Completed the study in April thinking I’d get my incentive immediately- finally received it on 7th October. If you’re happy to wait nearly 6 months to get paid then feel free to give them your survey... Toon meer
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Lees wat reviewers zeggen
Project completed April 10, Paid September 29. UNACCEPTABLE RONIN does it again! Another project where it has taken months for me to reeceive payment- this time, almost six! Completed the... Toon meer
Bedrijf heeft geantwoord
Ronin is one of the most unethical survey firms in my opinion. Their funding largely works via a scam. They first take 8 weeks post survey to indicate pay out, then take another 4 - 8 weeks to actuall... Toon meer
Bedrijf heeft geantwoord
The experience was great and their survey also helps me to learn more about the study group, on how they work and help the community. Hoping to have more opportunity like this in the future, and a con... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.
Contactgegevens
Harling House, 47-51 Great Suffolk St,, SE1 0BS, London, Verenigd Koninkrijk
- 02070911400
- info@ronin.com
- ronin.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Sends Defective products, False claims and Poor Customer Support
I ordered their earbuds costing 6k, yet its mic quality is worst and before purchase I asked them if It connects to mac they said yes but when I connect to macbook it keeps disconnecting after every few seconds, I reported them they said said earbuds is defective and said they will pickup, I had to chase them and their different customer support agents for 2 months, after 2 months my product was claimed and returned after 2 weeks saying they have fixed mic as well as the battery, I didn't knew the battery was defective too though, anyways the mic was still same and was still disconnecting from mac, so I could only use it for music but after 2 months the right earbud battery dont even last 1 hour now, So please dont waste your time and money on this scam so called brand,also when I gave them 1 star review in their website they removed it and when I shared my feedback in their insta they removed it as well from there hence people has no way of sharing the scam they are doing

Antwoord van RONIN
Love Ronin Studies
Love Ronin Studies, they're very straightforward and beneficial for all!
They are very professional
They are very professional. And I got my payment.
Thanks Ronin team.
Its the whole process
Its the whole process , right from approaching me, scheduling and experience of consultation , all members were cooperative and even the payment part was taken up very professionally.
Reliable and reputed
Very professional and reputable market research firm. And they delivered on their promise.
Ripoff artists and scammers
I won on Ronan slots and had the maximum amount of $30 that I could withdraw from the free play that they gave me and after going through the identity verification on their website that wasn't good enough and I had to submit the documents again by email. After several attempts finally I got the documents in a size that their email would accept only to be told that now I have to deposit money to get the money that they gave me. I'm broken homeless and long story short they refuse to pay out the money I won

Antwoord van RONIN
Achtung - diese Firma lockt mit Geldbeträgen, die nicht ausgezahlt werden - Vorsicht. Am Besten gleich auflegen.
Achtung, das Unternehmen gibt sich einen sehr seriösen Anschein. - Leider ist es damit nicht weit her: Hier werden Versprechungen gemacht, die nicht gehalten werden. - Ich wurde zu einem Gespräch eingeladen, bei dem ich eine Aufwandsentschädigung in knapp dreistelliger EUR-Höhe bekommen sollte. Das Gespräch via Microsoft Teams war soweit auch seriös und interessant. Die versprochene Aufwandsentschädigung ist aber nur ein Lockmittel, diese habe ich nie erhalten. Heute dann ein weiterer Anruf bei dem mir wieder eine Aufwandsentschädigung (aber deutlich niedriger) für eine kurze Befragung ausgezahlt werden sollte. Angeblich per Paypal oder Amazon Gutschein. Der Befrager insistierte, dass es natürlich zu einer Auszahlung kommen würde und die Firma hochseriös wäre. Leider kann ich dies aus der Erfahrung heraus nicht bestätigen. Das zweite Interview habe ich dann natürlich abgebrochen.
Update vom 05.Dez.2025:
Auf Nachfrage hat sich das Unternehmen gemeldet. - Ich ändere meine Bewertung von einem auf zwei Sterne und warte mal ab, ob sich etwas tun wird:
A member of our RONIN Studies Support team has responded to your support request:
*Dear Stefan,
Thank you for contacting us and for your valuable contribution! We appreciate your participation.
This study is still ongoing, and we appreciate your patience. Rewards are processed 4 to 8 weeks after the conclusion of each study. We will be in touch in due course.
You don’t need to do anything now, just keep an eye on your email. Once the study closes, you'll receive an email from rewards @ roninstudies.com with further information. Please add this address to your contacts to avoid it going to spam.
Rewards are subject to our terms and conditions. We reserve the right to withhold rewards if survey responses are found to be untruthful, invalid, rushed, copied, or do not meet our quality standards, as outlined in our terms and conditions.
If you are not eligible to take part in the survey, your responses will be discarded and not used, unless you have given your permission for us to store your details for future participation opportunities.
Full details of our terms and conditions can be found here: https: //roninstudies .com/participants/participant-terms-and-conditions
Thank you for your participation. If you have further questions, feel free to contact us and we will be happy to help!
For more information: https: //roninstudies .com/survey-complete
Kind regards,
RONIN Studies Team *
You can reply, if necessary, by responding to this email.
Please note that our core hours are 9:00 AM to 5:30 PM UKT.
Your information will be processed in accordance with our Privacy Notice (https: //roninstudies .com/privacy-notice). This communication is from RONIN International, a private limited company registered in England and Wales with registered number 07109224. Our registered office address is: Harling House, 47-51 Great Suffolk Street, London SE1 0BS, United Kingdom.
Excellent team
Excellent team, I completed couple of survey it was smooth.
Das Interview war sehr spannend und…
Das Interview war sehr spannend und kurzweilig. Die Dame war sehr freundlich und kompetent. Insgesamt war dies ein sehr gutes Gespräch. Die Vergütung erfolgte nach wenigen Wochen Ich kann daher Ronin bedingungslos weiterempfehlen
Have participated twice and been paid…
Have participated twice and been paid out both times. Great customer service as well.
great experience
I had a great experience! My interviewer was friendly and explained the process clearly. Everything went very smoothly!
Lack of mutual respect
I participated to one of the studies and the reward was provided as 75€ Amazon voucher more than 2 months later…I would suggest making the payment within 15 days from the participation to a study as form of respect towards the participants.

Antwoord van RONIN
Desde o convite até a recompensa
Desde o convite até a recompensa, muito respeito ao colaborador, seriedade e retorno rápido no atendimento, espero participar de mais estudos.
Highly recommended
Mickey was extremely helpful, punctual and tidy, everything you want from a tradesperson. His communication was excellent always giving updates and letting you know what to expect.
Quality of work was amazing, very quick and unobtrusive. It was a very carefree process. He is very reassuring which matters with this long term transformations of your home.
Highly recommend him for roof refurb, Whirly birds, roof painting, concrete sealing and painting. He did all mine and I am very happy with the whole process.
Payment assured
The survey process was straightforward and efficient. I received the payment exactly three months after submitting the survey, following two interim follow-ups. The positive aspect is that the reward is assured once your survey is accepted.
Thank you very much Ronin Studies
Thank you very much Ronin Studies
Very Professional, Prompt payment
I recently took part in a survey regarding the publishing industry. It was great to be able to give my opinion. Very professional, and payment was made as promised. I look forward in participating in future surveys.
Working with Ronin was a great…
Working with Ronin was a great experience. The surveys are interesting, relevant to my expertise, and insightful.
Teilnahme an Umfrage ohne Gegenleistung
Ich wurde mit dem Versprechen einer Umfrage gelockt, bei der ich durch die Teilnahme 30 € erhalten sollte. Das Telefonat dauerte rund zwölf Minuten, und das Ausfüllen des Formulars nochmals etwa fünf Minuten. Am Ende gab es jedoch KEIN GELD – man teilte mir mit, es gäbe bereits genügend Antworten in meiner Kategorie. Reine Zeitverschwendung.
Worth the Time/Effort with a Small Caveat
I received an invite to participate in a RONIN-led study through LinkedIn. The study itself was straightforward with no overwhelming time commitment. My one quibble with the process was receiving payment. The company states that they aim to discharge payment within 30 days after you provide your preferred payment method. The payment was made to my PayPal account closer to 40 days after I provided my information. I would recommend the company with the caveat that a little extra patience may be required.
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