RONIN Reviews 

312
•
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Completed the study in April thinking I’d get my incentive immediately- finally received it on 7th October. If you’re happy to wait nearly 6 months to get paid then feel free to give them your survey... Toon meer

Beoordeeld met 1 van de 5 sterren

Project completed April 10, Paid September 29. UNACCEPTABLE RONIN does it again! Another project where it has taken months for me to reeceive payment- this time, almost six! Completed the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ronin is one of the most unethical survey firms in my opinion. Their funding largely works via a scam. They first take 8 weeks post survey to indicate pay out, then take another 4 - 8 weeks to actuall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The experience was great and their survey also helps me to learn more about the study group, on how they work and help the community. Hoping to have more opportunity like this in the future, and a con... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker

Geschreven door het bedrijf

RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

312 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,1

Alle reviews

(312)

103 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Sends Defective products, False claims and Poor Customer Support

I ordered their earbuds costing 6k, yet its mic quality is worst and before purchase I asked them if It connects to mac they said yes but when I connect to macbook it keeps disconnecting after every few seconds, I reported them they said said earbuds is defective and said they will pickup, I had to chase them and their different customer support agents for 2 months, after 2 months my product was claimed and returned after 2 weeks saying they have fixed mic as well as the battery, I didn't knew the battery was defective too though, anyways the mic was still same and was still disconnecting from mac, so I could only use it for music but after 2 months the right earbud battery dont even last 1 hour now, So please dont waste your time and money on this scam so called brand,also when I gave them 1 star review in their website they removed it and when I shared my feedback in their insta they removed it as well from there hence people has no way of sharing the scam they are doing

31 december 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Muhammad,

This review is not related to RONIN Studies and was posted in error. RONIN Studies is a market research company and we do not sell or distribute earbuds or any electronic devices.
We ask that you review the company name and direct your feedback to the appropriate organisation. We would also appreciate it if you could remove this review from this platform to prevent confusion.

Thank you,
RONIN Studies Team

Beoordeeld met 5 van de 5 sterren

Its the whole process

Its the whole process , right from approaching me, scheduling and experience of consultation , all members were cooperative and even the payment part was taken up very professionally.

20 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ripoff artists and scammers

I won on Ronan slots and had the maximum amount of $30 that I could withdraw from the free play that they gave me and after going through the identity verification on their website that wasn't good enough and I had to submit the documents again by email. After several attempts finally I got the documents in a size that their email would accept only to be told that now I have to deposit money to get the money that they gave me. I'm broken homeless and long story short they refuse to pay out the money I won

11 december 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Gregory,

This review is not related to RONIN Studies and was posted in error. RONIN Studies is a market research company, and we do not offer free pay or any raffle.
We ask that you review the company name and direct your feedback to the appropriate organisation. We would also appreciate it if you could remove this review from this platform to prevent confusion.

Thank you,
RONIN Studies Team

Beoordeeld met 2 van de 5 sterren

Achtung - diese Firma lockt mit Geldbeträgen, die nicht ausgezahlt werden - Vorsicht. Am Besten gleich auflegen.

Achtung, das Unternehmen gibt sich einen sehr seriösen Anschein. - Leider ist es damit nicht weit her: Hier werden Versprechungen gemacht, die nicht gehalten werden. - Ich wurde zu einem Gespräch eingeladen, bei dem ich eine Aufwandsentschädigung in knapp dreistelliger EUR-Höhe bekommen sollte. Das Gespräch via Microsoft Teams war soweit auch seriös und interessant. Die versprochene Aufwandsentschädigung ist aber nur ein Lockmittel, diese habe ich nie erhalten. Heute dann ein weiterer Anruf bei dem mir wieder eine Aufwandsentschädigung (aber deutlich niedriger) für eine kurze Befragung ausgezahlt werden sollte. Angeblich per Paypal oder Amazon Gutschein. Der Befrager insistierte, dass es natürlich zu einer Auszahlung kommen würde und die Firma hochseriös wäre. Leider kann ich dies aus der Erfahrung heraus nicht bestätigen. Das zweite Interview habe ich dann natürlich abgebrochen.

Update vom 05.Dez.2025:
Auf Nachfrage hat sich das Unternehmen gemeldet. - Ich ändere meine Bewertung von einem auf zwei Sterne und warte mal ab, ob sich etwas tun wird:

A member of our RONIN Studies Support team has responded to your support request:

*Dear Stefan,

Thank you for contacting us and for your valuable contribution! We appreciate your participation.

This study is still ongoing, and we appreciate your patience. Rewards are processed 4 to 8 weeks after the conclusion of each study. We will be in touch in due course.

You don’t need to do anything now, just keep an eye on your email. Once the study closes, you'll receive an email from rewards @ roninstudies.com with further information. Please add this address to your contacts to avoid it going to spam.

Rewards are subject to our terms and conditions. We reserve the right to withhold rewards if survey responses are found to be untruthful, invalid, rushed, copied, or do not meet our quality standards, as outlined in our terms and conditions.

If you are not eligible to take part in the survey, your responses will be discarded and not used, unless you have given your permission for us to store your details for future participation opportunities.

Full details of our terms and conditions can be found here: https: //roninstudies .com/participants/participant-terms-and-conditions

Thank you for your participation. If you have further questions, feel free to contact us and we will be happy to help!

For more information: https: //roninstudies .com/survey-complete

Kind regards,
RONIN Studies Team *

You can reply, if necessary, by responding to this email.

Please note that our core hours are 9:00 AM to 5:30 PM UKT.

Your information will be processed in accordance with our Privacy Notice (https: //roninstudies .com/privacy-notice). This communication is from RONIN International, a private limited company registered in England and Wales with registered number 07109224. Our registered office address is: Harling House, 47-51 Great Suffolk Street, London SE1 0BS, United Kingdom.

19 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Das Interview war sehr spannend und…

Das Interview war sehr spannend und kurzweilig. Die Dame war sehr freundlich und kompetent. Insgesamt war dies ein sehr gutes Gespräch. Die Vergütung erfolgte nach wenigen Wochen Ich kann daher Ronin bedingungslos weiterempfehlen

15 oktober 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Lack of mutual respect

I participated to one of the studies and the reward was provided as 75€ Amazon voucher more than 2 months later…I would suggest making the payment within 15 days from the participation to a study as form of respect towards the participants.

2 september 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Dear Alexandru,

During the recruitment process, participants are informed that rewards are processed after the study concludes, which can take 4 to 8 weeks depending on the project. If you have any concerns regarding your reward or participation, please contact us via our official Get in Touch page: https://roninstudies.com/get-in-touch, including your study reference and the email address used to participate.

Kind regards,
RONIN Studies Team

Beoordeeld met 5 van de 5 sterren

Highly recommended

Mickey was extremely helpful, punctual and tidy, everything you want from a tradesperson. His communication was excellent always giving updates and letting you know what to expect.
Quality of work was amazing, very quick and unobtrusive. It was a very carefree process. He is very reassuring which matters with this long term transformations of your home.
Highly recommend him for roof refurb, Whirly birds, roof painting, concrete sealing and painting. He did all mine and I am very happy with the whole process.

10 november 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Payment assured

The survey process was straightforward and efficient. I received the payment exactly three months after submitting the survey, following two interim follow-ups. The positive aspect is that the reward is assured once your survey is accepted.

7 november 2025
Beoordeeld met 5 van de 5 sterren

Very Professional, Prompt payment

I recently took part in a survey regarding the publishing industry. It was great to be able to give my opinion. Very professional, and payment was made as promised. I look forward in participating in future surveys.

10 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Teilnahme an Umfrage ohne Gegenleistung

Ich wurde mit dem Versprechen einer Umfrage gelockt, bei der ich durch die Teilnahme 30 € erhalten sollte. Das Telefonat dauerte rund zwölf Minuten, und das Ausfüllen des Formulars nochmals etwa fünf Minuten. Am Ende gab es jedoch KEIN GELD – man teilte mir mit, es gäbe bereits genügend Antworten in meiner Kategorie. Reine Zeitverschwendung.

24 oktober 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Worth the Time/Effort with a Small Caveat

I received an invite to participate in a RONIN-led study through LinkedIn. The study itself was straightforward with no overwhelming time commitment. My one quibble with the process was receiving payment. The company states that they aim to discharge payment within 30 days after you provide your preferred payment method. The payment was made to my PayPal account closer to 40 days after I provided my information. I would recommend the company with the caveat that a little extra patience may be required.

23 oktober 2025
Review zonder uitnodiging

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