Completed the study in April thinking I’d get my incentive immediately- finally received it on 7th October. If you’re happy to wait nearly 6 months to get paid then feel free to give them your survey... Toon meer
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Lees wat reviewers zeggen
Project completed April 10, Paid September 29. UNACCEPTABLE RONIN does it again! Another project where it has taken months for me to reeceive payment- this time, almost six! Completed the... Toon meer
Bedrijf heeft geantwoord
Ronin is one of the most unethical survey firms in my opinion. Their funding largely works via a scam. They first take 8 weeks post survey to indicate pay out, then take another 4 - 8 weeks to actuall... Toon meer
Bedrijf heeft geantwoord
The experience was great and their survey also helps me to learn more about the study group, on how they work and help the community. Hoping to have more opportunity like this in the future, and a con... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.
Contactgegevens
Harling House, 47-51 Great Suffolk St,, SE1 0BS, London, Verenigd Koninkrijk
- 02070911400
- info@ronin.com
- ronin.com
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Heeft 88% van zijn negatieve reviews beantwoord
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Ronin will rip you off!
Unfortunately Ronin have left a very bitter taste in my mouth. As a company that relies on the people to give honest and reliable responses to research opportunities you would think they would pay the people they recruit as they promised. Unfortunately they do not! Ronin will NOT ANSWER emails regardless of how many you send. They expect their participants to work for nothing and refuse to pay the agreed price on completed tasks.
I advise ANYONE CONSIDERING RONIN AS A COMPANY TO DEAL WITH TO DEFINITELY RECONSIDER. You do not need your business or name associated with a dishonest company such as this.

Antwoord van RONIN
Scam
Scam, never been paid for my survey and complete radio silence from the several communications I’ve sent them

Antwoord van RONIN
missed payment and unprofessional behaviour
I completed a survey on 20th of March (project 85157), selected my reward on 16th April and nothing happened since then.
I tried to get in touch with them (with tons of emails) to flag that it had been over a month and no payment was received but the only reply was an automated one from the rewards team saying:
"We apologize for the delay in processing your payment. As we are now in the process of closing it, you can expect to receive your payment shortly.
If the payment has not been processed within one month, please feel free to contact us so we can assist you further.
We appreciate your time and valued contribution to our research and look forward to your participation in future studies. If you have any questions or need additional support, don’t hesitate to reach out."
which clearly means they are just ignoring the problem.
I am extremely disappointed by this unprofessional behaviour since this time I had referred some colleagues for the survey and my reputation is now affected by their terrible way of working.
I am not sure my colleagues and I will ever receive a payment.
I had done other surveys in the past and never experienced this. I would no longer recommend working with them!

Antwoord van RONIN
promised $80 reward . never paid
Was phoned on two seperate occassions and spent substantial time answering questions. Was promised a $80 payment , on following up over aperiod of a month was replied with "We would like to take this opportunity to thank you for your time and participation in our studies. Should there be anything else we can assist you with, please do not hesitate to contact me again" Despite numerous emails in reponse no payment has been made. Generally seems to be a scam!

Antwoord van RONIN
saya mengerjakan survey ini disini,dan tidak mendapatkan apa apa
saya mengerjaka survey ronin di panel neubox dan mendapatkan notifikasi tapi reward tidak masuk ,saya mengerjakan hingga 1 jam lebih dengan perhatian tapi ternyata situs ini scam,

Antwoord van RONIN
SCAM Company
Did the survey and spent 30 mins on it so I wasn’t screened out. They ignored me afterwards and did not pay.
THIS IS A SCAM!

Antwoord van RONIN
⚠️ SCAM ALERT
⚠️ SCAM ALERT: Avoid RONIN Surveys — Possible Data Mining Scheme
In January 2025, I completed a RONIN survey after receiving an email from someone claiming to be Ignatius Abiseka Puruseto, a "digital researcher" for RONIN. I spent an hour on the survey, lured by the promise of an $80 incentive. Months and nearly a dozen emails later, I still haven’t received a dime.
At first, they responded and acted helpful — but then completely ghosted me. Not only did they waste my time, but I now suspect this was a scam to collect personal data under false pretenses.
Please protect yourself. Do not trust this company or complete their surveys. This experience has all the signs of a data mining operation disguised as legitimate research. Spread the word and stay safe!

Antwoord van RONIN
Awful company done one of their surveys…
Awful company done one of their surveys about working in technology via heycash got to 99 percent of the survey then get a message "sorry but this survey is currently undergoing service and has been temporarily closed* over 20 minutes taking the survey for absolutely no compensation whatsoever.
Very unprofessional

Antwoord van RONIN
No reward received. *late reward*
I completed a 45minutes telephone survey with the promise of a £40 reward which would arrive after 2 working days - it has now been over 11 days. I have left 2 messages on their website, attempted to call on numerous occasions (no answer) and even emailed the person who contacted me twice (no reply). Whilst the survey questions were genuine, I do feel like I've been scammed out of my time.
*edit*
After getting in touch with Ronin again I received a response advising me of a delayed reward time due to them waiting for their client to close the survey.
Please note, that if I had been advised correctly from the start I would have given 5stars. I have marked them down to 4stars due to having to chase them. They may have paid me within this timeframe, anyway.

Antwoord van RONIN
Good experience with market survey participation
The process itself was seamless, and the team communicated with me at each step. The actual survey interview was personable and quite enjoyable! I would have appreciated a little more clarity on the next steps post the interview, since hearing back took a couple of months, but I received the discussed reward in full without any problem.

Antwoord van RONIN
No payment and shocking lack of communication
Completed survey on 23 Feb with Ronin promising payment within 30 days.
With the 30 days past, I have contacted their support team twice with NO RESPONSE and conveniently, the survey completion is now NOT reflected in my profile.
An absolute waste of time - if you want to do expert consultations go with other, more reputable companies. You can read other bad reviews about Ronin (here and other platforms) for not acknowledging their advisers and paying them.

Antwoord van RONIN
Professional process with clear communication
The whole experience was conducted in a clear and professional manner - from the first call, the interview itself, to the payment which happened within the timeframe I was given.
The interview started and ended on time and was conducted by someone who was interested in the subject, which made for a richer exchange rather than a standard question and answer approach.
Would gladly work with them again.

Antwoord van RONIN
I participated in the survey that was…
I participated in the survey that was conducted by a senior Ronin staff, and was very pleased by the way the entire process went. The communication was excellent, especially with the recruiting team, and I was paid in 3-weeks time post survey, which is a standard procedure. Overall, a great experience and would do it again, as their research seems very promising, especially in my field of work.

Antwoord van RONIN
Issue with payment but they resolved it
I conducted a survey and was told I'd receive payment via paypal by Feb 14. was promised 75 dollars. they never paid. when i contacted them regarding payment they sent me information on registering on some other site about a week later. I had reported it as a scam because i did not receive payment. A few weeks later i did in fact receive payment. THe company stood by their word and resolved the matter amicably.

Antwoord van RONIN
Scam!!! Avoid …
I am writing about my unresolved payment for a survey I completed on December 4th. The survey was extensive, and I was promised an £80 voucher as compensation. However, despite the usual payment timeframe of 30 days, I have yet to receive my voucher, which is completely unacceptable.
To make matters worse, I was asked to register with another company due to a supposed migration, with the threat that failing to do so would result in losing my voucher. I complied with this request over a month ago and have since sent 15 emails, yet I have received no resolution or even a proper response.
This experience has been incredibly frustrating and disappointing, especially since I have never encountered such issues with survey payments before. It is unacceptable for a company to treat its participants this way, taking advantage of people’s time and effort without fulfilling their commitments.

Antwoord van RONIN
I received the payment after the study…
I received the payment after the study was closed. It takes a couple of months for them to process and validate. Overall, it was a good experience.

Antwoord van RONIN
Professional
The reviews are genuine, and they do pay you. You earn more money for completing longer surveys or interviews. Overall, it's a great experience.

Antwoord van RONIN
I had an excellent experience…
I had an excellent experience collaborating with RONIN International. The entire process was professional, efficient, and seamless from start to finish. Communication was clear, and the team was incredibly supportive in addressing any questions I had.
The payment process was smooth, and any clarifications needed were promptly handled, showcasing their dedication to ensuring a positive experience for participants. It’s clear that RONIN values its stakeholders and prioritizes transparency and reliability.
I am grateful for the opportunity to contribute to their study and look forward to collaborating with them again in the future. Highly recommend!

Antwoord van RONIN
Ronin is a great research company
The methodology used by Ronin seems to be really great. All the contacts done by their team is respectful and very informative.

Antwoord van RONIN
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