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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Completed the study in April thinking I’d get my incentive immediately- finally received it on 7th October. If you’re happy to wait nearly 6 months to get paid then feel free to give them your survey... Toon meer

Beoordeeld met 1 van de 5 sterren

Project completed April 10, Paid September 29. UNACCEPTABLE RONIN does it again! Another project where it has taken months for me to reeceive payment- this time, almost six! Completed the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ronin is one of the most unethical survey firms in my opinion. Their funding largely works via a scam. They first take 8 weeks post survey to indicate pay out, then take another 4 - 8 weeks to actuall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The experience was great and their survey also helps me to learn more about the study group, on how they work and help the community. Hoping to have more opportunity like this in the future, and a con... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker

Geschreven door het bedrijf

RONIN conducts market research and data collection services to address the needs of large corporations as well as research agencies in the B2B, healthcare and technology sectors. We have offices in the UK (London and Lancaster), USA, Germany, Hong Kong, and recently Portugal. In 2023, we conducted over 400 international B2B market research projects annually across multiple countries in more than 80 markets and over 40 languages. RONIN excels in recruiting and interviewing elusive target audiences for both quantitative and qualitative research. With multilingual capabilities, our research is conducted via telephone and online from our data collection centre. We specialise in a range of services such as CATI, digital & desk recruitment in North America, Europe, Central and South America, EMEA, and Asia. We leverage online and phone-based (CATI) methodologies to unlock valuable insights.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

312 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,1

Alle reviews

(312)

104 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

It’s a scam

It’s a scam, that’s all you need to know. You will never get paid.

21 januari 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi there,

Thank you for reaching out and sharing your concerns. We sincerely apologise for the inconvenience you’ve experienced regarding the payment for your completed survey. Please note that as advertised to you when you were invited to take part in the study our payment processing can take up to 4-8 weeks after the project closes, as we conduct thorough quality checks to ensure the integrity of the data collected.

Please reach out to our team via email at panel@ronin.com so this can be resolved. At RONIN, we value our participants and strive to provide a positive experience and we are committed to resolving any issues you may have encountered. Thank you for your patience.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

I participated in a survey and got paid…

I participated in a survey and got paid within two months. I would participate again.

17 januari 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Soma,

Thank you for your positive review, we are glad you had a great experience working with us and look forward to your participation in relevant future studies.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Ronin is Legit

Reviews are legit and they actually pay you. more money is paid when you do longer surveys or interviews. great experience overall

10 januari 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Ose,

We are glad you had a positive experience working with us, thank you for taking the time to leave a review.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

I participated in a survey organised my…

I participated in a survey organised my Ronin and the experience was great. The survey was easy to fill and the reward is delivered as promised. Legit!

10 januari 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Hai,

Thank you for sharing about your positive experience working with us, we look forward to working with you on future relevant studies.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Smooth journey

Interviews were done very professionally and done systematically. Team is great to work with.

7 januari 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi,

Thank you for taking the time to leave a positive review of your experience working with us. We appreciate your kind words and look forward to working with you on any relevant future studies.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Legit company and professional in all…

Legit company and professional in all our communication. Replies has been prompt and easy to make appointments. Am glad to be part of this. Thank you for the invite!

7 januari 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Merlyn,

Thank you for taking the time to leave a review, we are glad you have had a positive experience working with us. We appreciate your contribution, and look forward to potentially working with you on relevant future studies.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Trusted Platform

Trusted Platform, they realy gift reward

7 januari 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Nandang,

Thank you for your review, we are happy to know that you have had a positive experience working with us.
Best regards,
RONIN team

Beoordeeld met 2 van de 5 sterren

Will you get paid?

They paid me for one survey, I had to chase them for the second one and the third they are ignoring my requests to be paid. I have emailed panel@ronin multiple times requesting my completion show up on my dashboard so I can track it, even if payment is pending their review. I also have submitted multiple tickets from my account.

I received the compensation for my November 2024 survey March 14, 2025.

3 november 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Deanna,

We apologise for the inconvenience you’ve experienced regarding the payment for your completed survey. Please note that as advertised to you when you were invited to take part in the study our payment processing can take up to 4-8 weeks after the project closes, as we conduct thorough quality checks to ensure the integrity of the data collected. We understand how important timely communication is, and we are sorry to hear that you have not received a response to your emails. Please do check your spam or junk folder, as sometimes our replies can inadvertently end up there. If you still do not see any communication from us, please reach out again through email at panel@ronin.com. At RONIN, we value our participants and strive to provide a positive experience. Your feedback is important to us, and we are committed to resolving any issues you may have encountered. Thank you for your patience, and we look forward to assisting you further.

Best regards,
RONIN team

Beoordeeld met 1 van de 5 sterren

Scam

Scam - they will never pay you. Ignore them.

And watch for the next paid for positive response as soon as this is posted!

4 januari 2025
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Nick,

Our positive reviews come from real participants who have engaged with our studies, and we do not incentivise reviews in any way that would compromise their authenticity.

We apologise for the inconvenience you’ve experienced regarding the payment for your completed survey. Please note that as advertised to you when you were invited to take part in the study our payment processing can take up to 4-8 weeks after the project closes, as we conduct thorough quality checks to ensure the integrity of the data collected.

Our team will be able to look into this issue further if you get in touch by email at panel@ronin.com

Best regards,
RONIN team

Beoordeeld met 3 van de 5 sterren

Works fine, but takes time

It took a while to have the net cash in my bank account, but I imagine it is because of brazillian bureocracy.

19 december 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Andre,

We apologise for the delay in receiving payment for your completed survey. Please note that as advertised to you when you were invited to take part in the study our payment processing can take up to 4-8 weeks after the project closes, as we conduct thorough quality checks to ensure the integrity of the data collected.

We are glad that you have now received your incentive, and look forward to working with you on future studies.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

They don't scam, trust me

They reached me out through my LinkedIn DM about the survey in August 2024, and as it was said in the email, they gave me a confirmation message about 2 months after I took the survey. It was quite long I guess, for $35 payment. But they really paid, it wasn't a scam at all. Eventually, I ever experienced a problem with my payment, I still have no idea about it but I guess the payment was reversed due to a problem with the PayPal itself, so the incentive came too late for almost a month from the expected time. But as I sent a complain, they really processed it and they finally sent my incentive 2 days ago. So, I might say, they're not scamming you, your effort for this survey is really paid, but it actually takes too long to be processed

17 december 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Muhammad,

Thank you for reaching out and sharing your concerns. We apologise for the inconvenience you’ve experienced regarding the payment for your completed survey. Please note that as advertised to you when you were invited to take part in the study our payment processing can take up to 4-8 weeks after the project closes, as we conduct thorough quality checks to ensure the integrity of the data collected. We are glad to hear that you have now received your incentive.

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience, well-made research with good incentive.

19 december 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Paula,

Thank you for your review, we are glad to hear you had a positive experience working with us. We look forward to working with you on future studies.

Best regards,
RONIN team

Beoordeeld met 1 van de 5 sterren

SCAM AVOID

They mentioned they credited me with an Amazon voucher, but no email was received. No response via the support system.

Avoid and don’t waste your time.

PS. Perhaps instead of replying on here to save face, you should start replying to the support emails you receive.

Note that the survey took place more than 6 months ago and have tried to enquire multiple times.

Now kindly stop wasting my time any further.

18 december 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi,

We apologise for the inconvenience you’ve experienced regarding the receipt of the Amazon voucher for your completed survey. Please note that as advertised to you when you were invited to take part in the study our payment processing can take up to 4-8 weeks after the project closes, as we conduct thorough quality checks to ensure the integrity of the data collected.

Our team will be able to look into this issue further if you get in touch with us at https://roninstudies.com/get-in-touch

Best regards,
RONIN team

Beoordeeld met 4 van de 5 sterren

Can be trust for the survey and process…

Can be trust for the survey and process system even though the system takes in months process.

14 december 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Ruji,

Thank you for your review! We understand that the survey and incentive process can take time, we deliver reliable and quality data from our projects, and this may lead to longer processing times. We appreciate your patience.

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

Ronnin: Legit and Professional Survey Platform!

I recently completed a survey with Ronnin and received my reward without any issues. Despite some claims of it being a scam, I can confidently say Ronnin is legit. The survey questions were well-crafted, industry-specific, and clear. I had a positive, professional experience and highly recommend Ronnin to anyone looking for genuine survey opportunities.

6 december 2024
Logo RONIN

Antwoord van RONIN

Hi Nitheesh,

Thank you for your positive review! We're glad to hear that you had a smooth experience completing our survey and received your reward without any issues. We appreciate your recommendation and look forward to offering more survey opportunities in the future!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

I was contacted by Ronin through…

I was contacted by Ronin through LinkedIn. Their initial proposal caught my attention, and while it seemed ambitious, I decided to embrace the opportunity. I'm pleased to report that Ronin delivered on all their commitments. Their technical assessment process was comprehensive and thoughtfully designed, featuring contextual questions that demonstrated a deep understanding of the technology stack. The evaluation went beyond standard technical queries, exploring interconnected concepts and real-world applications. I particularly appreciated their respect for candidates' time through fair compensation. Overall, it was a professional and engaging experience, and I look forward to potential future collaborations.

1 oktober 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Jayesh,

Thank you for your great review! We're glad you found our technical assessment comprehensive and well-designed. It's good to hear that you appreciated our contextual questions and respect for your time through fair compensation. We're happy you had a professional and engaging experience, and we look forward to your participation in future relevant studies!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

Participar das pesquisas da Ronin foi…

Participar das pesquisas da Ronin foi uma experiência muito positiva. O processo é fácil e bem organizado, com questionários claros e objetivos. Além disso, a abordagem demonstra um entendimento profundo sobre marketing e oferece insights valiosos para quem participa. Recomendo para quem busca colaborar e ainda aprender mais sobre o mercado!

10 december 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Bruno,

Thank you for your great review! We're glad to hear that you had a positive experience with RONIN. We're glad you found our questionnaires clear and insightful. We appreciate your recommendation and look forward to your continued participation!

Best regards,
RONIN team

Beoordeeld met 5 van de 5 sterren

Ronin great compensation for your time.

Ronin reached me through my LinkedIn profile.

I understood the proposal initially, but it was too good to be true. I decided to face the challenge (I love a challenge), and to my surprise, RONIN did all they promised. The questionnaire is extensive, but they really paid for the time you spent on it. It was a pleasure to see questions out of the box, with context, the relation between subjects, and a deep understatement of the technologies they used to answer.

I hope to be invited for more shortly.

3 december 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Leo,

Thank you for your positive review! We appreciate your participation in the survey and are glad you found it engaging and rewarding. We look forward to inviting you to participate in future studies!

Best regards,
The RONIN Team

Beoordeeld met 5 van de 5 sterren

First I though this is a scam

First I though this is a scam. But after several month, I received 12000 yen as rewards. Thank you

6 december 2024
Review zonder uitnodiging
Logo RONIN

Antwoord van RONIN

Hi Dilan,

Thank you for your positive review! We look forward to working with you on future studies.

Best regards,
RONIN team

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