with them again.

James - Cricklewood Coffee Roasters

I needed a new boiler installed and Roastertec had been highly recommended through a friend.
Matthew (Roastertec) was super quick in response to my initial message and was able to come to the house to give me a quote the same week. Everything was explained about what would be needed, the pluses and minuses of a wide range of boilers as well as the reasons older parts may or may not need replacing. The pricing quote had a full break down of part costs again with reasoning for particular parts being required.
Matthew turned up on the date and time agreed to install the new boiler and again talked through what he would be doing, updating me as he completed each step. The job was completed the same day. I’d highly recommend a boiler install by Matthew and Roastertec he was nothing but helpful from the initial meeting, a great company.

Matt was incredibly knowledgeable from the start, and solved all our problems leading up to the roaster's install date. Would use Matt's services again for sure!

Excellent & professional service, A+

Matt gave a full service to our roaster, including cleaning & instruction on how best to regularly grease the parts.

He was very knowledgable, thorough in his work & super friendly - we’ll be sure to use RoasterTec in future.

Highly recommended

Matt serviced my combi boiler via Local Heroes.
I was really pleased with the service he provided - he was friendly, professional and thorough. Also gave some really good free advice re: radiator maintenance as well.
Wouldn't hesitate to recommend, many thanks!

Out standing craft man, very helpful and out standing service.

Great, friendly service. Explained everything in an easy to understand way. Went above and beyond to get my issue resolved when it became more complicated. Very reliable. Would highly recommend.

Very through and professional, I would highly recommend roastertec!