I dropped my phone, which was in the case and the case cracked and Rome tech had no issue with their warranty and sent me a replacement case. Excellent customer service!
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My purchase is my 4th Rome Tech case. 4 different phones over time and each time the Rome Tech case fits my phone. It really is that simple. the case is built to fit the phone and it performs it's... Toon meer
Arrived quickly, no issues! I bought this CMOS battery to replace the one on my small Dell Inspiron 11-3152, which kept making 5 really loud beeps whenever I turned it on. Once I put the new one in, t... Toon meer
Great Customer Service- had a defective, they got right on it...rep actually called me to verify my address, told me the unit would ship same day! What more could you ask for?! One side note - my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rome Tech was founded in 2014 in the historic city of Philadelphia, driven by a passion for technology and a mission to create innovative protective solutions for mobile devices. We specialize in designing and manufacturing multifunctional phone cases for Apple and Android smartphones that not only offer exceptional protection but also enhance the user experience. Our in-house team of talented designers, engineers, and technicians work collaboratively to develop unique and stylish cases that cater to the diverse needs of smartphone users. From concept to production, our experts meticulously design, test, and certify each product to ensure unparalleled quality and performance. In addition to our standard product line, Rome Tech offers custom case solutions for businesses, helping them to showcase their brand identity while providing employees with functional and durable phone protection. We understand the importance of staying connected in today's fast-paced world and strive to deliver solutions that keep your devices safe and secure. At Rome Tech, we believe that excellent customer service is just as important as the products we create. Our dedicated support team is always on hand to assist with any questions or concerns, ensuring a seamless and satisfying experience for our valued clients. As a company that is passionate about technology, we are committed to constantly evolving and expanding our product range. Rome Tech is your trusted partner for innovative and reliable protective solutions for your mobile devices, and we look forward to exceeding your expectations.
Contactgegevens
141 Route 130 S Ste I # 307, 08077, Cinnaminson, Verenigde Staten
- 856-336-8157
- support@rometechcases.com
- rometechcases.com
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Total Cost and Actual Delivery Date
Rome Tech Teac. team Checked the Order with me to confirm what I was ordering , which was reassuring.
Great fit
Great fit, tough shell, holster works great. This is my 3rd Rome Tech phone case, so you can see I love them. New phone = new case!
Quick and easy
Excellent handling of a complaint!
I don't know about any other Rome Tech…
I don't know about any other Rome Tech cases, only the one I purchased. There were about 4 areas that I feel should be improved...
1. The ring kickstand is too weak (the stop or detente) to use with phone in stand up or portrait orientation. For one thing, the angle is too low and it can barely hold the phone up until you press on the phone screen, then it collapses, so pretty useless in that regard but it works fine in the horizontal/landscape orientation.
2. The raised lip around the screen is too short/shallow/low. It's maybe 1mm at best and that simply is not high enough to provide adequate screen droppage protection. With a lip that low, if phone is dropped onto a hard surface that has any bumps or pebbles more than about 1mm, good chance screen will get broken if otherwise unprotected. For better protection, I think lip needs to be at least 2 to 3 mm high. After all, it's billed as a hybrid/tank kind of case...
3. The push buttons on this case are ridiculously, insanely too hard to push. It's the 1st time I've ever seen a case where the push buttons are so hard to push so I know it's not necessary or inherent to be this way. The actual phone buttons themselves are extremely east to push, so obviously, the case construction is the problem. It's so hard that it hurts to push them. Luckily, my phone has a setting that allows me to give the phone a little shake to awaken the screen and I think hey google will turn up and down the volume, but it's not as convenient as easy push buttons. Also have to use to shut phone off or start up, so I absolutely have to find another case that mitigates these issues.
4. Lastly, the price was much higher than the exact same case that is easily found all over the internet, temu, aliexpress, etc. I found same case listed for anywhere from about $4 to $8. So for around $12 I think I paid, I think the improvements are warranted.
5. One last thing I forgot is there are tons of cases out there of the same type, which have a sliding door for camera lens protection, but for some odd reason, this one looks like it does, but it doesn't.
All that said, seller was helpful to me once we got past some communication issues and issued me a full refund. For some reason, it's difficult to find a case for this phone model of the hybrid tank type. They all look to be the exact same case. So I'm still looking. I the meantime, I hope I don't drop the phone and break the screen. Most of the other cases like this one are not only considerably cheaper but they almost all come with 1 or more tempered glass screen protectors. I had a hard time finding protectors for this exact model, in fact, I could not find any, but a seller who listed protectors for a TCL 40 xe (no 5g in the model name), said that was same and would fit so I ordered and looks like the will fit but not edge to edge. So that will protect hopefully, until I can find a good hybrid case.
Rome Holster Case was a bit too thin…
Rome Holster Case was a bit too thin for my Device.
Motorola Edge Plus 5G UW (2022) device.
John in customer support was…
John in customer support was remarkable. He helped us find the very best case that fits and works perfectly.
Thanks John
SPLENDIFEROUSLY AWESOME!!
I was pleasantly surprised how helpful they were in warranty -ing my cell case.. I was preparing for a lengthy battle of words. I was wrong... They were friendly and cooperative.. They replaced my broken cell case in one email.. They only asked for my address.
I have other fones I will be buying cases from them from now on.. I will be buying another new cell with a new Rome case with holster..
Their cases are attractive and ergonomic. Thank you Rome for helping me..
The pricing was fair and the unit was…
The pricing was fair and the unit was delivered on time. Unfortunately it didn’t work out for me because I had more issues than I thought. Otherwise, I do recommend the product.
I ordered the wrong battery and they…
I ordered the wrong battery and they quickly sent me the correct one with an envelope to return the incorrect one. Great service!
First Experience Good
Order came on time. Price was reasonable. Recipient was happy with gift. All good.
Fast shipping
Fast shipping. Haven’t used the product yet so I can’t vouch for it at this time.
The correct case was provided on a…
The correct case was provided on a timely matter as promised.
Good quality case at an excellent price.
Excellent product and price
The cmos battery you sent me
The cmos battery you sent me for my HP 8460p laptop had the wrong 2 pin connector, it was too large for the socket ! RT cmos 05
Awesome customer service
I have had to call twice and both times was due to my own mishaps and they are very accommodating, once I received a complimentary warranty on a clip that I broke, and the second they gave me a great deal on additional. I highly recommend Rometech.
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